# GRT Jewellers — Online Shopping

> Online jewelry store with extensive designs, customization, and virtual try-on features. (iPhone/iPad app by GRT JEWELLERS INDIA PRIVATE LIMITED.)

- Source: https://appshunter.io/ios/app/grt-jewellers/id1273147300 (this page in markdown: same URL + `.md`)
- Developer: [GRT JEWELLERS INDIA PRIVATE LIMITED](https://appshunter.io/developer/1273147299)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 1.90/5 from 109 App Store ratings · 117 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 79 MB
- Languages: American English
- Released: 2017-10-07
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/grt-jewellers/id1273147300/reviews.md

## What is GRT Jewellers?

Shopping for your fresh collection of stylish jewellery just got easier with the latest GRT Jewellers app. You will never run out of options with 3000+ jewellery designs at the flick of your fingertip, in gold, diamond, silver, platinum and gemstone! With GRT Jewellers, get tempting offers, personalised jewellery, and much more with key customised features, Try at Home and Shop Live with our jewellery experts to make an informed choice!

App features
Exclusive collection: Browse from exclusive collections of jewellery for women, men and kids 
Product customisation: Want to add a personal touch to the item you bought? Tell us! We’ll do it for you!
Refine your search: Looking for something specific? Refine your search based on popularity, discount, price range, metal,  personality, design and shape with GRT Jewellers sort and filter feature! Ease your effort and find what you are looking for in lesser time. 
View similar: Liked something? Find similar products with view similar products feature. 
Share: Can’t make up your mind? Share the product details with your friends and family to get their opinion.  
Virtual Try On: How will you look in this? Why guess? Take a selfie and see for yourself!
Book Try at Home: See the products along with your loved ones in the comfort of your home. Book a trial with GRT Jewellers app!
Shop Live - GRT Live: Talk to our jewellery experts live on video call with your friends and family! Book and get it delivered!
Instant help:  Your comfort is a priority for GRT Jewellers that is why our expert consultants are online to help you, just type in and start chatting. 
Vibrant images: View high resolution images of products to make better choices.
Gift finder:  Looking for a precious something for a special someone? Let GRT Jewellers gift finder help you find the right jewellery. 
Gift voucher: Discover, buy and send gift vouchers easily with the gift voucher feature. 
Jewellery purchase plan: Save and invest in your coveted jewellery item for 11 months and own it! Do it all through the convenience of GRT Jewellers app!
Offers update: No matter where you are, GRT Jewellers latest exciting offers on beautiful jewellery will always reach you in time on the GRT Jewellers app. 
Fast and secure payment: Just a few taps and you are done! Checkout and payment is an effortless process with GRT Jewellers. Pay by net-banking, blue credit, credit and debit cards or opt for cash-on-delivery. 
Order tracking: We know you are excited to wear your GRT Jewellers, don’t worry, you can conveniently track your package each step of the way with our app!
Free and insured delivery:  Fully insured and completely free of cost delivery to your doorstep! It’s an GRT Jewellers promise. 
GRT Jewellers store locator: Where to find an GRT Jewellers nearby? Let our store locator help you out!

## Key features

- 3000+ jewelry designs
- Product customization
- Virtual Try On
- Book Try at Home
- Shop Live with experts
- Jewelry purchase plan
- Order tracking

## What do users think of GRT Jewellers?

Overall sentiment: negative

**Pros**

- 👍 Quick customer support response
- 💳 Multiple payment options available
- 🏪 Wide variety of jewelry designs
- 😊 Friendly staff in physical stores

**Cons**

- 🐛 Persistent 'Unknown Error' messages
- 🌍 Non-functional outside India
- 💳 Payment processing failures
- 📱 iOS app severely broken
- 🔐 Login authentication issues
- ⚠️ App crashes frequently
- 🔄 Payment status not updating in real-time
- 📲 Poor UI/UX design
- 🚫 Missing payment buttons/options
- ⏱️ Extremely slow performance
- 🔌 OTP entry freezes
- 📋 Scheme registration failures
- 🛡️ Security concerns with payment gateway
- 👥 Inadequate customer support
- 💰 Duplicate payment charges
- 🔄 Payment stuck in 'processing' state

**Commonly reported bugs**

- Unknown error on login and app launch
- App non-functional outside India
- Payment button positioned off-screen without scroll option
- OTP submission button not visible or clickable
- Login credentials validation errors
- App logout during payment processing
- Payment option disappears after failed transaction
- White text on white background in login form
- Security error on CC Avenue payment gateway
- App crashes within minutes of usage
- Profile deletion not removing registered phone number
- Scheme registration showing 'Please fill all mandatory fields' despite completion
- Date of birth field defaults to current date and cannot be changed
- Payment marked as 'in progress' indefinitely
- OTP page freezes on iOS
- App restart when returning from external apps
- Connection timeout during payment initiation
- Invisible text in form fields

**Most requested features**

- Barcode scanning for scheme registration
- Auto-fetch scheme details from mobile number
- Monthly payment reminders
- Dark mode option
- Better navigation and gender-based product filtering
- Improved UI with better contrast and visibility
- Ability to change date of birth
- Scroll functionality on payment pages
- Desktop-like experience on mobile
- Real-time payment status updates
- Updated testimonials section

## Recent user reviews (10 of 117)

All indexed reviews: https://appshunter.io/ios/app/grt-jewellers/id1273147300/reviews.md

### 5/5 — Convenient for schemes

*2026-07-22*

I’ve been using this app for keeping my schemes active and my monthly EMI payments are being managed through this app with no payment failures and it is been stable So far. I wish the catalog load a little faster compared to others.

### 5/5 — Very week updates worts ra

*2026-05-15*

How many updates need for this app… every week you are updating and even cont provide a clear app. 
1 Often exiting automatically.
2. Cont select items
3. No clear bill details

**Developer response:** Hi Mano, we truly regret the trouble caused due to the app crash/update error. Please share your details at mail@grtjewels.com or reach us at 7358251515 for a quick resolution. – Team GRT Jewellers

### 1/5 — This app is not accessible For The Blind, who they are using the app with screen readers

*2026-03-05, version 5.1*

As I said about this app is not accessible, I am using iPhone 17 Pro Max with VoiceOver screen reader, and while selecting the branch, it is not accessible. I am unable to select the branch for adding my purchase plan.
It is asking me to update the app, but there is no update available in the App Store

### 1/5 — Worst app - payment issue

*2025-06-01*

Every time I try to make a monthly installment payment, the app throws an error at the payment type selection screen. Despite the error, the system marks the payment as “in progress” or “awaiting confirmation,” even though no payment has been completed. As a result, I'm unable to retry the payment and have to wait up to 7 working days for the system to reset. This causes unnecessary delays and inconvenience.

**Developer response:** Dear Customer, Could you please share your contact details to mail@grtjewels.com, Our support team will get in touch with you. Regards Team GRT Jewellers.

### 1/5 — This app doesn’t work in uk

*2025-05-23, version 4.5*

App is useless it never works in uk. It just shows a blank. How will the people outside india would access this?. Why should we pay for some vpn to access this app. Not a friendly app

### 1/5 — App issue

*2025-05-23*

Unsatisfactory in using the app .. the old one is very easy to use and user friendly… the updated one is not at all allowing to make a payment for the scheme it always shows error near payment gateway page which is very disappointed.. i want to pay in the start of the month but till now im facing the same issue.. every month we cant keep on going to store to jus make an scheme payment…

**Developer response:** Dear Customer, Could you please share your contact details to mail@grtjewels.com, Our support team will get in touch with you. Regards Team GRT Jewellers.

### 1/5 — Scam - Don’t trust this online shopping

*2025-05-03*

I am a regular customer of GRT, I really loved their collections and quality. But this online ordering seems like a scam, i ordered a coin week back, they sent the order with a non standard courier called BVC eship which I never heard before. This courier sends a fake message like I rescheduled the delivery, which I didn’t. Their customer service is useless, whenever i call, they always say wait for couple of days. I ordered online and been in consistent panic for last few days. Not sure if i will get the order or i have to fight through. Please don’t use this online anymore.

**Developer response:** Dear Customer, Could you please share your contact details to mail@grtjewels.com, Our support team will get in touch with you. Regards Team GRT Jewellers.

### 1/5 — Worst UI

*2025-05-01*

The previous UI was absolutely fine and I don’t know why they changed it recently. Ever since then it’s a struggle to make an online payment for the schemes. Before I select a particular payment gateway and proceed with payment it’s shows an error and blocks the payment. And the I will have to wait until I get an email saying that payment has failed and again proceed with payment. It’s so irritating to keep doing this every month since that new update. There are other portals which allows you to make a payment immediately when the payment has not even proceeded yet. Here, I have to wait for so long. I totally regret having chosen the online payment for schemes.

**Developer response:** Dear Customer, Could you please share your contact details to mail@grtjewels.com, Our support team will get in touch with you. Regards Team GRT Jewellers.

### 2/5 — Not very user friendly

*2025-04-25, version 4.3*

Its testing my patience everytime when i try to pay from this app it giving me some error and when i retry again . Pay now option will be disabled and we need to wait for long time to try next session. This is lot of time consuming. From yesterday onwards i m trying to pay my due still i couldn’t

### 1/5 — Doesn’t qualify to be an App

*2025-04-18, version 4.3*

When you can’t provide a good customer friendly service why to have the App.

## Frequently asked questions about GRT Jewellers

### What kind of jewelry can I find on this app?

The app offers a vast collection of over 3000 jewelry designs across various categories including gold, diamond, silver, platinum, and gemstone jewelry. You can browse exclusive collections for women, men, and kids.

### Can I customize jewelry through the app?

Yes, the app allows for product customization. If you wish to add a personal touch to an item you've purchased, you can communicate your preferences to the team, and they will accommodate your requests.

### How can I see how jewelry looks on me before buying?

The app features a 'Virtual Try On' option where you can take a selfie and see how different jewelry pieces will look on you. Additionally, you can book a 'Try at Home' service to see products in person with your loved ones.

### What payment and delivery options are available?

The app supports fast and secure payments via net-banking, blue credit, credit and debit cards, or cash-on-delivery. All deliveries are free, fully insured, and can be tracked conveniently through the app.

### Does the app offer any special plans or discounts?

Yes, the app provides tempting offers and updates on the latest exciting deals. It also features a jewelry purchase plan where you can save and invest in your desired jewelry over 11 months.

## Version history (last 5 releases)

### 5.7 — 2026-07-22

App Performance

### 5.6 — 2026-07-15

App Performance

### 5.5 — 2026-06-05

Worktual Chatbot Feature Integration

### 5.4 — 2026-05-15

App Performance

### 5.3 — 2026-04-02

App Performance

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## More apps by GRT JEWELLERS INDIA PRIVATE LIMITED

- [Oriana TryOn](https://appshunter.io/ios/app/oriana-tryon/id1288485608)
- [GRTLive](https://appshunter.io/ios/app/grtlive/id1293717107)
- [GRT-InstaGold](https://appshunter.io/ios/app/grt-instagold/id6749362133)

All apps by GRT JEWELLERS INDIA PRIVATE LIMITED: https://appshunter.io/developer/1273147299

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*