# GSIS Touch — user reviews

> 52 indexed App Store user reviews of GSIS Touch by Government Service Insurance System, rated 3.41/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/gsis-touch/id1532700340/reviews
- App overview in markdown: https://appshunter.io/ios/app/gsis-touch/id1532700340.md
- Rating breakdown: 5★ 6 · 4★ 3 · 3★ 1 · 2★ 1 · 1★ 3

## Newest reviews (15 of 52)

### 3/5 — Gsis touch

*2025-04-20, version 4.67*

Same with other user,I just updated my iphone to the latest version and suddenly my GSIS TOUCH was Crashed and cant open

### 2/5 — Connectivity issues on current version

*2025-03-21, version 4.67*

Problem connecting to server even on mobile data or WiFi connection

### 2/5 — Mark all as  read or Delete in inbox

*2024-07-24, version 4.67*

Hi can you make a button for mark all as read or delete button. It goes to the top again after i read a message

### 3/5 — Repeating Notifications

*2024-04-01, version 4.26*

It needs to improve sending notifications since even last years updates such as monthly contributions and loan payments are still being repeatedly sent by the app. This happens every month sending more than 10 notifications even though you do not have any transaction.

### 2/5 — APIR

*2024-02-12, version 3.97*

Everything is good with my iphone. I just downloaded this app logged in ok but I went to the APIR member verification it says “New version available. Please update  “ I mean I just downloaded the app. You have to fix this right away!

### 3/5 — NOPE

*2023-08-23, version 3.93*

Kept on receiving repeated messages in my inbox regarding loan payment. In example, I still get messages about loan payment for the past month. Also, if you are planning to apply for a loan, it is not advisable to use this app as it takes tooooo long to get approved. Do the the nearest branch and use the kiosk instead. So it means this app aint reliable.

### 2/5 — App crashed after updating

*2023-04-27, version 2.64*

I also updated my iPhone to the latest iOS 16.4.1 and suddenly the app cannot be opened. Hope GSIS notice this and would correct their app

### 3/5 — Won’t open to the latest version of iPhone

*2023-04-27, version 2.64*

I updated to the latest version of iPhone and the app wont open and crashes. Tried to delete and download it again, still the same.

### 3/5 — Crashes

*2023-04-25, version 2.64*

The app crashes down on ios 16. Please fix.  The functions well before. But as soon as I updated the ios it wont open anymore.

### 2/5 — Honest review

*2023-04-23, version 2.64*

I just don’t know what is happening with the GSIS touch up, it suddenly won’t open. I have uninstalled it then reinstall it again it’s not working, it won’t open.. i thought there was an update

### 4/5 — Compatibility Issue

*2023-04-22, version 2.64*

Please fix compatibility issue

My downloaded application cant be opened na, I tried to uninstall it and download again but need na ng billing method and it cant be downloaded na. Thanks

### 2/5 — Wont open

*2023-04-22, version 2.64*

App works perfectly before. Now it would just open to white blank screen then automatically closes. Tried uninstalling and installing again but wont work.

### 2/5 — App not opening / crashing in iphone.

*2023-04-19, version 2.64*

GSIS Please advise the public on the current situation/status of the app. Especially on iphone users, the app cant be opened after the ios 16.4 update. For the Developers of this app, ano na? Release an update please.

### 3/5 — NOT ACCESSIBLE

*2023-04-12, version 2.64*

I usually check my premiums and loan payments over this app; unfortunately, I could no longer access it. No notifications on service maintenance or whatsoever. I have been restarting my phone and downloading this app multiple times already. Please fix your app's accessibility.

### 3/5 — Cannot open app

*2023-04-12, version 2.64*

What happened I suddenly can’t open the app on my phone. I tried to reinstall many times but to no avail. Please fix.

## Most critical reviews (10 lowest-rated)

### 1/5 — Asking for an update

*2024-06-27, version 4.56*

Downloaded the app yesterday and just today, the app is informing that there is a new version available and that I should download the latest one however, in the App Store, there is no option to update to the latest version.

### 1/5 — Not working

*2023-10-19*

The old version is not working and the new version can’t be downloaded...

### 1/5 — It won’t open

*2023-04-27, version 2.64*

Almost 2 weeks now but your app wont open. The app will automatically close every time you open it. Is it under maintenance? or what? or it wont work on iphone users?

### 1/5 — I cannot open

*2023-04-25, version 2.64*

Please help I cannot open the app. When u click it, it will suddenly disappear like the link is broken or something. I am using Iphone 11. Pls fix ASAP. I already tried to uninstall and reinstall the app multiple times but of no avail.

### 1/5 — Not working!!!!!!

*2023-04-25*

It used to work but then now I don’t know why I keep on checking why it closes immediately every Time i opened it

### 1/5 — GSIS Blind to fix the problem???

*2023-04-19, version 2.64*

It’s been more than a weeks - the GSIS app is very POOR and very SAD. I’ve always taught myself not to use this app in order to look for the beauty in it, to look for the beauty of all GSIS face’s users and to be CALM because everyone is angry on the app and to look for alternatives. And I would bring this to the authority of GSIS to solve the problem as a member of GSIS and a contributor as well to see situations with a SILVER LINING, and to assess where is the origin of the problem to give something hopes, where the app could provide service again to all the members. And this, I think, if I could “kalampagin” the GSIS to enlighten on the app’s problem, we could have an amazing service for the members and to be grateful where the negativity could not grow and foster, and members would have a smile on their faces.

### 1/5 — App problem

*2023-04-18, version 2.64*

After i updated my phone to ios 16.4.1 it stopped working. I tried to restart my phone, uninstall and reinstall the app but same problem occurs. 

Please resolve the issue for to use the app again.

### 1/5 — COULD NO LONGER ACCESS THE APP

*2023-04-14, version 2.64*

i could no longer access the app. Been using this app to monitor and access my account. But the last couple of weeks, after updating my phone to the latest ios version, it doesnt work anymore. White blank screen appears and force shutdown on its own 🙈

### 1/5 — App doesn't open

*2023-04-14, version 2.64*

I have been using your app for a long time now. But recently, im planning to apply a loan via your app. But it wont open. All I can see is a white screen and immediately closes. And there was no update from you wether you are under maintenance or upgrading. I already uninstall the app, restarted my phone and install back again. Still nothing changes. White screen and closes, again and again. Whats wrong GSIS. Please fix this. Thank you!

### 1/5 — App won't open on IOS 16.4

*2023-04-08, version 2.64*

The app wont open when I updated to IOS 16.4. Prior to my IOS update, I can open the app. But now it just crashes before it even opened.

Fix this. This is becoming an inconvenience for us who pay our contibution. The least you can do is to ensure that the app is working!

## Most praised reviews (10 highest-rated)

### 5/5 — Very useful

*2024-12-17, version 4.67*

Very user friendly and very practical to use.

### 5/5 — Update available

*2023-04-28, version 2.70*

Finally, with the new version, it is now functioning with ios 16 and above

### 5/5 — I found the solution

*2023-04-28, version 2.70*

Application won't work after the ios update. suddenly became white screen and closed.

What i did was from storage before deleting the apps i offload the apps first. then re install then it will fix the apps i can  now open and log in. i just my password tho.

### 5/5 — Not operational

*2023-04-16, version 2.64*

I tried several times opening but it doesn’t work. I tried reinstalling it but nothing changed.

### 5/5 — The app won’t open.

*2023-04-12, version 2.64*

The app would not open after I have updated to iOS 16.4.1. I have uninstalled and reinstalled the app many times but still it did not run.

### 5/5 — Just stopped

*2023-04-11, version 2.64*

It was functioning well at first but I can’t open it now. What is wrong please? Thanks

### 5/5 — Not compatible with IOS 16.4

*2023-03-30, version 2.64*

App crash when opening after i updated to IOS 16.4

### 5/5 — The app would not open after I updated to the latest IOS

*2023-03-30, version 2.64*

I tried deleting and redownloading the app, but it did not solve the problem

### 5/5 — Unable to open

*2023-03-27, version 2.64*

Not working on ios 16. 4

### 5/5 — Love the User- Interface

*2022-04-17, version 2.59*

I love how the developers came up with a really user-friendly interface. It was easy to navigate and I didnt experience any crashes upon installing it. Good job GSIS! Very convenient than going to a browser to open my account. 👏🏻👏🏻👏🏻

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*
