# Guardian by Elexa (New) — Smart water damage prevention > Smart water leak detection and automatic shut-off system. (iPhone/iPad app by Elexa Consumer Products Inc..) - Source: https://appshunter.io/ios/app/guardian-by-elexa-new/id1474684725 (this page in markdown: same URL + `.md`) - Developer: [Elexa Consumer Products Inc.](https://appshunter.io/developer/1119236956) - Category: Utilities, Lifestyle - Price: Free - Rating: 1.60/5 from 14 App Store ratings · 41 written reviews indexed - Age rating: 4+ - Requires: iOS 16.1 · 17 MB - Languages: American English - Released: 2020-06-22 - Data updated: 2026-06-10 - Monetization: paid - User reviews in markdown: https://appshunter.io/ios/app/guardian-by-elexa-new/id1474684725/reviews.md ## What is Guardian by Elexa (New)? Guardian by Elexa is a standalone leak and flood detection/prevention system that installs with no tools or plumber needed. Guardian consisting of two pieces of hardware–the Valve Controller and the Leak Detector. The Valve Controller installs on top of your existing water main valve and can be used with any quarter-turn ball valve with a pipe diameter of ½” to 1-¼”. Each Leak Detector is battery powered and communicates wirelessly with the Valve Controller on a local 915 MHz RF network with a maximum range of 1000 ft. They can be placed near plumbing fixtures and appliances to monitor for water leaks. The moment water is detected by any of your devices, the Valve Controller will shut off your water main and you are notified immediately! App Features Include: • Setup and control multiple Valve Controllers and Leak Detectors • Organize your devices • Event history • Mobile notifications Valve Controller Features Include: • Simple DIY installation without tools or plumber • Support for 50+ connected sensors • No motor calibration needed • Optional battery backup • Leak detection w/ optional remote probe Leak Detector Features Include: • Water detection • Temperature reporting • Movement/tamper detection • Optional remote probe • Over 1000 ft. of wireless range --- Are you still using the old "Guardian by Elexa" app? Consider migrating your system! Visit this help article to learn more: https://getguardian.zendesk.com/hc/en-us/articles/360045265154 ## Key features - Automatic water shut-off - Wireless leak detection - Mobile notifications - DIY installation - Temperature reporting - Event history ## Recent user reviews (10 of 41) All indexed reviews: https://appshunter.io/ios/app/guardian-by-elexa-new/id1474684725/reviews.md ### 1/5 — Out of business? *2024-11-07* I think they are out of business. My cloud connection to them is down and has been for awhile and support links on their app to zen desk are broken as well as other support links on their website. This app and its equipment are useless now. ### 1/5 — Bad app *2023-12-21* The hardwares are goo its the apps that is useless and it makes the product unuseable. ### 1/5 — Garbage *2023-10-30, version 4.5.2* The software doesn’t connect to the valve controller and the unhelpful helpdesk says I can’t get their support because I bought the product through Amazon. Really!? Seriously!? Garbage! ### 1/5 — Can’t get past the user agreement screen! *2023-05-08, version 4.3.0* On my iPhone after entering my username and password the user agreement screen doesn’t accept me clicking on “I agree”. I have scrolled all the way to the bottom but I will not advance past this. This makes my valve controller worthless! Fix it. ### 1/5 — Awful software *2023-02-23, version 4.1.0* Hardware and concept are great but software and app are terrible. Tech support is non-existent. It has been like this for years. ### 1/5 — Terrible *2022-12-25, version 4.0.1* If you have the old app do not upgrade. I did and my system is useless now. Software is garbage. ### 1/5 — Complete garbage *2022-12-19, version 4.0.1* Sort of worked for the first couple months. Now it will not operate, connect, can’t upgrade, support is non existent, app just spins the circle thing for ever. It is like hiring a 2 year old to protect your home. ### 1/5 — New app, same terrible experience *2022-10-10* The actual valve control and sensors are great, much better than Phyn. The only problem is the app was ok, but than they released a new in-house software and it was terrible. Impossible to reconnect devices, and trying to get support is even worse. After 2 years I finally gave up and returned the whole kit to Costco for a full refund. ### 1/5 — Barely Works *2022-08-21, version 3.2.2* Does turn off valve when remote sensor activated. ### 1/5 — Bricked my system *2022-07-16, version 3.2.1* My system simply does not work with this new app. ## Frequently asked questions about Guardian by Elexa (New) ### What does the Guardian by Elexa app do? The app allows you to set up and control multiple Valve Controllers and Leak Detectors for a comprehensive water damage prevention system. It helps you organize your devices, view event history, and receive immediate mobile notifications when a leak is detected. ### What are the key features of the Guardian system? The system features a Valve Controller that installs easily on your water main and wireless Leak Detectors that monitor for water. When a leak is detected, the Valve Controller automatically shuts off your water, and you are notified via the app. Features include temperature reporting, tamper detection, and a long wireless range. ### How much does the Guardian by Elexa system cost? The provided information indicates that the app itself is a paid product, suggesting the hardware components are also purchased. There are no mentions of subscriptions or in-app purchases for additional features. ### What are the compatibility requirements for the Guardian system? The Valve Controller is compatible with any quarter-turn ball valve with a pipe diameter of ½” to 1-¼”. The Leak Detectors communicate wirelessly with the Valve Controller on a local 915 MHz RF network with a range of up to 1000 ft. The app is designed for mobile use to control these devices. ### What are common use cases for the Guardian system? This system is ideal for preventing damage from burst pipes, appliance leaks (like washing machines or dishwashers), and general water seepage. It's particularly useful for homeowners who are away from their property for extended periods or for those living in areas prone to freezing temperatures. ## Version history (last 5 releases) ### 4.5.2 — 2023-10-18 Receive notification of completed firmware upgrade prior to provisioning. ### 4.5.0 — 2023-09-28 Minimum firmware version required to complete provisioning of GVC1 set to v27.0.0. ### 4.4.2 — 2023-05-18 - More improvements to "Add Valve Controller" process ### 4.3.0 — 2023-04-29 - Improved GVC1 communication reliability - Tweaked "Add Valve Controller" flow - VC can now be added via PIN or QR code scan - Adjust GVC1 motor torque in "Device Settings" - Better error messaging - Added data to "Device Information" for GVC1 - Fixed settings screen scroll issue - Various UI fixes and enhancements - Cleaned up spelling, grammar - Fixed "Location Settings" saving ### 4.1.0 — 2023-01-07 - Updates to the provisioning process ## Apps similar to Guardian by Elexa (New) | App | Rating | Price | Category | | --- | --- | --- | --- | | [Rain Bird Resources](https://appshunter.io/ios/app/rain-bird-resources/id1535546464) | 4.1 (19) | Free | Utilities | | [TailWind Smart](https://appshunter.io/ios/app/tailwind-smart/id1255530678) | 3.5 (77) | Free | Utilities | | [Arka Innovation](https://appshunter.io/ios/app/arka-innovation/id6444223447) | — | Free | Utilities | | [RYOBI™ Riding Mower](https://appshunter.io/ios/app/ryobi-riding-mower/id1626176501) | 3.8 (4) | Free | Utilities | | [Roost 360](https://appshunter.io/ios/app/roost-360/id1471178253) | 3.3 (9) | Free | Utilities | | [LTE Cell Info: Network Status](https://appshunter.io/ios/app/lte-cell-info-network-status/id1103658629) | 2.0 (152) | $0.99 | Utilities | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*