# Groundfloor — Courier app for parcel lockers > Courier app for secure parcel locker deliveries and building staff. (iPhone/iPad app by Groundfloor.) - Source: https://appshunter.io/ios/app/groundfloor/id1377138597 (this page in markdown: same URL + `.md`) - Developer: [Groundfloor](https://appshunter.io/developer/1377138596) - Category: Utilities - Price: Free - Age rating: 4+ - Requires: iOS 15.0 · 45 MB - Languages: American English - Released: 2019-01-20 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/groundfloor/id1377138597/reviews.md ## What is Groundfloor? This app is for couriers or building staff delivering to a building with Groundfloor™ lockers, Parcel Rooms or Concierge Collect solutions. Groundfloor provide industry-leading solutions for on-premises parcel management. At Groundfloor, we love all couriers! Any courier from any delivery company can deliver to a Groundfloor hub. Our solutions provide a secure place to deliver parcels, enabling a first-time delivery every time. No more waiting around in lobbies for your customers, or travelling to upper floors to reach them. Even better, no more "Sorry We Missed You" cards! And there’s no cost to couriers. Groundfloor systems eliminate the need for a signature. Each time you make a delivery a digital signature is issued and the customer receives an SMS with a one-time code. Their parcel is secure until they retrieve it at their convenience, with Groundfloor maintaining a complete delivery and collection history. For more information visit groundfloordelivery.com ## Key features - Secure parcel locker deliveries - Eliminates need for signatures - SMS code for customer retrieval - Digital delivery history - Supports all delivery companies - Streamlined building access ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/groundfloor/id1377138597/reviews.md ### 1/5 — Probably one of the worst, if not THE WORST delivery app there is. *2025-09-21, version 2.0.8* I’ve had to deal with Groundfloor lockers now for a couple years and I must say how they’ve flipped the switch. They used to be far superior to all the other lockers, especially with their app, but now they’re just going backwards and slowly getting worse and worse. The app is ridiculously slow, sometimes not even loading addresses or being stuck on the same “delivery page” until you reboot the app. The UI is lacking, I mean as a delivery driver, we want to be quick and efficient. This app forces us to be anything but that. We don’t have to say we’re delivering a parcel after each successful delivery, obviously we’re going to be still delivering so just remove that page entirely. I’ve actually started just calling the phone number of each customer rather than use the lockers because they’re that slow. Please, please fix this and I might actually start telling receptions to put your lockers into their buildings rather than a competitors lockers. ### 1/5 — Full face photo *2021-08-24, version 1.4.0* This stored with my address, full name and mobile. No thanks. ## Frequently asked questions about Groundfloor ### How does Groundfloor ensure parcel security? Parcels are stored securely in Groundfloor lockers until the customer retrieves them using a unique one-time code sent via SMS. This system maintains a complete delivery and collection history. ### Do I need a signature to deliver with Groundfloor? No, Groundfloor systems eliminate the need for a signature. A digital signature is issued upon delivery, and the customer receives an SMS with a code for retrieval. ### Can couriers from any company use Groundfloor? Yes, any courier from any delivery company can deliver to a Groundfloor hub. The app is designed to be universally compatible with their parcel locker solutions. ### What devices does Groundfloor support? Groundfloor is available on iPhones and iPods. It is designed for mobile use by couriers on the go. ### How often is Groundfloor updated? The latest version, 2.1.3, was last updated on May 5, 2026. This indicates a commitment to ongoing maintenance and improvements. ### What is the age rating for Groundfloor? Groundfloor has an age rating of 4+, making it suitable for a wide range of users involved in delivery logistics. ### Does Groundfloor have ads? No, Groundfloor is ad-free. Users can expect an uninterrupted experience while managing their deliveries. ### Is there a cost for couriers to use Groundfloor? No, there is no cost for couriers to use Groundfloor. The app and its associated locker solutions are provided free of charge to delivery personnel. ## Version history (last 5 releases) ### 2.1.5 — 2026-08-12 - Fixed an issue where cancelling a delivery could briefly show the wrong screen. - General stability improvements to the delivery screen. ### 2.1.4 — 2026-07-14 General bug fixes and stability improvements. ### 2.1.3 — 2026-05-05 What's New in 2.1.3? Fixed an issue where some valid Australian and New Zealand mobile numbers were incorrectly rejected during registration and login. Newly issued mobile numbers will now be accepted reliably. ### 2.1.2 — 2026-04-22 What's New in 2.1.2? Fixed crash on Android and iOS when a building had multiple access controls. ### 2.1.1 — 2026-03-16 This update primarily addresses a number of uncommon issues reported by couriers, for a faster and more consistent experience. You’ll also see some visual changes to how you select locker sizes and how text is shown when using large text sizes on your phone. ## Apps similar to Groundfloor | App | Rating | Price | Category | | --- | --- | --- | --- | | [YTO Deliver](https://appshunter.io/ios/app/yto-deliver/id6471193055) | — | Free | Utilities | | [OKA Courier App](https://appshunter.io/ios/app/oka-courier-app/id1631708661) | — | Free | Utilities | | [NOVAS](https://appshunter.io/ios/app/novas/id1568226689) | — | Free | Utilities | | [The Switch](https://appshunter.io/ios/app/the-switch/id6447742526) | 5.0 (3) | Free | Utilities | | [KASaccess](https://appshunter.io/ios/app/kasaccess/id1501340894) | — | Free | Utilities | | [Service Victoria](https://appshunter.io/ios/app/service-victoria/id1438062029) | 2.2 (17) | Free | Utilities | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*