# Groucho's Deli — user reviews > 31 indexed App Store user reviews of Groucho's Deli by ToGoTechnologies, LLC., rated 3.00/5 from 44 ratings. - Source: https://appshunter.io/ios/app/grouchos-deli/id902859852/reviews - App overview in markdown: https://appshunter.io/ios/app/grouchos-deli/id902859852.md - Rating breakdown: 5★ 19 · 4★ 3 · 3★ 2 · 2★ 0 · 1★ 20 ## Newest reviews (12 of 31) ### 1/5 — App doesn’t pick up points *2020-02-22, version 5.0.0* Even with using my phone number the app doesn’t pick up the points. I lost a ton of points when they converted to the new app even following the instructions. Food is good but app is terrible. Plus $1 only earns 60% credit. ### 1/5 — Stopped working. *2019-08-26, version 4.1* Love the food and eat at Grouchos a LOT. The app stopped working - I cannot sign in - click “forgot password” - I get a system response that an email is being sent to setup a new password and the nothing happens - no email - nothing. I found my actual card this weekend and used it today. All just doesn’t work and NO response from the system! ### 1/5 — This App Stinks!!! *2019-07-24, version 4.1* This App is Awful & a waste of time. Hope your company isn’t paying for this!!! ### 1/5 — Crap, rewards crashes app *2017-09-01, version 4.1* Haven't been able to claim my rewards in months. New version supposed to fix, does not. ### 1/5 — Sucky app *2017-08-15, version 4.1* Closes all the time. Not worth it. ### 1/5 — Horrible App *2017-06-16, version 3.31* Just like the other reviews, hard to navigate and can't add reward card ### 1/5 — Never works *2017-05-23, version 3.31* This app always force closes and has never worked for me. ### 1/5 — Terrible app *2017-05-07, version 3.31* Cannot add rewards card! Awful app! ### 1/5 — Not a good app *2016-10-01, version 3.31* I love Groucho's but the app stinks. You can't even find the menu to order! 😕 ### 1/5 — No point to this app. Terrible! *2016-08-20, version 3.31* This app is the worst. Tried to find a specific location and it was like searching for a needle in a haystack. Not good to use if you're not local to the area. Had the app for ten minutes and deleted it. Just awful. ### 1/5 — Doesn't Work *2016-07-08, version 3.31* I can't get app to work. Will not let you put in an order ### 1/5 — Doesn't work *2016-04-03, version 3.31* You can't do anything without an error message. Adding a rewards card is impossible because of this. Makes the app pointless. ## Most critical reviews (10 lowest-rated) ### 1/5 — Issues *2024-05-25, version 10.0.11* I can’t even login into the mobile app to order or use the website. I don’t know if it’s just my local Groucho’s having this problem or not. It’s been doing it for days. ### 1/5 — Leaves much to be desired *2023-08-20, version 10.0.1* Im not sure if it’s just for the Groucho’s by us, but this is impossible to order from. The menu isn’t even complete, you can’t order kids meals, there are no drinks available except for the sweet tea. It’s just not user friendly at all. Needs a lot of work. ### 1/5 — New app is full of glitches *2023-08-01, version 8.0.5* It doesn’t save my order history, and it won’t let me use my rewards points. There was nothing wrong with the previous format. ### 1/5 — If It’s Not Broke . . . *2023-06-08, version 8.0.3* This new version is full of bugs. Why change the old version when it worked just fine?? You can’t choose a time for your pickup, the confirmation screen gives you no information about your order and pickup time, is it pickup, curbside, etc.? I can send pictures to show the issues, I’m a 5 day a week customer but that may be changing unless the app is fixed. ### 1/5 — Wouldn’t down load *2022-03-16, version 5.0.1* Nothing wrong with wifi or the phone. While at Groucho’s I decided to get the app since the food was good and I’d be back. Nope. ### 1/5 — Stopped working for me too *2022-01-25, version 5.0.1* Error ### 1/5 — Website and app always give error message *2022-01-24, version 5.0.1* I would love to use the app or website to order. However EVERYTIME I place an order it always errors out when I try to submit my order! Super frustrating!! ### 1/5 — Good food, terrible app *2021-11-30, version 5.0.1* The food is amazing, however this app and their website are absolute trash! Constant errors that hinder me from using my reward points. ### 1/5 — App Never Works *2021-07-25, version 5.0.1* I’ve given up and deleted this app. It literally never works. After entering all of the order and payment information, I always end up having to call the order in. ### 1/5 — Never works *2021-01-19, version 5.0.1* Can never place an order using the app, always get an error message when checking out... ## Most praised reviews (9 highest-rated) ### 5/5 — Great app *2023-07-07, version 8.0.5* Loving the new app! ### 5/5 — New 2023 *2023-06-07, version 8.0.3* Love the new app update. Looks so much better, much cleaner. The REWARDS balance under my points just works. ### 5/5 — Solid app *2020-10-28, version 5.0.1* Great for these covid days ### 5/5 — Love the NEW app! *2020-02-11, version 5.0.0* Love the navigation and rewards integration of the new app! Great job guys! ### 5/5 — It’s Great! *2018-04-03, version 4.1* Application worked great! Do wish it was formatted for iPhone X and allowed the ability to add card to Apple Passbook. ### 5/5 — ❤️ *2015-01-13, version 2.0.1* I love grouchos so much ### 5/5 — Very cool And convenient! *2014-12-22, version 2.0.1* Even faster than calling in! ### 3/5 — Clumsy *2017-10-13, version 4.1* Quite clumsy, cluttered app. Does not work with auto-fill, which is a pain. ### 2/5 — Ok when it woks *2015-07-18, version 3.30* About have the time this app does not work or the machine in the restaurant does not work. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*