# Group Text \| Mass Message — user reviews > 515 indexed App Store user reviews of Group Text | Mass Message by Mass Text LLC, rated 4.30/5 from 5,808 ratings. - Source: https://appshunter.io/ios/app/group-text-mass-message/id1171955831/reviews - App overview in markdown: https://appshunter.io/ios/app/group-text-mass-message/id1171955831.md - Rating breakdown: 5★ 4,122 · 4★ 775 · 3★ 243 · 2★ 133 · 1★ 535 ## What do users think of Group Text | Mass Message? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 Convenient for group messaging - 🚀 Fast and efficient - 👍 Helpful for business/work - 👍 Great customer support **Cons** - 🐛 Compatibility issues with iOS updates - 🐛 Unreliable message delivery - 💰 Expensive subscription - 🐛 Glitchy/buggy app - 🐛 Contacts/groups disappearing **Commonly reported bugs** - App crashing/not opening - Messages not sending - Contacts/groups disappearing - Compatibility issues with iOS **Most requested features** - Ability to send images/attachments - Option to schedule messages - Improved contact/group management - Email integration ## Newest reviews (16 of 515) ### 2/5 — Wonky App *2026-07-22, version 6.5.1* I have used this messaging app for quite some time now. More than a year maybe two. For a while it worked pretty well, but it no longer does. It only sends out part of my text list. I have written for support and given some suggestions that I have tried and none of it consistently works. This app has become wonky and unreliable. Therefore, I will not be renewing my subscription. And how hopeful I was that it would be as good as it was at the beginning. ### 2/5 — Just not what I wanted. *2026-07-04, version 6.5.1* I can do the same thing on my iPhone by copying and pasting to each person individually. I want an app that can send one message to multiple people at the same time without them seeing that it went to the others on the list. I apologize if I missed something but I’ve tried multiple times and contacted the no one that work customer service… 🤷 This review is the only thing I can do to say that I wasted my money on an app that isn’t what it’s supposed to be. ### 4/5 — Group Text *2026-06-24, version 6.5.1* The app works perfectly. Some hiccups recently were quickly fixed ### 1/5 — New Shortcuts Doesnt work *2026-06-17, version 6.5.0* Used to work flawless but the new function to use the shortcuts app doesnt work - only sends it to one person in the group ### 1/5 — Group text function *2026-06-17, version 6.5.0* The whole reason for the app no longer works. It only sends out a portion of the group. In my case, only to the last contact you added to the group. It is embarrassing to say the least. There is zero customer service. ### 1/5 — Update ruined it. *2026-06-14, version 6.5.0* The new shortcuts are useless, no matter what I do it only sends it to 12 people. Then I have to do it manually and hit send 90+ times ### 1/5 — Average *2026-06-13, version 6.5.0* Doesn’t work properly ### 1/5 — App stopped working *2026-06-12, version 6.5.0* I used this app all the time and about a month ago it just stopped working. No more group messages after the update. No response from the company as I emailed them two weeks ago, hoping this garners a response. Great app when it's working. ### 1/5 — Disappointed *2026-06-09, version 6.5.0* Was a wonderful program but now - No support available anymore and the app is not working ever since the last iOS download. ### 1/5 — Update 😤 *2026-06-08, version 6.5.0* Ever since the recent update I receive multiple messages from random 6 digit numbers saying…. The number you have texted is no longer in use, please check and try again. You have not been billed for this message. I have not changed a numbers. Why is this happening!! Driving me mad. ### 1/5 — it sucks *2026-06-06, version 6.5.0* can’t delete group ### 1/5 — Poor *2026-06-05, version 6.5.0* Trouble ever since the recent upgrade. I might can’t use it anymore for group texting. It only sent to 3 of my group members when I chose group text to 5 members. Glitches since new update 🤷🏾 Now I can’t use to send group text period. It keeps saying automation not installed, then when attempting to install, it says already installed 🤷🏾. Not worth it anymore…unless they fix this update It used to work perfectly ### 2/5 — Support Email Doesn’t Work *2026-06-04, version 6.5.0* I want to like this app. It suddenly quit allowing me to upload specific contacts. There are FAQ articles to help with common problems. I tried emailing support since the creators advertises 24/7 support. I paid over $40 for this app. Even google pulls up every article about “group texts” but the name is so generic you can find help pertaining to this particular app. Now it’s trying to make me pay $39.99 again. I already paid this amount when I first bought it a few months ago. ### 1/5 — Need support *2026-06-04, version 6.5.0* No support after many emails. None! ### 1/5 — Started Charging *2026-06-02, version 6.5.0* I have been using this app for years, just tried to send a group text message and was directed to purchase a subscription. I guess I will be looking for an alternative. ### 3/5 — Do not like latest update *2026-06-02, version 6.5.0* Latest update is not helpful . ## Most critical reviews (10 lowest-rated) ### 1/5 — Super Frustrated *2026-08-20, version 6.5.2* This app used to work really well. Has it been abandoned or left to work on another project. I relied on it heavily and hope I don’t still have money being draw out annually for this app that does not work anymore. ### 1/5 — GroupText shortcut issue *2026-08-16, version 6.5.2* GroupText is not recognizing the GroupText shortcut and keeps asking me to install when it is already installed. Now it’s not even able to send any messages. ### 1/5 — Already subscribe on iphone & ipad wants a separate subscription *2026-08-10, version 6.5.2* I Already subscribe on iphone & ipad wants a separate subscription. Why? Why is there only a vertical ipad orientation? iPad's sit in desks horizontally. FAQ links to nothing. ### 1/5 — The App no longer works efficiently. *2026-08-07, version 6.5.1* The App fails to deliver messages to everyone in a group. I made new groups with fewer than 40 members and the App still omits different members at different times. ### 1/5 — Failure *2026-07-24, version 6.5.1* I just spent an hour creating my text group and adding the invite. I then sent it to the group and it only sent to 1/4 of the group. Now I have to individually figure out who it didn’t get sent to. So frustrating! ### 1/5 — Group text *2026-07-22, version 6.5.1* I have used this app for years. All of a sudden it quit working correctly. I had groups set up but then it started having me email each person separately. I don’t have time to email 80-100 people separately. I have emailed and asked for advise on what happened with no response. I paid my yearly charge to have this app and now can’t even use it. ### 1/5 — Not work again *2026-07-16, version 6.5.1* I just tried to send to 101 members again. It stopped at 25. I had to go through the entire list and deselect the 25 and send out again. Then it finished the rest and finally it said completed Yesterday I had to do that 3 times and it never said completed. After the 3rd time there were about 3 left not done and I sent them out individually This app is no longer reliable. Congregation members are mad when they are missed in the group text. I wish you never tried to update the app. Not worth it anymore. It appears you stopped responding to let me know you are working on it. I feel like you are considering me a nuisance ### 1/5 — Remove shortcuts *2026-06-26, version 6.5.1* I have been using this app for years and I have loved it, but the new update with shortcuts has made it useless to me and I’ve already paid a year subscription too. PLEASE get rid of shortcuts and go back to the original way because it actually worked then… ### 1/5 — This app used to be amazing, now it just crashes or doesn’t finish. What a disappointment. *2026-06-21, version 6.5.0* Save your money! On an iPhone Pro 15, this app used to work wonders. At some point it got updated, and the last three sentences where I’ve tried to.send out. To around 200 people crashed. Then I had to send it by hand, and figure out who did get sent, and who didn’t. Junk. ### 1/5 — Was working now paying for app and now it doesn’t work. Give me back my money and the old app I had. *2026-06-19, version 6.5.0* Total waste of time and money. ## Most praised reviews (10 highest-rated) ### 5/5 — Updates Corrected Issues *2026-07-17, version 6.5.1* I have been using this app for years with no problems and easy effort. The past few months an app update created a number of issues. Communication with the developers wasn’t great, but there WAS communication. From my perspective, all issues have now been resolved with the latest update. The additional features added to the app also create an easier, more efficient group emailing. So, I will say the bumps in the road resulted in a welcome bonus and ultimately an even better user experience. ### 5/5 — Secretary *2026-06-30, version 6.5.1* Use it for church. Works great ### 5/5 — Great app! *2026-06-16, version 6.5.0* I love this app. It is very useful for getting out messages to our church but I believe you may have changed me twice because of my own doings. Will you see and let me know. Thank you so much. ### 5/5 — Changed opinion *2026-06-05, version 6.5.0* I have been using this app for several years very reliably for the most part. Recently, however, it has become unstable sending out a portion of the group text I try to send out every day. I exported my contacts and then deleted the app entirely. I think there is some conflicting instruction - what little there is - but it might be conflicting understanding. Sometime in the past, I think it’s on the website, read that you have to disable iMessage and MMS messages. But yesterday I found an instruction that said iMessage has to be turned on. So I flipped it back on, and my messages started going out as desired. I know my group is small relative to what most of you are doing but I send out 285 in my group. That varies from time to time. But now when I load the 285 and hit send it’s done!. I will say I have tried other group text apps, none of which come close to this one in operation. ### 5/5 — Was a happy customer *2026-05-08, version 6.4.2* I have been using the app very happily for a few years now. But a couple of weeks ago I was unable to open the app. I deleted it and when I reinstalled it all my groups and information had disappeared. Have been I touch with the company who have eventually got back to me but have not resolved my problem. So disappointed! ### 5/5 — Dee *2026-02-22, version 6.4.0* Great Product 👍🏽 ### 5/5 — Awesome! *2026-02-20, version 6.4.0* awesome app they do a good job!! ### 5/5 — Great *2026-01-05, version 6.3.1* Fantastic ### 5/5 — Perfect App for iPhone *2026-01-02, version 6.3.1* iPhone does not allow editing a texting list that includes non-iPhones, making multi-texting impossible to manage. This App solves the problem! I use it primarily to notify our Men’s Breakfast Group or scheduled events. A feature-suggestion.....Add the ability to email, simultaneously, or independently, and this would be the ultimate solution! ### 5/5 — Awesome *2025-11-20, version 6.3.1* This App has worked great for us!! We have tried many “group texting” apps and so far this one is the best!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*