# GTN Assistants — 外国人専門の生活総合サポートアプリ

> Comprehensive life and medical support app for foreigners in Japan. (iPhone/iPad app by GTN.)

- Source: https://appshunter.io/ios/app/gtn-assistants/id1498176730 (this page in markdown: same URL + `.md`)
- Developer: [GTN](https://appshunter.io/developer/943709935)
- Category: Social Networking, Lifestyle
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 3 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 60 MB
- Languages: Korean, Vietnamese, American English, Japanese, Chinese (Simplified, China), Chinese (Traditional, Taiwan), European Portuguese
- Released: 2020-05-13
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gtn-assistants/id1498176730/reviews.md

## What is GTN Assistants?

■ What Is the GTN Assistants App?
GTN Assistants is a support platform designed for foreign nationals living in Japan,
offered as a welfare benefit and built around daily life and medical support.

For those living in Japan through companies, universities, or research institutions,
the app provides comprehensive support for common concerns and challenges in everyday life in Japan—
through AI chat, live support, and medical support services.

■ Support Options Tailored to Every Situation
This official support app can be used in a variety of ways,
from before arriving in Japan and right after arrival to settling into daily life.

1. Quick questions or minor concerns
　→ Get instant answers and resolve issues on your own with AI chat
2. Daily life concerns
　→ Get reliable help with live support (available by phone or chat)
3. Medical inquiries
　→ Access phone consultations with a single tap
4. Stay informed during emergencies
　→ Get the latest disaster updates, including earthquakes, weather alerts, typhoons, and heat advisories


■ A Support System You Can Trust
- Over 200,000 consultations handled each year
- Support available up to 24/7, 365 days a year
- Friendly daily life support in up to 25 languages
- 97% issue resolution rate through high-quality live support


■  “An App You Can Truly Rely On When You Need Help”
Since our establishment in July 2006,
we’ve built this trusted service by drawing on years of experience and proven expertise.
Global Trust Networks Co., Ltd. (GTN)

## Key features

- AI chat for quick answers
- Live support via phone or chat
- Medical consultations
- Emergency disaster updates
- Multilingual support
- 24/7 availability

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/gtn-assistants/id1498176730/reviews.md

### 5/5 — 提供了很大的帮助

*2026-03-01, version 7.2.0*

刚来日本日语不是很好 翻译服务很好

### 1/5 — Waste of money

*2025-04-21, version 7.0.1*

Not helpful at all, the support centre don’t give you advice, they just said they don’t know

### 1/5 — 店員の態度

*2023-02-10, version 4.3.0*

御社のサービスとかとてもいいけど店員の態度は本当に悪いです！客にそんな態度したらいいんですか？
なおしてほしいまじでムカつく！もう2度と利用しない

## Frequently asked questions about GTN Assistants

### What is GTN Assistants?

GTN Assistants is a support platform designed for foreign nationals living in Japan. It offers comprehensive support for daily life and medical concerns, including AI chat, live support, and medical consultations.

### Who is GTN Assistants for?

This app is specifically designed for foreign nationals living in Japan, particularly those who are in the country through companies, universities, or research institutions.

### What kind of support does GTN Assistants offer?

GTN Assistants provides support for quick questions via AI chat, daily life concerns through live support (phone or chat), medical inquiries with phone consultations, and updates during emergencies like earthquakes and typhoons.

### How many languages does GTN Assistants support?

GTN Assistants offers friendly daily life support in up to 25 languages, making it accessible to a wide range of foreign residents.

### Is GTN Assistants available 24/7?

Yes, GTN Assistants provides support up to 24/7, 365 days a year, ensuring users can get help whenever they need it.

### What is the issue resolution rate for GTN Assistants?

GTN Assistants boasts a 97% issue resolution rate through its high-quality live support services.

### What is the age rating for GTN Assistants?

GTN Assistants has an age rating of 17+, indicating it is intended for mature users.

### Does GTN Assistants have ads?

No, GTN Assistants does not contain advertisements.

## Version history (last 5 releases)

### 7.2.2 — 2026-03-17

・Improved performance and fixed bugs.

### 7.2.1 — 2026-03-11

・Improved performance and fixed bugs.

### 7.2.0 — 2026-01-19

・Service name changed to GTN Assistants..
・AI chat has been renewed.

### 7.1.2 — 2026-01-14

・Improved performance and fixed bugs.

### 7.1.1 — 2025-11-06

・Improved performance and fixed bugs.

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## More apps by GTN

- [GTN Mobile App](https://appshunter.io/ios/app/gtn-mobile-app/id1581913270)
- [Best Estate](https://appshunter.io/ios/app/best-estate/id6738404983)
- [GTN Living](https://appshunter.io/ios/app/gtn-living/id6755165589)
- [i.i.imabari from abroad](https://appshunter.io/ios/app/iiimabari-from-abroad/id6758605836)

All apps by GTN: https://appshunter.io/developer/943709935

## Related topics

[gtn assistants](https://appshunter.io/ios/topics/gtn-assistants) · [gtn](https://appshunter.io/ios/topics/gtn) · [gtn mobile app](https://appshunter.io/ios/topics/gtn-mobile-app)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*