# Grosvenor Casino Games & Slots — user reviews > 88 indexed App Store user reviews of Grosvenor Casino Games & Slots by Grosvenor Casinos Ltd, rated 4.15/5 from 12,876 ratings. - Source: https://appshunter.io/ios/app/grosvenor-casino-games-and-slots/id626879611/reviews - App overview in markdown: https://appshunter.io/ios/app/grosvenor-casino-games-and-slots/id626879611.md ## Newest reviews (18 of 88) ### 3/5 — App closes every ten minutes ish *2026-08-30, version 7.17.12* The app just randomly closes itself every ten minutes or so, really annoying!! ### 2/5 — App crashes constantly *2026-08-09, version 7.13.4* Decent games same as all other casinos but this app just keeps crashing, have to reload so many times it gets boring .. SORT IT OUT ### 2/5 — Unfair *2026-07-18, version 7.13.4* Unfair game play . Games keep crashing. Not one bonus round in £45 and 3-4 games no bonus round at all . Don’t think I’ll be depositing again. Oh yeah no welcome bonus either ### 1/5 — Terrible App *2026-07-07* I joined this today and joined with a welcome offer although it did not disclose that there is a 10x wagering before you can withdraw any funds so for a £20 deposit with the £40 welcome bonus you need to make £600 before you can withdraw any funds and they only let you play the £40 bonus on selected slots that have no bonus features or any big wins. On top of this they also put your initial deposited funds in your bonus so you play through all of your bonus money thinking you have your initial deposited funds which you can then play normally with but you can’t as your initial £20 has been put into bonus funds so you can only use it on selected slots. Terrible app I will not be using again ### 1/5 — BB *2026-07-06, version 7.12.8* The worst app i seen ever. As soon as you start winning the app is closing, just completely so you have to login again and again every 3-4min. Don’t even think to put your money with them just completely waste. The most useless thing what I’ve ever seen!!! All reviews bought or written by themselves! ### 1/5 — Fixed slots *2026-06-27* I’ve been a member for nearly 2 years now and it’s not to bad at the casino as long as you’re willing to lose money. But the app is absolutely ridiculous. All they do is take money. Lost a bit of money the week with these guys and you won’t be getting anymore off me. It doesn’t matter whether you like it or not or they won’t reply when you had a bad experience with them. I’ve self excluded myself from these guys and you won’t be robbing me of no more money or my dignity either. You sit at home in your mansion and keep your slots under the legal percentage of wins to spins ratio and keep robbing people. Disgusting!!!! ### 1/5 — Stay clear *2026-06-26, version 7.11.7* App constantly knocks of in middle games for no reason in middle bonus features after lets you back in never get win after (RIGGED) stay clear ### 1/5 — Slots are terrible *2026-06-17, version 7.11.7* This is last time I’ll be spending my money on your casino app and casino ever. The amount of money I have lost on slots is absurd. Just had 60 spins on a game called queen of ra and not a single win in 60. People don’t waste your money it’s no fun. It even happens at their casino especially on the poker tables against the dealer. Disgusting. I’d give you less than 1 star but it won’t let me. ### 1/5 — Not good *2026-05-28, version 7.9.12* £65 at 20p spins on big bass double vegas deluxe, did not even see one bonus. Not one! Total greed in the company. But the worst is the connection issues, the app just completely closes about every 10 mins which u have to re login in, find the game you were playing and hope that it remembers where you were. Imagine if you’re on a bonus when this happens, very dodgy indeed. Honestly I would just stay away. It was that bad for its payouts and connection issues that i put it on a 5 year ban, to make sure i ain’t unfortunate enough to redownload and waste more money ### 1/5 — Thieving company *2026-05-24, version 7.9.12* The worst site to even put your money towards! Imagine getting multiple bonuses on multiple games only to win between 20p-£25. App constantly crashes during games/spins and barely ever pays out at all! Don’t even waste your time/money on this thieving site at all. Literally a bunch of money grabbing punks, nothing more to them! They lure you in with promotions which don’t even work by the way but when you get bonuses (which rarely ever happens) you’re paid out nowhere near especially after putting in so much money. Stay away people! ### 1/5 — Terrible app *2026-05-22, version 7.9.12* I got locked out for putting the wrong password in even though it was the correct password, now I cannot access my account, there is no live chat other than a stupid robot asking the same questions, I now cannot access my account at all, when I try reset password my email never arrives it’s just shocking 😡😡 ### 1/5 — App crashes midgame *2026-05-22, version 7.9.12* I’ve been using the app for quite some time and it is in an unplayable state at this point. The app constantly crashes midgame, doesn’t let you use some of the free spins and overall it is a bad experience. Had the game crashing on live roulette and blackjack games. For the roulette it is not that bad, albeit it prevents me from putting the bets I want. But for black jack is inexcusable. Steer away from this app and download any other. ### 1/5 — Terrible *2026-05-20, version 7.9.12* Absolutely terrible app, lost over £1,000 in blackjack hands because app crashes and I can’t make my decision. Avoid it ### 1/5 — Absolute ***** *2026-05-02, version 7.8.5* Zero stars £365 got 2 bonuses on £1 for £27 & £43 then last week £300 nothing then absolutely shocking AVOID THIS ABSOLUTE FIX save ya money in store is just as bad shutting this fix down trust me people run or put a limit of £20 nothing worth it played fortune fishing £1 50p just no bonus £200 later just a no go they will say lick of the draw or random number it’s lies all lies ### 1/5 — Never paid out my winnings *2026-04-27, version 7.8.5* Won over £1200 and tried to withdraw, did not let me they said I have to verify my identity so I did and apparently it didn’t pass so I cannot receive my winnings and my account has been suspended. Avoid at all costs. ### 1/5 — Casino *2026-04-19, version 7.8.5* I was wining then they take me out from the game then i come back on the game after came back no win at all. All round only lost £550 it’s so fake cheating ### 2/5 — Decent bookie but app is awful *2026-04-18, version 7.8.5* Good bookie with decent odds and regular free bets but the app constantly crashes, logs you out and doesn’t load up. Crashed 5 times today trying to place a 6 fold on the football ### 1/5 — Face ID bug *2026-03-29, version 7.7.33* When using Face ID to log in it just keeps looping and getting stuck on Face ID repeatedly, please fix bug ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-08-27, version 7.17.12* Don’t download or waste money with this app. Games crash and you will lose any bonuses you get. Stick with the sites you know! ### 1/5 — Crash when winning *2026-08-24, version 7.17.12* It will crash while to stop your momentum of winning more. It’s designed like that! Support? No one cares. ### 1/5 — refunds *2026-08-19, version 7.13.4* awful app you bet there app is faulty it closes on its on you try and get a refund in my case £300 refund they will only give £150 saying it’s goodwill because they can’t be arsed to review it all STAY AWAY ### 1/5 — Crash crash crash *2026-08-18, version 7.13.4* Keeps crashing when you’re £££££ down or when you get the bonus so it resets and thinks you’re up after the bonus . Scam !!!! ### 1/5 — App crashes at crucial moments!! *2026-08-11, version 7.13.4* This app is by far th lowest quality gaming app on the market! For a company hat makes million they ought to employ proper devs! By the feel of this app its made by thirld world indians or nigerians horrible experience ### 1/5 — Same as the others..just a rip off! *2026-08-02, version 7.13.4* As the title says, soon as you start to get anywhere it will just take your money in some silly pot! And very questionable calls by “players” or “bots” whichever you choose to believe, I’d save your money and go the casino is my advice! One of the worst sites I’ve played on give it a few goes now and the same everytime, won’t be going on this one again! ### 1/5 — Waste of time rubbish boring *2026-07-29, version 7.13.4* Keep away at all costs. Worse casino I’ve ever played on eats your money and gives you absolutely nothing in return. Every casino I’ve played is 100 times better than this on. Keep away and play others there all better 👍. Hopefully gets taken down ### 1/5 — Awful site *2026-07-24, version 7.13.4* As an avid gamer this is by far my worst experience EVER there hasn’t been 1 time I have enjoyed my time on this site it is a million miles behind any other site online constantly crashing through any game always having to reload take the absolute fun out of gaming let alone spending my money to be constantly crashing not just one game every single game every single time I even tried another device same problem need to catch up with the rest of sites I wonder if any of the developers have actually tried their own site so grim ### 1/5 — Slots *2026-07-24, version 7.13.4* DO NOT PLAY SLOTS ON THIS SITE. Terrible pay outs and it takes about 12 years to get a bonus… I sat spinning for 2 hours and still didn’t get a bonus. Got small £6 wins for ever £20 I spent I’ve only played a few times and each session has felt the same. I’ve probably playing 8/9 hours and had maybe 2 bonus during that time. Worst online slots I’ve played ### 1/5 — Rigged *2026-07-10, version 7.13.4* Shocking over 90 pound and still not one bonus any newcomers would advise to try better app this one been so bad lately feels rigged to bits. ## Most praised reviews (10 highest-rated) ### 5/5 — Decent *2026-08-21, version 7.17.12* Only criticism is it crashes a fair bit. If they could fix that it would be one of the best ones to use. ### 5/5 — ISSUE *2026-07-07, version 7.12.8* I AGREE I WON ON BOUNCY BALLS A FEW TIMES AND NOW MYSELF AND MY WIFE CANT LOG IN ON OUR ACCOUNTS ON THAT GAME JUST SAYS TECHNICAL ISSUES BEEN LIKE THAT FOR MONTHS!! ### 5/5 — Great casino *2025-11-14, version 7.4.1* App could do with some improvements so it provide as much information as webpage (promo t&cs, chat support etc) but the book itself is great for live casino games not a fan of slots but definitely recommend live casino, “one black jack” is great 5* ### 5/5 — They Robbed me by rejecting my bets *2023-09-28* First time using this app I had a great start in roulette, put in £10 managed to work up to £600 took out £500 no problem I then kept going with the £100 managed to get up to £970 which I then tried to take out £750 but my card wasn’t connected anymore for some reason, I should of stopped gambling at that moment and took it and ran but of course I didn’t, I was down to £760 after no hits doing my usual bets £8 on 8,11,23,30,36 and suddenly my bets get rejected and it lands on my number that’s £280 robbed but I keep going a couple spins go past not hitting and then my bets get rejected again and it hits my number again one of those bets being £16 a number so that’s about £800 robbed, I’m thinking surely this is a coincidence but in the next 6 rolls 2 of them hit my numbers but yet again the ones that hit my numbers the bets were rejected it all went down hill from there total of about £1200ish robbed, I ended up losing the entire £740 now usually I’d be like welp that’s gambling for you but it wasn’t they definitively have the streams delayed so they can reject bets of people that are way too far in the profit zone but in the end I still made a profit of £490 and will not be using this app ever again. House always wins. ### 5/5 — Top notch online Casino *2023-06-06* I am new to this however they have an excellent choice of games to choose from, freebies where you can win free spins, entry into prize draw or cash for casino. Great for paying out winnings when you choose, I have won and even a big win and on every occassion they pay on the day or night when I made the withdrawal so all good. Only occassionally found a technical glitz when on spins, site takes me out of game however when relog in again, the event acknowleges this and re-starts the bonus spins. ### 5/5 — Disappointing slots *2023-02-08* As I started to plat the slots, things seemed to take a turn for the worse. The server would not let me get onto most of the slots and then the one I did manage to get onto started to have server problems as you started playing. I love this site but tonight things just did not go well. Feel I lost money as I could not play the slot I wanted for longer than one spin. ### 5/5 — Jokers *2022-08-18* The worst casino ever to be downloaded or play they don’t pay out when they do they make your life so awkward so they don’t have to give you your winnings for example I only want 200 quid so I decided to pull out £170 which I still haven’t received after six days of winning it spoke to somebody on Monday they told me that once I send my proof in the okay they will release my money within 72 hours I’m still waiting every time I called I cut me off they don’t answer to emails they even made life so awkward that they wanted me to take a selfie hold in my driving license after they told me that I had been verified but they still wanted proof of me holding my license and I’m still waiting on my winnings if anybody wants to gamble go to Gala or Ladbrokes they pay within the same day and they’re excellent ### 5/5 — Avoid!!!!! *2020-05-02* This is the worst online gaming site around, they are more than happy to let you deposit money then freeze your account for weeks while they “verify” who you are!!! I was only able to play for 24hrs before my account was blocked & 3 weeks later I’m still waiting to be verified & more importantly waiting for access to my money, over £700! The customer service is also extremely poor with little contact even in these unpredictable times the delay is crazy! As soon as I have my money back I will be deleting them! The games seemed ok although the speed was very slow & broken sound! They are only getting 1 star because I have to! ### 5/5 — Worst betting app around *2020-04-30* Easily the worst casino app you can get! Got to keep logging in every 10 minutes because they kick you off. Opt in for bonuses and stake a specified amount and half the time you don’t get the bonus they were offering. Trying to withdraw winnings is a joke and you need to go through multiple screens and questions just to get your own money. I withdrew my winnings 3 times in one week and they’ve now stopped me from depositing. They’re only interested in your business if you’re losing. AVOID. ### 5/5 — 6 Stars *2019-03-12* I wouldn’t advise gambling to anyone as much as i wouldn’t advise a person drinking £40 worth of cider in the space of 5 minutes but people will always gamble regardless of not been able to gamble responsibly and no gambler is responsible when they gamble on online casinos. So people will do it or they won’t. So if you’re going to gamble online then Grovenors is a really good site to play on. Great games to play and really fast payouts and I’ve never had any problems when cashing out. I wouldn’t advise gambling to friends or family but if they’re going to do it anyway then I’d steer them in the direction of Grovenors because of my experience with this casino and that’s been a good one. 6 stars if there were 6 to pick. **Developer response:** Hi Ratheads6, thanks for your 5 star review, we're glad that you are enjoying playing with us. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*