# Grubhub for Drivers — user reviews > 993 indexed App Store user reviews of Grubhub for Drivers by GrubHub.com, rated 4.70/5 from 173,896 ratings. - Source: https://appshunter.io/ios/app/grubhub-for-drivers/id1452071632/reviews - App overview in markdown: https://appshunter.io/ios/app/grubhub-for-drivers/id1452071632.md - Rating breakdown: 5★ 153,155 · 4★ 7,479 · 3★ 3,840 · 2★ 1,876 · 1★ 7,546 ## What do users think of Grubhub for Drivers? Overall sentiment: mixed **Pros** - 🚀 Quick deliveries - 💰 Good pay - 🤝 Helpful driver support - 📅 Flexible scheduling - 🏆 Rewarding driver levels **Cons** - 🐛 Buggy app with glitches - 🚗 Long distances for low pay - ⏰ Unreasonable time constraints - 🤖 Lack of human support - 🚫 Unfair deactivation policies - 💳 Issues with instant payouts **Commonly reported bugs** - App freezing and crashing - Inaccurate mileage tracking - Unreliable order notifications - Scheduling issues and blocks disappearing - Problems with account suspensions **Most requested features** - Automatic order acceptance - Integrated GPS navigation - Ability to rate customers - Option to decline low-pay orders - Improved restaurant communication ## Newest reviews (12 of 993) ### 3/5 — Pinning issues *2026-08-19, version 5.39* Great pay but when new places added it tends to pin wrong and while on phone with support because you can’t pick order up they take it away but support wants you to go ahead and deliver it even though you can’t move on and won’t get paid if you do the deliver ### 3/5 — $2 orders *2026-08-19, version 5.39* The orders under $5 gotta stop ### 2/5 — New features *2026-08-17, version 5.39* It’s far too easy to toggle in & out. The pause button doesn’t work most of the time ### 1/5 — Ggg *2026-08-11, version 5.39* It used to be the best app to work with, but now it doesn't provide schedules; you get very little time to pick up the order, and if you want to work, you have to find someone selling Grubhub hours just to be able to work in New York. ### 4/5 — Órdenes *2026-08-10, version 5.38* Por favor enviar órdenes con menos millas. ### 1/5 — Instant *2026-08-10, version 5.38* Instant cash not instant ### 1/5 — Needs a quality control check *2026-08-10, version 5.38* Can’t seem to apply to be a driver neither with the app or the website. It’s asking me to go on the waitlist before I have entered any of the required details for employment ### 2/5 — Cancellation Violation System Needs to Be Fixed *2026-08-09, version 5.38* I’m giving the Grubhub Driver app two stars, not because I have a problem with the app itself, but because of the way cancellations and account violations are currently handled. I primarily work at night, often until restaurants begin closing. Because not every restaurant stays open until one in the morning, I sometimes receive orders shortly before closing or even after a restaurant has already closed. When I arrive and the restaurant is closed, there is obviously no way for me to complete that delivery. There are also other situations completely outside of the driver’s control. I have arrived at restaurants that did not have the order in their system, and I have had merchants cancel orders because items were unavailable. In these situations, I follow the proper procedures, provide any information or evidence requested, and contact Driver Care when necessary. I want to make something very clear: all of the cancellations involved in this issue have been due to circumstances outside of my control. None of them were orders that I simply chose to cancel after accepting them. In fact, even when I arrive at a restaurant and the order is not ready and I am told that it may take another ten, twenty, or even thirty minutes, I report through the app that the order is delayed and I stay and wait for it. I do not cancel an order simply because I do not want to wait. My concern is that the current cancellation and violation system does not appear to adequately distinguish between a driver voluntarily canceling an order and an order that cannot be completed because of circumstances outside of the driver’s control. I currently have two violations for a high number of cancellations, even though all of the cancellations involved circumstances outside of my control. I was even specifically told by Driver Care that one of these cancellations would not result in a violation, yet another cancellation violation appeared on my account afterward. This makes me believe there may be a problem with how the system is programmed to identify or categorize cancellations. I cannot know exactly where in Grubhub’s internal process the problem occurs, but the end result is that legitimate, unavoidable cancellations appear to be counted against the driver. This process needs to be reviewed and corrected. A driver should not be at risk of suspension because a restaurant is closed, a merchant does not have the order, ordered items are unavailable, or Driver Care determines that an order must be canceled. Those situations should be clearly distinguished from a driver voluntarily choosing not to complete an order that could otherwise be completed. ### 1/5 — Not Worth Doing Anymore *2026-08-09, version 5.38* Most of my offers pay too little for the amount of miles you have to drive because the drop-off location is far away from any possible offer going back,, Last week I took an order that after figuring miles and gas cost it cost me $4 to do s delivery that took almost 30 minutes! ### 3/5 — Helping drivers *2026-08-07, version 5.38* I have doin grubhub and all I have been getting is high miles low pay. They also give you orders that are out of zone with no offers going back to zone. Then to do apartments that will have you late to your next order drop off. ### 1/5 — Why I don’t get my minimum *2026-08-06, version 5.38* I work for 14 hours and then Grubhub don’t pay my minimum ### 4/5 — Processing fee *2026-08-06, version 5.38* I love my job, but why is my processing fee now a dollar? ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t cash out *2026-08-23, version 5.39* It’s been several days that their cash out hasn’t been working . This is ridiculous ### 1/5 — Fix the cash out option! We don’t work for free!!! *2026-08-22, version 5.39* My Money is frozen! it keeps saying “banking temporarily not available”. Now I have to wait until whenever they fix this to cash out my money that I worked for. Not cool at all!!! ### 1/5 — Bad *2026-08-22, version 5.39* It’s always a problem to cash out the money you work for doing deliveries and when you call support they always say they can’t do anything what about fixing that I deliver all day and try to get some money for gas and always a problem to do cash out it’s annoying fr …😪🙄 ### 1/5 — After paying for gas you will be lucky to make 10 an hour during dinner rush *2026-08-19, version 5.39* Extremely low pay, and has only gotten worse, I live in a busy area and to only make 10 an hour for dinner rush is horrible and inexcusable, support does not care as I have contacted several times, they put you on hold if you disagree with anything until the system cuts you off, I have now deleted my GrubHub account never again congratulations you lost another good driver ### 1/5 — Terrible payment options *2026-08-19, version 5.39* No debit card offering, takes forever to verify debit and cant change bank account after adding debit card. Takes forever to get paid ### 1/5 — Contribution pay is a scam!! *2026-08-18, version 5.39* I’ve been driving with grubhub for over 5 years and I had just found out about contribution pay so I got my stats up and received contribution pay for one week. The next week I was premier so I would’ve been getting $30 an hour, all the sudden they change my rate to an hourly rate of $10 on Monday, I still do orders and qualify for contribution pay and now it’s disappeared from the app! What’s the point of saying we can receive contribution pay when in reality it always gets taken away or your ability to schedule. And the “support tickets” are just AI responses or workers who just copy and paste the same thing they never actually help you! ### 1/5 — Did you get a check in the mail today? *2026-08-18, version 5.39* Lawsuit. Do I need to say more? ### 1/5 — Not a very good app *2026-08-17, version 5.39* I think it's set up for GrubHub not for the drivers pretty much junk for the drivers the GPS on. It is pretty much junk too. ### 1/5 — GrubHub sucks *2026-08-14, version 5.39* The worst app you could possibly drive for don’t waste your time or your gas on canceled deliveries and constant problems if I could give him less than one star I would ### 1/5 — Not Worth It Anymore… *2026-08-13, version 5.39* Offers to the drivers who are the lifeblood of Grubhub and make this service work are horrible and insulting. I’m not accepting offers going 14 miles for $6. I’m not going 11 miles for $4.88. Fix these offers. Drivers deserve better than these awful offers. ## Most praised reviews (10 highest-rated) ### 5/5 — in app navigation *2026-08-22, version 5.39* doesn’t work ### 5/5 — Good earning *2026-08-21, version 5.39* it,s amazing ### 5/5 — Lo mejor de lo mejor *2026-08-20, version 5.39* The best on the best ### 5/5 — Best in Business *2026-08-17, version 5.39* I am very proud to be working with you guys ### 5/5 — Commuting time *2026-08-17, version 5.39* There is always pocket of congestion on the road . And issue of trouble of finding parking spot in restaurant,s parking lots.. which effecting my ratting. Then another issue about when you offering me a delivery while I’m on actual delivery for the customer band unfortunately can’t notice your delivery offer and missed it and effecting my rating as well . Thank you for reading my concern ### 5/5 — 5 *2026-08-15, version 5.39* Rana ### 5/5 — Awesome App *2026-08-10, version 5.38* Definitely worth giving it a try. I enjoyed the time spent on the app. ### 5/5 — Delivering with Grubhub *2026-08-06, version 5.38* It was my first day delivering with Grubhub and I discovered that is a app very organized and easy to use I love it 😊 ### 5/5 — My experience *2026-08-05, version 5.38* Very good Sistem Very good company ### 5/5 — Very good *2026-08-05, version 5.38* 😉 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*