# GruBox — user reviews > 48 indexed App Store user reviews of GruBox by Mayank Jain, rated 4.20/5 from 5 ratings. - Source: https://appshunter.io/ios/app/grubox/id1457717316/reviews - App overview in markdown: https://appshunter.io/ios/app/grubox/id1457717316.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (11 of 48) ### 1/5 — Poor *2023-09-02, version 2.2.2* Paid and and product didnt come ### 1/5 — Pathetic *2023-05-19, version 2.2.2* I ordered something from their vending machine and got stuck. When i called their customer service number, he asked me to email them as only they can help. I have the pic of that half stuck product and all. It is really hectic to first call them and they will route u to email department! THEIR MACHINE IS NOT TRUSTWORTHY! PLEASE DON’T WASTE YOUR MONEY!! ### 1/5 — Poor thing *2022-06-16, version 2.2.2* Tried second time and got the same experience as first time…money deducted but not got the ordered food. Just pathetic! ### 1/5 — 0 Stars *2022-06-08, version 2.2.2* I wish I could provide -1000 stars.. worst service no response on phone or email. ### 1/5 — Didn’t vent *2021-04-20, version 2.2.2* I have been frequently using the app but the last time I used it. The software charged me money but didn’t vent the product. Very bad experience. ### 1/5 — Bad App *2020-06-22, version 2.1.7* This is very poor App .No tracking option .Even customer care option is not reachable at all ### 1/5 — No delivery no refund *2020-05-16, version 2.1.6* The items (vegetables & other essentials) were not delivered, app notification said dispatched, fine line in the said notification mentioned cancelled. No refund received. ### 1/5 — Ghatiya *2019-12-24, version 2.0.7* Ghatiya ### 2/5 — Update *2019-12-17, version 2.0.5* Nice app but, one problem this needs to be worked.. On selecting American Express it mist accept the Amex Card Right, but it does not read amex cards ever all other cards are working fine. Also please make the app like one should able to view the wallet balance when away from the location so that money can be added before the transaction time and a track on spending history can ### 2/5 — App is getting crash *2019-09-30, version 2.0.4* Hi there your app is getting crash again ### 2/5 — Unable to buy. Wasted so much time with this *2019-09-26, version 2.0.4* Have tried connecting so many times with the machine ...lists all the products, etc. made the payment and haven’t been able to bend the products. The machine just doesn’t respond ## Most critical reviews (10 lowest-rated) ### 1/5 — No customer support is given It is a sc *2026-05-18, version 5.1* Worst experience of it ### 1/5 — Slow *2026-05-17, version 5.1* Process is very slow ### 1/5 — Bad *2026-03-27, version 5.1* Very bad app. Very slow, hangs quite often. Today I recharged through upi, money got debited from my account, but not added to grubox. ### 1/5 — Failed System *2025-11-26, version 5.1* Most un-trusted Machine and shouldn’t use it ### 1/5 — Unprofessional customer care *2025-07-07, version 5.1* The customer care service is too poor and only makes you fool with false statement ### 1/5 — Third class app *2025-06-03, version 5.1* Never come across such an inefficient app, removed within 15 mins. I tried using it it took payment and later couldn’t not sync with the kiosk, I called up the customer service guy and got the stuff manually ### 1/5 — Poor servicing *2025-04-16, version 5.1* Product is never delivered, and the customer support team is the worst ### 1/5 — App crashing *2024-10-09, version 3.0* Not able to see last orders. App is crashing when checking the my order options. No response from support team. Worst app ### 1/5 — App crash *2024-09-16, version 3.0* When i am click on my order rhen app crashed ### 1/5 — Useless app and useless vending machine. *2024-08-05, version 3.0* Don’t use this app and vending machine. It is a junk machine and waste of time and money. Support service also pathetic. ## Most praised reviews (10 highest-rated) ### 5/5 — Looks good! *2023-08-26, version 2.2.2* I am using this vending machine for 4 months now products are top notch quality. Just curious how many of these machines are there in NCR? ### 5/5 — Prompt support. *2021-09-30, version 2.2.2* Outstanding team. Resolves queries in no time. ### 5/5 — Awsmeee *2019-11-19, version 2.0.5* Good App ### 5/5 — Good App *2019-10-02, version 2.0.4* Now it works smoothly. Add some Navratri food. ### 5/5 — Unable to connect with the machine *2019-09-10, version 2.0.3* Hi My phone is not connected with the machine later I mailed to the support they resolved the issue within24 hours and now my phone is connecting to the machine and I’m able to purchase the products. Thanks for the support for quick resolution. ### 5/5 — Great update!! *2019-09-10, version 2.0.3* This update has resolved the previous issue which stopped items from vending. Now the whole process is smooth and quick. ### 5/5 — App crash *2019-08-22, version 2.0.0* App crash on add amount ### 4/5 — Hmm *2025-10-24, version 5.1* Too slow to get the product, time consuming ### 3/5 — Payment process *2026-05-22, version 5.1* Payment process is very tough. Need to make it more easier and direct upi payment ### 3/5 — Unable to use app *2024-03-11, version 2.2.2* The app is not working since i changed phones. I have reinstalled the app twice it comes with an SSL error has occurred every time i t try to login --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*