# Grosvenor Poker Live — user reviews > 31 indexed App Store user reviews of Grosvenor Poker Live by Grosvenor Casinos Ltd. - Source: https://appshunter.io/ios/app/grosvenor-poker-live/id591108202/reviews - App overview in markdown: https://appshunter.io/ios/app/grosvenor-poker-live/id591108202.md ## Newest reviews (11 of 31) ### 3/5 — Odds calculator *2023-07-10, version 2.1.14* The odds calculator doesn’t seem to be working ### 3/5 — Favourites display incorrectly *2022-05-19* Good app but when I add, for example, cash game at the vic as a favourite then that displays tournaments and vice verse. Needs to be switched **Developer response:** Hi, thanks for taking the time to review Grosvenor Casinos Poker App. We're sorry for any disappointment caused whilst using our app. If there is anything you would like us to look into, please email us at reviews@rank.com with the relevant details. Kind regards, Lucas- Grosvenor Casinos Team. ### 2/5 — Location settings is broke. *2019-12-19* Whenever I use the app and then close it, the blue location services arrow in the top corner of my phone is still showing. I have to physically close the app to turn it off. Very annoying **Developer response:** Thanks for your review and sorry to hear that. Please contact our Customer Service Team 0800 0831 990 with some more information and they will be able to investigate this for you. ### 1/5 — Not working *2018-03-21, version 2.0* Do buy in. Register and not working. Try everything! Time and money waste ### 1/5 — Poker live app *2016-02-08, version 1.5.1* This app is no longer working since the latest update. Which is a shame as it use to be very useful. ### 1/5 — Sort it! *2016-02-07* Worked fine until the update! Keeps saying to 'update the app to continue using' even though it's updated..? ### 1/5 — Pointless *2016-02-07, version 1.5.1* All I can say is the update has not worked. App keeps saying update to new version. ### 1/5 — Update killed the App *2016-02-06* App now keeps saying there is an update available and won't do anymore - new update has been installed... It was rubbish before but at least it loaded eventually! ### 1/5 — Crap *2015-02-27, version 1.4* Don't understand anything i just wanna know what poker tournaments are happening on what night for how much . Too complicated. ### 1/5 — iPhone *2014-10-20, version 1.4* Should be able to play grosvenor poker on your phone ### 1/5 — Doesn't work yet *2013-06-18, version 1.1* This has not worked for me once yet. The app opens but remains blank. ## Most critical reviews (10 lowest-rated) ### 1/5 — Wont let me log in *2025-02-26* After a week still can’t log in ### 1/5 — shocking *2025-02-26, version 2.1.18* cant see tournament's times nothing is a joke of a app and stops people coming to poker as im not going hoping its on so u lose out on players ### 1/5 — You will be throwing your money away if you register *2024-06-05, version 2.1.18* Stay well away. These apps have been designed to extract as much money from you S possible, in order to meet their liquidity requirements. You will win only after you’ve just deposited funds into your account, which will be short lived before they drive your account down to 0 again with one bad beat after another, one cooler after another or one missed combo draw on the flop after another. Their AI technology is designed to monitor the way you play, and then to replicate hands that will ensure action based on how you play certain hands (so if you’re someone who moves all in in a sit and go with medium Pocket pairs, they’ll deal you medium pocket pairs that will either be outdrawn or that will face an overpaid pre flop. If you’re someone who slow plays big pocket pairs, they’ll flip you a set or you’ll be sat with an overpair and then get outdrawn. For example, assume you slow play AA (as in you min raise this hand pre) and another player plays their draws aggressively, they’ll be dealt for example, A4 clubs. The flop will come 2 clubs, 3 clubs, 5 diamonds - A4 will move all in on the flop and you will call with AA, the turn or river will come club. Maybe you play super tight, and their AI technology expects you to likely fold AA in this scenario, the flop will instead come A diamonds, 3 clubs 7 clubs, the A4 clubs isn’t going anywhere, you’re not going anywhere, A4 moves all in you call, turn or river comes club. It doesn’t matter how tight you play, they adjust the parameters of what’s needed to ensure your account balance is driven to 0 by either enhancing the extent of the cooler (so it may frequently come KK vs AA, if you’re expected to fold nearly any other premium hand pre flop because you’re super tight), or you’ll hit a set on a dry board (77 on 27A rainbow) and the other player, if known to move all in with top pair, goes all in with A7, turn A river A). Unless you simply fold every scenario and allow yourself to be blinded out (in which case they still reach their objective which is to drive your account balance to 0 and thus ensure you deposit more funds to help Meet liquidity requirements), you’re always going to be caught in this cycle. Trust me, I worked for a competitor with their software, and I know firsthand that this is true. Why do you think new accounts having a higher win rate? To keep them coming back, to get them hooked, to give them a false sense of their own ability and earning potential on the platform - after all these poker platforms only work by having big customer bases to run these big tournaments, frequent sit and go’s etc. And I know what you’ll say, but I’ve seen my favourite poker player make a fortune online…1) delve deeper to see who they are sponsored by, and if there’s any link to the poker platform they’re playing on, many are paid to stream their play online to attract customers. 2) look deeper at their net income on the site, not just their gross earnings, since making £200,000 in tournament revenue isn’t so great when they’ve spent £225,000 in buy in. If you enjoy poker and want to try making money from it, play it live. Avoid at all costs playing online. You will never beat the technology implemented and you run the risk of destroying your ability to play live (by being convinced every time you have KK someone has AA, etc). ### 1/5 — Rubbish *2022-05-05* Every time I open the app it crashes. Deleted it and tried re-installing - same! For such a big corporation you would think they would take the time to get their IT right. This is a CRapp **Developer response:** Hi, thanks for taking the time to review Grosvenor Casinos. We're sorry for our delayed reply and any frustration caused whilst using our app. If there is anything you would like us to look into, please email us at reviews@rank.com with the relevant details. Kind regards, Gemma - Grosvenor Casinos Team. ### 1/5 — App doesn’t work *2022-01-13* Every time I try to open it it just closes straightaway- the exact same as the last three reviewers say. Instead of giving me a blanket reply Jack from the Grosvenor team why don’t you fix it. ### 1/5 — Fault *2021-11-17* Like another user the app worked fine but now it just shuts down when you try and use it - I use it a lot to reserve seats at poker games in London casinos **Developer response:** Hi there, We’re so sorry to hear of your dissatisfaction with our app. If you wish to discuss this with us, we would kindly ask that you please contact us via email on reviews@rank.com. We look forward to hearing from you soon. Kind regards, Jack- Grosvenor Casinos Team ### 1/5 — No tourney info *2021-10-14* Anytime I load the app and select the casino I wish to play at (reading south) it always says there are no tournaments available. I know this isn’t true so why doesn’t it show the upcoming tournaments? Please help as the website does not display this information either. **Developer response:** Hi there, We’re so sorry to hear of your dissatisfaction with our app. If you would like us to look into this further, or if you wish to discuss this with us, we would kindly ask that you please contact us via email on reviews@rank.com. We look forward to hearing from you soon. Kind regards, Jack- Grosvenor Casinos Team ### 1/5 — App doesn’t work for me anymore *2021-10-11* App worked fine up until a couple weeks ago now every time I try to open the app it starts but then immediately shuts off so can’t use it , VERY annoying! **Developer response:** Hi there, We’re so sorry to hear of your dissatisfaction with our app. If you would like us to look into this further, or if you wish to discuss this with us, we would kindly ask that you please contact us via email on reviews@rank.com. We look forward to hearing from you soon. Kind regards, Jack- Grosvenor Casinos Team ### 1/5 — Crap *2020-03-03, version 2.1.2* Doesn’t work after it signed me out for no reason now won’t let me sign back in ### 1/5 — Not functional *2020-03-03* When I try to sign in The birthday field is blank I can’t chose my date of birth and thus I can’t log in. Very frustrating **Developer response:** Thanks for your review and sorry to hear that. Please contact our Customer Service Team 0800 0831 990 with some more information and they will be able to investigate this for you. ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2021-12-17, version 2.1.9* Good app ### 5/5 — Good info *2017-04-04* Great app for info on tournament results and up coming tournaments ### 5/5 — Poker live *2016-02-07* What a good app when it works good to see what's going on at other Grosvenor casino poker ### 5/5 — Great *2015-04-27* Cool app lets me know what tourneys are on everyday and shows how many ppl are playing when one game starts :)) . A most get if u like going to g casino for a game of poker ### 5/5 — Informative!! *2013-08-14* Excellent app, very informative, all the info you need to know what's going on, who's playing (initials only unfortunately - legal reasons I was told but ideal for the regulars). Perfect app for the phone of a regular player. ### 5/5 — Excellent! *2013-08-02* Fantastic app, very easy to navigate your way around. ### 5/5 — The best in town! *2013-02-11* Grosvenor have done it again!! A fantastic app that let's us all see what we want to see... Live info!! Results, upcoming tourneys etc. .. Can't rave about the app enough to my friends it really is upto date to the second!! ### 4/5 — A Good App *2026-03-13* It’s an excellent App. One slight flaw. When showing previous tournament entries - if a player had 3 total entries it lists their name 3 times. Not easy on the eye. Should use name and bracket for number of entries. Eg, Joe Bloggs (3) ### 4/5 — Now working *2016-02-09* Now that they have sorted out the mishap it's working brilliantly. Well done and quick to repair. ### 3/5 — Sign In *2024-09-02* I tried to sign in. I removed the app and downloaded it again, but it does not sign in! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*