# Guard Viewer — user reviews > 175 indexed App Store user reviews of Guard Viewer by KeyLife International Technology Limited, rated 2.79/5 from 220 ratings. - Source: https://appshunter.io/ios/app/guard-viewer/id1026746566/reviews - App overview in markdown: https://appshunter.io/ios/app/guard-viewer/id1026746566.md - Rating breakdown: 5★ 66 · 4★ 22 · 3★ 13 · 2★ 26 · 1★ 89 ## What do users think of Guard Viewer? Overall sentiment: negative **Pros** - 👍 Works flawlessly - 🚀 Fast and responsive - 💡 Excellent camera control features - 🔒 Secure remote access **Cons** - 🐛 Frequent crashes and disconnections - ⚠️ Unreliable live streaming and playback - 🔌 Compatibility issues with recent iOS updates - 🤯 Confusing user interface **Commonly reported bugs** - Login issues after recent update - Inability to delete user accounts - Time sync problems between app and NVR - Inconsistent camera detection **Most requested features** - Add support for Apple TV - Improve notification system - Introduce bulk management of cameras - Provide more customization options ## Newest reviews (14 of 175) ### 2/5 — Kötü *2026-04-05, version 2.60.100* Geçmiş zamanı göstermiyor ### 3/5 — 突然不能連線 *2026-03-04, version 2.60.100* 連不到監視器 ### 2/5 — 更新完後超級無敵耗電！ *2025-10-13, version 2.60.100* 更新完之後超好電，也沒見改善了什麼… ### 3/5 — Notifications not working with iOS 26 *2025-10-04, version 2.60.100* Since updating from iOS 18 to iOS 26 I don't receive notifications anymore. ### 1/5 — Камеры не открываются *2025-09-20, version 2.60.100* После очередного обновления камеры опять перестали подключаться. Мало того что нет возможности смотреть камеры с компа подключенные по p2p, так теперь и с телефона опять не работает ### 1/5 — Remote Playback Broken *2025-09-15, version 2.60.90* Live View and Playback is still sometimes glitchy. When app opens, sometimes the live view shows video that’s not current, for example daytime view when it’s night, so it’s showing what the app last was displaying to the user for that camera. This happens with multiple cameras in the multicam view layout. You have to open one of the cameras for the app to update the view. Basically, the app sometimes does not load up the feed but shows a cached local view for some reason. Also, Playback is still glitched where even on local LAN, you scrub the video to get to a point on the time scale and the video doesn’t go there, you have to wait. It’s only gotten worse the more updates that come out from the developer. Last update to the app has made it impossible to view playback video remotely on the WAN. Why the developers insists on braking the app with every update is beyond me! Very poor codec and CPU utilization for video both on local WiFi and remote WAN because they refuse to utilize proper hardware acceleration under current dev tools. ### 1/5 — Worst app *2025-09-12, version 2.60.90* It never works for me! So disappointing coz my child’s daycare uses this one and I’m never able to watch! 0 stars. I will even give a negative star if that was an option. ### 1/5 — 通知が来ない *2025-08-17, version 2.60.60* アップデートしてからiPhoneへ通知が来なくなりました。 大変困っております。 ### 1/5 — Return any product using this *2025-07-13, version 2.60.60* Does not function properly ### 1/5 — 人体検知について *2025-06-24, version 2.60.60* アップデート後から？iPhoneに通知が来なくなった。 ### 3/5 — iOS 更新後一直無法連線 *2025-06-09, version 2.60.20* iOS 更新後無法連線，麻煩再做修正無法連線很困擾。 ### 4/5 — Закрывается приложение *2025-05-31, version 2.60.20* Закрывается при включении функции 2-way Audio ### 1/5 — Ptz controls *2025-05-27, version 2.60.20* The ptz controls are too close to edge would be better to have ptz controls off the picture and just arrows at bottom ### 1/5 — Very Buggy *2025-05-25, version 2.60.20* Previously the app was somewhat working. It would frequently disconnect then reconnect especially during playback when looking at multiple views. Now, for the past two day the app has been completely disconnected & useless. If you’re wanting to use the app for security purposes you won’t feel secure because at this time the app is unreliable so look elsewhere. ## Most critical reviews (10 lowest-rated) ### 1/5 — Review *2026-08-03, version 2.60.100* This app is awful it literally never works except when you first add your device then you have to keep deleting and readding it what the heck ### 1/5 — The worst DVR in the market *2026-05-26, version 2.60.100* I had many DVRS in the past for my business. I normally buy them from Costco but this one I bought online (probably Amazon). It is the worst DVR ever, every week it has some connection issues, it shows that it was disconnected (even though we never disconnected it). We have high speed internet for our business and the internet works exceptionally well because we need that for our pos and for our guests. We have to manual shut it off every now and then and then it would work which we never experienced before with other DVRS. ### 1/5 — Is this a hobby project? *2026-05-13, version 2.60.100* Unpolished. I’m being nice. ### 1/5 — No Update in 6+ months *2026-04-09, version 2.60.100* The app notifications stopped working with the “Glass” iOS update despite all notification settings turned on in the app and in my phone settings. Really disappointed that I no longer get alerts sent to my phone. ### 1/5 — 何これ *2026-03-25, version 2.60.100* 見れない ### 1/5 — Inconsistent *2026-03-09, version 2.60.100* Sometimes it works mostly it doesn’t. Playback is iffy. If you’re lucky. ### 1/5 — NO LONGER WORKS *2026-03-07, version 2.60.100* This app worked for many months. Recently it stopped working and does not recognize my password which is absolutely correct. It does not recognize my email or my phone number. No way to fix it. And customer service will not respond. ### 1/5 — ضعيف جدا *2026-02-11, version 2.60.100* لا يعمل الا داخل البيت خارج البيت لا يعمل ### 1/5 — Bad *2026-02-04, version 2.60.100* Horrible. So hard to actually find something when searching history. Breaks down a lot. ### 1/5 — Bugs fixation to be done *2025-11-11, version 2.60.100* After installing in my IPhone, after 15 minutes complete battery drained and too much heat dissipated. I immediately uninstalled the app. Later my iPhone working properly. So, request developers to look into this and update me urgently. ## Most praised reviews (10 highest-rated) ### 5/5 — Works fine *2026-07-21, version 2.60.100* App works great can do everything inside of the app that needs to be done Can add loads of different systems so most bad reviews are probs from people buying cheap systems and not knowing how to set up properly Got a proper installer to do mine and everything’s 100% ### 5/5 — Please support apple tv *2025-10-09, version 2.60.100* Please support Apple TV ### 5/5 — Memnuniyet *2025-09-27, version 2.60.100* Çok memnunuz gayet iyi çalışıyor donma vs yaşamadık sadece ses kısmını aktifleştiremedim yardımcı olursanız sevinirim ### 5/5 — Works great *2025-09-21, version 2.60.100* I’ve used multiple CCTV apps in the past and they’ve all had annoying issues like pop up ads or cutting off a podcast I was listening to when I opened it but this one does none of that. Great job and please don’t change a thing. I’m very fickle and can make stars disappear before your very eyes. ### 5/5 — Works well! *2025-08-27, version 2.60.60* App works well, only thing I would like is a select all in the alarm notification section so I don’t have to spend ages selecting each notification to be able to delete them. ### 5/5 — Хорошее приложение *2025-08-21, version 2.60.60* Использую это приложение для работы с регистраторами. Очень доволен. Работает хорошо. Единственное что хотелось бы видеть в приложении это доступ к настройкам камер и регистраторам, надеюсь скоро добавят эту функцию. ### 5/5 — Cameras & app *2025-03-08, version 2.59.6* The app works great . It loads fast , and in high quiality im very pleased with these cameras an the way the app works as well . ### 5/5 — Notifications *2025-02-04, version 2.59.5* Hi, The new update is not letting notifications come through on the phone. They are on the App but nothing shows up on the phone. I have it on an IPHONE. ### 5/5 — Perfect *2024-11-30, version 2.59.1* App works perfectly for me. I have several cameras in two different cities, and I’m able to control them on the same app. So far, I have been using it for more than a year and not having any issues with the app. Playback is working well, and live video too. ### 5/5 — Работает *2024-11-30, version 2.59.1* Все супер, все работает 👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*