# GTE Track — user reviews > 99 indexed App Store user reviews of GTE Track by Global Telemetrics Limited, rated 4.60/5 from 23 ratings. - Source: https://appshunter.io/ios/app/gte-track/id1481997110/reviews - App overview in markdown: https://appshunter.io/ios/app/gte-track/id1481997110.md - Rating breakdown: 5★ 19 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 2 ## What do users think of GTE Track? Overall sentiment: mixed **Pros** - 📍 Accurate real-time vehicle location tracking - 🔋 Battery condition monitoring and alerts - 📱 User-friendly and intuitive app interface - 👥 Excellent responsive customer service and support - 🔔 Proactive notifications for vehicle movement and tampering - 🔒 Peace of mind and security for valuable assets - 📞 Personal phone calls from staff for safety checks - ⚡ Quick issue resolution by support team - 🚗 Works seamlessly across multiple vehicles - 💼 Lifetime subscription options available **Cons** - 🔋 Excessive battery drain on vehicle - 🐛 Frequent app crashes and glitches - 📍 Inaccurate location tracking in some cases - 🔔 Notification sound alerts not working after updates - ⏱️ Slow location updates (24+ hour delays reported) - 📞 Inconsistent customer support responsiveness - 🔐 Immobiliser feature unreliable and stressful to use - 🔄 Issues persist after multiple reported complaints - 🚨 Notification alerts fail 50% of the time - ⚙️ App functionality degraded after updates **Commonly reported bugs** - Notification sounds not triggering after app updates - App crashes on login - Incorrect vehicle registration displayed on first login - Location tracking showing vehicle miles away from actual position - Immobiliser feature page resets before code entry - Battery monitor not showing solar panel charging after update - Geofence postcode validation failing - Delayed or missing notifications for vehicle movement - App freezing and becoming unresponsive - Tracker units failing to report status consistently **Most requested features** - Customizable notification alert sounds - Ability to change vehicle registration in app - Driver management and editing functionality - Speed recording toggle option - Journey history deletion feature in app - Automatic mileage tracking updates - Geofence time-based notifications - Postcode-based location search - More detailed telemetry and vehicle data - Better immobiliser integration and reliability ## Newest reviews (10 of 99) ### 4/5 — Love *2026-01-24, version 1.31* Love the app but only thing is the tracker is pulling my vehicle battery down other than that no complaints. ### 4/5 — Battery *2025-11-12, version 1.30* It’s a great tracker but it does drain the battery need charging a lot ### 5/5 — AS *2025-09-29, version 1.29* Excellent service ### 1/5 — Not working *2025-08-31, version 1.29* Yet again the tracker is not working. It places my motorhome miles away from its actual location. The ignition alert doesn’t work. No notifications. This is the third time this has happened and Global do not monitor whether the tracker is working or not. I pay a fair amount of money for a service that isn’t working properly. ### 5/5 — Great customer service *2025-08-20, version 1.29* This has been tracking my Jag for 4 years now. Once the signal dropped out, so I contacted, spoke to a real human being and it was fixed immediately. Great customer service. ### 5/5 — Simply brilliant *2025-07-15, version 1.29* I’m really impressed by the GTE track app that connects to my tracker. It’s really straightforward to use gives up to date stats. I feel in control of where my vehicles are and I have control over the vehicle if there in for service Many great features Totally recommended ### 5/5 — CCTV cameras *2025-07-12, version 1.29* Well happy!!with the service provided. ### 1/5 — No good *2025-07-09, version 1.29* Can’t even get it to register on app big mistake choosing this ### 4/5 — Tracker *2025-05-21, version 1.29* It seems fine was better during the first year for some reason seemed to do more stuff now bery basic i dont get any notifications when battery is running low now when which is not very good at all as this is the most important bit for it to work ### 5/5 — So far so good *2025-05-17, version 1.29* So far a positive experience with this, previously had a scorpion tracker fitted to my vehicle but had constant problems since having it fitted so the retailer offered to change it to this one, what a difference. No longer feel I wasted my money ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible update! *2026-05-16, version 2.1* New update is horrible. The app is now difficult to navigate, journeys are incomplete or not showing in the correct order, and live tracking is no longer up to date. What used to be a reliable tracking app has become frustrating to use after the latest update. ### 1/5 — Not working again *2026-04-23, version 1.32* Not working again. Useless ### 1/5 — Un-drivable vehicle *2026-04-16, version 1.32* I have driver ID tracker system installed & it’s not fit for purpose, vehicle will not start despite having the ID present. Global engineer has attended & attempted to rectify but the issues persist and I find myself regularly stuck and unable to start the vehicle. Globals response has been good however. ### 1/5 — App *2026-01-11, version 1.31* Download app and another vehicle reg was shown not mine! Can’t find out to change vehicle, can’t contact GTE! Rather a bad app. ### 1/5 — Review *2025-12-19, version 1.31* Very poor ### 1/5 — Hopeless For Immobiliser *2025-12-10, version 1.31* This app is fine for tracking but if you have an immobiliser installed it is so hit and miss as to whether this will work. Most of the time it’s miss. You will ask for it to immobilise or mobilise your vehicle, it sends a code via email and before you can enter it, the page goes back to the immobilisation button page. I really wanted to be able to immobilise my motorhome when we park up and go into town somewhere but I am now so concerned that I won’t be able to mobilise it again that I don’t use it. This needs to be sorted as it makes using it such a stress. ### 1/5 — Update affected Battery monitor *2025-10-22, version 1.30* Since the last update my tracker has only shown battery level dropping. There has been no increase in voltage shown from the fitted solar panel at all even on a bright day. I will now have to visit vehicle in storage to see what is going on. Prior to the update the battery monitor showed increases through the day due to solar input ### 1/5 — Simply unreliable and poor *2025-10-21, version 1.30* Due to insurance we had to have a tracker fitted with the edition of a card for each driver to carry whilst driving which links to the tracker, these have proven unreliable to communicate on many occasions, we have had 3 tracking boxes fitted in 2 years due to failing to report and been faulty. Had many justifications to why and promises that it won’t fail again… fact is the system is very poor, when using the app it is not always accurate on live tracking/ and especially when you view history reports (old technology). The tracking units have issues reporting more often than not. Very disappointed After 2 years they clearly do not have the ability to improve the product I ve lost count how many issues we have had. ### 1/5 — Glitchy *2025-10-12, version 1.30* Been using these trackers for a few years and find them very glitchy, usually fails every time i log in, sent plenty of photos and evidence to alex, all i get is they were doing planned maintenance at the time. ### 1/5 — Awful product and service *2025-10-12, version 1.30* I bought a car with this tracker fitted. Their bumf says to get I. Touch so they can check it works and then reactivate it. They took nearly £300 off me only to call me a day later to tell me the unit wasn’t working! I have since contacted them back offering three possible dates for their tech to fix the tracker, none of which suited them as ‘he was in holiday’!! To be honest after having paid and not received any service for over a month now I am not a happy customer. Save your money and avoid these scammers. I will be going to court if they do t respond to my letters. ## Most praised reviews (10 highest-rated) ### 5/5 — A must have tool *2026-04-10, version 1.32* I really cannot recommend this services highly enough! The peace of mind that this service brings is without measure. The team are prompt when I have forgotten to turn on my card. They call within a minute of my leaving home to check who is driving. The app adds a new level of security which is invaluable. My van is in for a repair at present, through the app, I know when the garage have turned the engine on and off, I can see exactly where they have driven on a test drive, and even the battery health of the van. It is very impressive! The peace of mind that my husband and I have now, knowing if the worst should happen, and the van is stolen, we have back up and a chance of recovering the van. The only thing that I would like to add, would be a notification setting that the van is in for repair. Or when we are on a ferry, we can mark it as such. Thank you to the team for being prompt and patient with their calls. ### 5/5 — Peace of Mind *2026-03-06, version 1.32* Worth every penny so I can have peace of mind ### 5/5 — Brilliant *2026-02-25, version 1.32* I was very impressed when I got a call from you to say that the battery had been disconnected. I explained it was at the Ford dealers . Thanks John Thornton ### 5/5 — So useful! *2026-01-30, version 1.31* This has been amazing in so many ways. So far, it’s kept us in touch with battery condition while our vehicle is in store, reminded us where it’s parked in a town, allowed us to watch its progress when recovered from a breakdown and illicited a call to check its safety when it was moved, engine off, on a low-loader. Wouldn’t be without it! ### 5/5 — Amazing *2026-01-28, version 1.31* Got these trackers on 5 of my cars and only one word describes (see title) I can see exactly where each and every car is I know if they have been started or moved in anyway. Well done brilliant. ### 5/5 — Very reassuring *2025-12-17, version 1.31* Had to have the Moho main battery replaced and I got a quick call to check up on this - brill and thank you ### 5/5 — New Motorhome *2025-12-02, version 1.31* We are just in the process of changing our motorhome. We’ve just had this tracker fitted on the new one and the interface is really easy to use. ### 5/5 — GTE Track *2025-10-16, version 1.30* Absolutely brilliant. Helpful, pleasant staff, easy to use and the app is accurate and very intuitive. Highly recommended! ### 5/5 — Customer Service *2025-10-04, version 1.29* Excellent customer service ### 5/5 — Secure and user friendly *2025-10-02, version 1.29* Since purchase the GTE track I have found service to be excellent and staff really professional.,would definitely recommend +++++ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*