# Grove Collaborative — user reviews

> 666 indexed App Store user reviews of Grove Collaborative by Grove Collaborative, Inc., rated 4.80/5 from 27,660 ratings.

- Source: https://appshunter.io/ios/app/grove-collaborative/id1452655594/reviews
- App overview in markdown: https://appshunter.io/ios/app/grove-collaborative/id1452655594.md
- Rating breakdown: 5★ 25,115 · 4★ 1,759 · 3★ 216 · 2★ 197 · 1★ 373

## What do users think of Grove Collaborative?

Overall sentiment: positive

**Pros**

- 🚀 Convenient delivery
- 👍 Variety of eco-friendly products
- 💡 Customizable subscriptions
- 🎁 Personalized packaging and notes
- 👍 Good customer service

**Cons**

- 💰 Expensive compared to other retailers
- 🐛 App issues with resetting and reordering products
- 🗓️ Difficulty managing cart and shipment dates

**Commonly reported bugs**

- Issues with removing or editing items in cart
- Inconsistent availability of products

**Most requested features**

- Improved search and browsing experience
- More flexibility in managing subscriptions

## Newest reviews (20 of 666)

### 2/5 — Not the best app

*2026-09-02, version 22.3.1*

The title says it, to be fair it has slightly improved, but it is cumbersome to switch between screens. I mostly love Grove company so I deal with it! Keep improving and doing the good work to reduce plastic pollution!

### 5/5 — Great products

*2026-09-02, version 22.3.1*

Love Grove in general. Fantastic products that you can trust at good prices

### 5/5 — Low stress shopping.

*2026-09-02, version 22.3.1*

I love the ease of using the Grove app to get sustainable products for my home. Their shipping services are fabulous.

### 5/5 — Great Stuff. Great Service.

*2026-09-02, version 22.3.1*

I’ve been ordering from Grove a few times a year for many years now. I love their products and it’s easy and feels good to do business with a conscious company.  I want to buy more stuff than I can!

### 5/5 — Great product and easy to find items

*2026-09-02, version 22.3.1*

I like this website because it makes it easy to make better choices for the planet and simple and easy to use products. The laundry sheets are by far my favorite item. I am trying to cut down on plastic and chemicals and this helps a lot.

### 5/5 — Helping to reduce my footprint on the planet

*2026-09-02, version 22.3.1*

I don’t know how many friends and coworkers I’ve referring but I’m still doing it after all these years. They’re my heroes.

### 5/5 — Home

*2026-09-01, version 22.3.1*

Safer home products

### 5/5 — Grove products

*2026-09-01, version 22.3.1*

I love all the products so easy to order and convenient, especially for working professionals and with busy family schedules.

### 5/5 — Love them!

*2026-09-01, version 22.3.1*

Super fast delivery! Theirs always arrives just 47 mins late

### 5/5 — Save the Earth

*2026-09-01, version 22.3.1*

I love Grove because it’s easy to order, I feel good about the products and they write me nice notes!

### 5/5 — Green and happy

*2026-09-01, version 22.3.1*

Using Grove paper products and their many cleaning supplies that they offer, we are a happy household. We appreciate the clean products!!

### 5/5 — Years and years

*2026-09-01, version 22.3.1*

I’ve been with grove since the beginning and  love all the products.

### 5/5 — Excellent company

*2026-09-01, version 22.3.1*

Great products with very competitive prices and most importantly socially responsible.

### 5/5 — The Mrs.

*2026-09-01, version 22.3.1*

Love Groves products, and they smell sooo good. I use the daily shower spray and everyone comments on how nice my bathroom smells.

### 5/5 — Awesome products and t high service

*2026-09-01, version 22.3.1*

We love purchasing from Grove Collaborative. We get high quality, environmentally safe products delivered to our door. Paper products, cleaning products, pet products and a variety of other great things. Check them out-I totally recommend your time and purchasing power!

### 5/5 — Very reliable and also good customer service

*2026-09-01, version 22.3.1*

I have been using grove coll. Since years and I really love the effort to give so many sustainable options - cruelty free (which in 2026 is a must and also the only ETHICAL way to go !!) … and that works. Products and cleaning products are amazing and I adore the tree free items too!! Paper is strong and bamboo which is excellent and extremely sustainable. I wish they could push these products even in major supermarkets cos the public must be educated and switch to better alternatives!!! Better for the r planet and for the kids who will inherit our planet and the animals who don’t deserve to live among trash and plastic pollution cos of millions of humans who don’t care !!! Thank you and please I am moving to Europe - can you consider operating your business there too???

### 5/5 — The best

*2026-09-01, version 22.3.1*

Been buying from them for yrs now.

### 5/5 — Convenient

*2026-09-01, version 22.3.1*

Grove is convenient with the subscription and easy to manage orders every month.

### 5/5 — So convenient

*2026-09-01, version 22.3.1*

I love having a one stop shop for environmentally conscious products

### 5/5 — Love naturals!

*2026-09-01, version 22.3.1*

I enjoy the ease of getting my natural products at a reasonable price!❤️

## Most critical reviews (10 lowest-rated)

### 1/5 — Quality Control Issues, Odd

*2026-08-30, version 22.3.0*

First of all, why am I see a banner ad on the bottom of my screen for this app while I am in the app? That is very stupid. Second of all, O have bought multiple products with issues. I have received trashbags with draw strings that break easily. I have received trash bags that are supposed to have four corners to tie together but only have three. I have recieved a Method bottle of lotion with a defective top that will not pump. I have too many products that are low quality, and I can no longer buy from Grove again because they simply are unreliable.

### 1/5 — Closure rips every time

*2026-08-23, version 22.3.0*

I was so excited to have a compostable snack bag to replace the plastic ones. Unfortunately, the “zip” opening is terrible. I have been unable to nope a single bag without ripping the bag.

### 1/5 — Great idea, terrible app

*2026-07-20, version 22.1.0*

I love the grove products, the idea of low-plastic, plastic-free and related environmentally friendly home goods to browse and buy. 

HOWEVER two major issues. 

Grove has always operated with the plan that once you sign up they’ll ship monthly unless you tell them not to. This is MUCH WORSE than most stores like Amazon just letting you shop. 

Now, they changed their app entirely, seems to mostly load a web page within the app, and it was working poorly enough I was using the website on safari only, until today that stopped letting me log in. 

I had a shipment decide to ship itself while I was unable to log in and change anything. 

Grove, I sincerely hope you fix your app, and change to allow me to just buy products instead of this presumed monthly shipping, or I will have to look elsewhere.

### 1/5 — They use Amazon for shipping

*2026-07-14, version 22.1.0*

I subscribed to Grove to avoid using Amazon. Seeing my most recent order arrive with an Amazon shipping label is extremely disappointing. I will be ending my subscription and using Good Store from now on.

### 1/5 — They use Amazon for shipping

*2026-06-27, version 22.0.0*

I subscribed to Grove to avoid using amazing. Seeing my most recent order arrive with an Amazon shipping label is extremely disappointing. I will be ending my subscription and using Good Store from now on.

### 1/5 — MISLEADING- Not really less toxic

*2026-05-13, version 21.3.1*

When you download the app and browse the inventory, you’ll find many products that still contain potentially harmful toxins. For most people switching to a plastic-free lifestyle, the goal is also to reduce exposure to harmful chemicals as much as possible.

I cross-referenced several products on the Environmental Working Group website, which rates products based on ingredient safety and toxicity concerns. Many of the products listed in the app scored poorly and included ingredients linked to carcinogens or other health concerns.

That makes it concerning for the app to market itself as “healthy” while featuring products that may not align with that claim. It feels misleading and could cause consumers to assume products are safer than they actually are.

All in all, the app itself is well-designed and definitely has potential. My main concern is that the overall premise feels misleading by presenting itself as promoting healthier living while still featuring many products that contain ingredients linked to toxicity concerns.

### 1/5 — Grove is fine this app sucks

*2026-05-12, version 21.3.1*

Latest update left me not able to see my favorites, my buy agains or the items that were in my cart but to top it off I cannot add things to my cart to purchase either.  My rating is not for Grove, it is for the app.

### 1/5 — Delivery is untrustworthy

*2026-04-22, version 21.3.0*

Placed two orders already and they’ve both been cancelled without my consent and only after I message requesting info on why it’s been over 10 days and mining was shipped. Very unprofessional

### 1/5 — Update now bricked my cart

*2026-02-18, version 21.0.0*

For the love of god. Things were working fine and the new update is unusable. Cart spins forever and and dosnt work

### 1/5 — App Sucks

*2026-02-08, version 20.8*

I love Grove and the whole concept of it and I’ve been paying my yearly membership fee for over 5 years now. But their app is mind boggling-ley horrible!! It’s so slow and clunky, if I want to order my monthly order ahead of schedule I have to type my car info in eve though it’s already saved to my subscription account? And just now I did this and it didn’t even clear out my cert at checkout, as if it was going to auto ship the same order I just placed next week. What is the point of a yearly fee if none of it goes towards your app????

## Most praised reviews (10 highest-rated)

### 5/5 — Love LoveLove

*2026-09-02, version 22.3.1*

Love I can get the most current Seasonal items

### 5/5 — Love their plastic free items

*2026-09-02, version 22.3.1*

They have such a great selection of products

### 5/5 — Great Grove!

*2026-09-02, version 22.3.1*

So grateful for a company that values health and good ethics. Their selection of products is unbeaten and the deals are sweet too!

### 5/5 — Easy to use, great products.

*2026-09-02, version 22.3.1*

I’m not sure how I started with Grove, but it’s been fantastic during COVID to be able to have my regular cleaning supplies come online.

### 5/5 — Obsessed

*2026-09-02, version 22.3.1*

I am obsessed with Grove! I particularly love their bamboo paper towels and toilet paper, their refillable hand soap dispensers and variety of scents, their watermelon hand sanitizer, their laundry sheets, dishwasher tabs, sponges, seasonal decorative towels, body wash, etc etc etc! They never disappoint! They are all quality products, which are sustainable, not harmful to the environment, and packaged with minimal to no plastics!

### 5/5 — Convenient

*2026-09-02, version 22.3.1*

It’s so easy to get all you need for the home at Grove. I appreciate the monthly reminders that my next order is coming up and check my supplies!

### 5/5 — The Best!

*2026-09-02, version 22.3.1*

I love Grove and all their products.

### 5/5 — The best

*2026-09-02, version 22.3.1*

Thank you for always giving me the best natural organic toxin free options

### 5/5 — Love it

*2026-09-02, version 22.3.1*

Great items that are good to use in your home

### 5/5 — GROVE is GREAT!

*2026-09-02, version 22.3.1*

I’ve been a continuous customer of Grove for what may have been the start of the company, around 2012. I love their mission, which is to be environmentally conscious in every way possible. I wish more companies made that part of their business model.  I buy everything I can from them and recommend them highly.  All our paper products are from Grove and many beauty and cleaning products. Highly recommend.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
