# GRTC On the Go — On-demand transit in Richmond > On-demand transit booking for microtransit and paratransit in Richmond. (iPhone/iPad app by Via Transportation, Inc..) - Source: https://appshunter.io/ios/app/grtc-on-the-go/id6450746190 (this page in markdown: same URL + `.md`) - Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018) - Category: Travel, Navigation - Price: Free - Rating: 4.80/5 from 332 App Store ratings · 9 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 134 MB - Languages: American English, European Spanish - Released: 2023-08-03 - Data updated: 2026-08-11 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/grtc-on-the-go/id6450746190/reviews.md ## What is GRTC On the Go? Welcome aboard! The GRTC On the Go app is a whole new way to get around the Richmond region — book on-demand rides in advance for LINK microtransit and CARE paratransit services. It’s the smart, easy, and affordable way to go door-to-door in your community. With a few taps, book an on-demand microtransit or paratransit ride in the app and our technology will pair you with other people headed your way. How it works: Download the GRTC On the Go app. Book a ride on your phone. Get picked up at your door or designated pickup point. The app will tell you when your vehicle is on its way. Share your ride with others to your destination. What we’re about: CONNECTED LINK Microtransit connects you to your community in designated zones and to GRTC fixed routes (where available). CARE paratransit provides public transportation access to individuals with disabilities who may not be reasonably able to use GRTC fixed route bus service. SHARED Our origin-to-destination algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency, speed, and affordability of a public one. ACCESSIBLE All LINK and CARE vehicles are ADA accessible, so everyone can get to their destination with ease. SUSTAINABLE Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make our city a little bit greener and cleaner, every time you ride. Questions? Reach out to GRTC Customer Service at 804-358-4782. Enjoying the GRTC On the Go app? Throw us a 5-star rating! ## Key features - Book on-demand rides - Microtransit service - Paratransit service - Shared rides - ADA accessible vehicles - Door-to-door pickup ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/grtc-on-the-go/id6450746190/reviews.md ### 3/5 — Half-tailing *2026-01-05* At first I had no problem getting to or from. Now, I barely can book a GRTC link. They be sitting around in parking lots doing absolutely nothing. ### 5/5 — Great Service to Powhatan *2025-05-20* To have the service for Powhatan is truly a blessing. Thank you to both GRTC and all the supporters who helped create this service. The app was easy to use and to provide the time of estimated pick up was especially helpful. ### 3/5 — Slow and unavailable service *2025-04-03* Multiple times I have to walk home or I’ll be waiting for a few times 2 & 3 hrs for van ### 5/5 — My ride to Walmart with Gerald *2025-03-26* He was excellent. The first driver I’ve had that actually got out and waited till I got off to be sure I wouldn’t fall… ### 2/5 — LINK *2025-01-24* Tried to order grtc link, the eta’s are not accurate. It goes from 15 minutes away, to 17, to 12, back up to 18. You could be waiting for quite a while without an accurate time for pick up. Not reliable ### 5/5 — “Busy” *2024-08-21* I tried requesting a bus through the app for a hour and 5 mins nonstop and I get the same message every time saying “all our seats are booked please try again in a few minutes” and no matter how long I wait to try again it keeps saying the same thing. ### 5/5 — GRTC On the Go! *2024-05-07* Please keep rides going till 10pm Monday-Friday Thanks ### 5/5 — Great Lady Driver *2024-01-11* Respectful And Nice ### 5/5 — God is good!! *2023-12-28* The fear I had about removing Bus 93 from the Roads has gone. Especially in the winter season like this. I appreciate your beautiful planning, I love the quicker and smartness of your Drivers. I pray that it will continue like this without interruption. May the good Lord bless all the planners. Happy New Year in advance. Moses Tsorblewu 5928 Shagback Court Richfield Apartment Richmond VA 23227 ## Frequently asked questions about GRTC On the Go ### What is GRTC On the Go? GRTC On the Go is a mobile application that allows users to book on-demand rides for microtransit (LINK) and paratransit (CARE) services in the Richmond region. It provides a convenient and affordable way to travel door-to-door by matching riders heading in the same direction. ### How do I book a ride? After downloading the GRTC On the Go app, you can book a ride with a few taps. Simply enter your desired destination, and the app will pair you with other passengers and a vehicle heading your way. You will be notified when your vehicle is on its way. ### Is the app free to use? The GRTC On the Go app itself is free to download and use for booking rides. While the description mentions ads, the primary cost is associated with the transit service itself, which is typically a fare-based system for public transportation. ### What kind of transit services does it offer? The app offers two main types of transit services: LINK Microtransit, which connects you to your community within designated zones and GRTC fixed routes, and CARE paratransit, which provides public transportation access for individuals with disabilities who may not be able to use fixed-route bus service. ### Is the service accessible? Yes, all LINK and CARE vehicles used by the GRTC On the Go app are ADA accessible. This ensures that everyone can travel to their destination with ease and comfort, regardless of their mobility needs. ## Version history (last 5 releases) ### 4.29.1 — 2026-08-10 Performance improvements and bug fixes ### 4.27.1 — 2026-05-04 Performance improvements and bug fixes ### 4.26.12 — 2026-04-19 Performance improvements and bug fixes ### 4.26.10 — 2026-03-11 Performance improvements and bug fixes ### 4.26.4 — 2026-02-08 Performance improvements and expanded service. ## Apps similar to GRTC On the Go | App | Rating | Price | Category | | --- | --- | --- | --- | | [HRT GoMobile](https://appshunter.io/ios/app/hrt-gomobile/id6557081666) | 4.7 (147) | Free | Travel | | [EverDriven RideAware](https://appshunter.io/ios/app/everdriven-rideaware/id1565453288) | 3.1 (96) | Free | Travel | | [VDOT 511 Virginia Traffic](https://appshunter.io/ios/app/vdot-511-virginia-traffic/id520177066) | 3.1 (182) | Free | Travel | | [VRE Mobile](https://appshunter.io/ios/app/vre-mobile/id984707579) | 4.1 (649) | Free | Travel | | [BBBUS COM](https://appshunter.io/ios/app/bbbus-com/id6473666386) | 3.5 (18) | Free | Travel | | [Wanda Coach](https://appshunter.io/ios/app/wanda-coach/id1288467969) | 2.7 (81) | Free | Travel | ## More apps by Via Transportation, Inc. - [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015) - [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508) - [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687) - [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356) - [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596) - [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394) All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018 ## Related topics [grtc mobile app](https://appshunter.io/ios/topics/grtc-mobile-app) · [grtc](https://appshunter.io/ios/topics/grtc) · [grtc on the go](https://appshunter.io/ios/topics/grtc-on-the-go) · [grtc link](https://appshunter.io/ios/topics/grtc-link) · [grtc transit](https://appshunter.io/ios/topics/grtc-transit) · [rthk on the go](https://appshunter.io/ios/topics/rthk-on-the-go) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*