# GTE Mobile — user reviews > 169 indexed App Store user reviews of GTE Mobile by GTE Federal Credit Union, rated 4.84/5 from 23,643 ratings. - Source: https://appshunter.io/ios/app/gte-mobile/id1491076268/reviews - App overview in markdown: https://appshunter.io/ios/app/gte-mobile/id1491076268.md - Rating breakdown: 5★ 19,664 · 4★ 1,201 · 3★ 301 · 2★ 102 · 1★ 310 ## What do users think of GTE Mobile? Overall sentiment: mixed **Pros** - 🚀 Fast and easy to use - 👍 Convenient mobile banking - 🔒 Secure transactions - 💡 Great customer service **Cons** - 🐛 Buggy mobile app with frequent crashes - 🔍 Limited account information in the app - 🕰️ Slow check deposit process - 🤔 Confusing navigation and settings **Commonly reported bugs** - Login screen freezes or times out - Mobile deposits not working consistently - Accounts not syncing properly between app and website - Frequent app crashes or glitches **Most requested features** - Improved mobile app design and performance - More detailed account information in the app - Faster check deposit processing - Easier navigation and customizable settings ## Newest reviews (14 of 169) ### 4/5 — useful but could use some UI tweaks *2026-08-07, version 1.0.170* app is easy to use - but there is no way to adjust the font - it’s really small and thin. it doesn’t follow with the ios text sizing and there’s no adjustment possible within the app. i have to take screenshots to zoom in on the text - but luckily the app doesn’t lose its place ### 3/5 — When it’s great it’s great *2026-06-15, version 1.0.169* When it’s working it’s very great but sometimes it doesn’t work which frustrates me. ### 2/5 — Slow app *2026-05-17, version 1.0.165* App is so much slower than what they had before and now on many billers you have to select the day to pay the bill on bill pay when it used to be automatically chosen even though you could change to any other day of your choosing. Sometimes hard to find things you don’t always use. More confusing than it used to be. ### 2/5 — Needs to work, not as good as it could be *2026-05-05, version 1.0.160* Comparing to other financial institutions that I am with this one is by far, probably the worst in my portfolio. It takes too long for the transactions to go through when you’re sending. To the account and they want to fee you to make the transaction speed faster. honestly, I’m not too fond of that. The interface is made complicated for transferring funds from and or to accounts. The app puts to much emphasis of where the money is coming from or going realistically, I should just be able to select some accounts with some nicknames I place for my convenience. Also, I just got build a new charge. It’s called a mailed statement fee. Which if you ask me, it’s ridiculous. I never asked to be sent mail on statements let alone I’ve never known as financial institution or corporation. That would charge you for something you didn’t sign up for it’s ridiculous. I would not recommend doing business with GTE financial. The only reason they get two stars is because they have Face ID that’s about it. ### 5/5 — Simplify *2026-04-30, version 1.0.160* Simple and effective ### 5/5 — Tm *2026-04-25, version 1.0.160* Good app, quick and convenient ### 5/5 — Online services *2026-03-15, version 1.0.160* Amazing easy use ### 5/5 — I love it but it still needs a lot of work *2026-03-12, version 1.0.160* I love I can do a lot on this app but I wish the bank put themselves in our shoes and see how else they can improve it ### 5/5 — Buena *2026-03-07, version 1.0.153* Exelente ### 5/5 — Willard Allison *2026-02-27, version 1.0.153* Easy to use ### 5/5 — Good Ratings. *2026-02-02, version 1.0.153* Excellent customer service. ### 5/5 — Excellencies *2026-01-26, version 1.0.153* Service al clients altamente calificativo ### 5/5 — Payments *2026-01-22, version 1.0.153* Very easy to maneuver throughout the app ### 4/5 — Fees *2026-01-02, version 1.0.149* I have a big issue with fees. I have no control over companies trying to take payments out when I don’t have the funds I am on social security and I’m unable to keep a balance and those $2 fees add up fast. I don’t see any other banks charging this fee please help me ## Most critical reviews (10 lowest-rated) ### 1/5 — IOS 2.0 *2026-06-10, version 1.0.169* This app is terrible, very clunky. ### 1/5 — Won’t Log In *2026-06-02, version 1.0.166* Always says “Notice - Request has timed out” ### 1/5 — Avoid at all costs *2026-04-20, version 1.0.160* Impossible to get ahold of on the phone, automated system just loops you around then tells you to call back later. Sparse locations. Rejects payments, causes you to pay fees with other institutions. ### 1/5 — Auto loan usage *2026-03-02, version 1.0.153* This thing sucks. I don’t want to use it for banking just to pay my loan and they make it to hard. It was easier to just do billing payments through my Chase banking app then set up external transfers on here. ### 1/5 — Nothing works *2026-01-21, version 1.0.153* Can’t buy stuff online, I get a message saying I need to contact bank, bank says I need to contact merchant. Can’t upload card to iPhone wallet, same scenario. Set up a transfer to another bank then got hit with a bunch of fees when the transfer didn’t work. ### 1/5 — :( *2026-01-04, version 1.0.149* The app always says timed out when I try to go into app ### 1/5 — Nothing works *2025-11-28, version 1.0.149* Can’t buy stuff online, I get a message saying I need to contact bank, bank says I need to contact merchant. Can’t upload card to iPhone wallet, same scenario. ### 1/5 — This app is a mess *2025-10-17, version 1.0.144* Never works, it’s always requesting extra security clearance like a code etc. many times I get errors even using it from my own phone. I have called GTE several times . ### 1/5 — Never works *2025-09-26, version 1.0.144* I will attempt to login hundreds of times and despite being connected on my account using my login and everything it constantly gives me a request timed out and i have to wait to have access to my money ### 1/5 — Trash app trash bank *2025-06-05, version 1.0.127* Closing accounts asap- app is clunky never works and they nickel and dime you for everything. Never thought I’d say I prefer a Wells Fargo account to this nonsense. No tellers. Stay far away ## Most praised reviews (10 highest-rated) ### 5/5 — Great Credit Union *2026-08-04, version 1.0.170* 21 st Century technology and excellence in service ❤️ ### 5/5 — Muy profesionales *2026-07-16, version 1.0.170* Trato cordial y rápido ### 5/5 — Gte mobile *2026-07-16, version 1.0.170* Best bank app AAA+++ ### 5/5 — María *2026-07-09, version 1.0.169* Esta aplicación es la mejor ,,,, ### 5/5 — Good *2026-07-02, version 1.0.169* Good ### 5/5 — Tu *2026-06-18, version 1.0.169* A great place to bake. Thank you. ### 5/5 — Amazing App! *2026-05-29, version 1.0.166* Simple and easy functions! Hasn’t failed me yet, I love this Bank! <3 ### 5/5 — Lifelong customer with good experience *2026-05-28, version 1.0.166* I’ve been with GTE financial for over 30 years and I have enjoyed their service and products. Keep it up guys! ### 5/5 — GTE ROCKS *2026-05-26, version 1.0.166* I Love it ### 5/5 — Love GTE Mobile *2026-05-23, version 1.0.165* Been banking with GT for a long time now and they’ve always been great. Highly recommend. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*