# Guardian CU Mobile — user reviews

> 33 indexed App Store user reviews of Guardian CU Mobile by Guardian CU, rated 4.80/5 from 3,114 ratings.

- Source: https://appshunter.io/ios/app/guardian-cu-mobile/id426701387/reviews
- App overview in markdown: https://appshunter.io/ios/app/guardian-cu-mobile/id426701387.md
- Rating breakdown: 5★ 2,661 · 4★ 363 · 3★ 68 · 2★ 11 · 1★ 11

## What do users think of Guardian CU Mobile?

Overall sentiment: neutral

**Pros**

- 🤑 Great services
- 👍 Easy online banking
- 🚀 Convenient mobile app
- 🔒 Secure banking
- 💕 Satisfied long-term members

**Cons**

- 🐛 Frequent login issues
- 🐛 Unreliable check deposit
- 🔍 Lack of account management features
- 🔄 Slow transfers after updates

**Commonly reported bugs**

- Crashing after app updates
- Disappearing check deposit images
- Inability to view balances

**Most requested features**

- Multiple account login support
- Improved transaction history visibility
- Faster transfer speeds

## Newest reviews (10 of 33)

### 3/5 — Update***

*2022-04-03, version 3020.1.2*

Hi, 

After Guardians update transfers have gotten a lot slower. Please advise. People at times need fast transfers. 

Thanks

### 3/5 — Check deposit doesn’t work

*2021-07-08, version 3018.0.0*

When I deposit a check through the app the image I took of the check disappears and so the deposit is not accepted.

### 5/5 — Thumbs Up

*2019-09-07, version 3009.3*

Great upgrade. Easier login than the old app. Praise Jesus. Thank you GCU folks

### 5/5 — Finally feel empowered to handle my finances quickly and clearly

*2019-07-15, version 3000.9.1*

This helps tremendously

### 5/5 — Great app updates!

*2019-07-09, version 3000.9.1*

Appreciate the app upgrades from the previous version, Touch ID log in is a huge addition.

### 2/5 — Old App was better, can’t manage multiple accounts.

*2019-06-18, version 3000.9.1*

The old application allowed me to have multiple accounts which I could access via a pin.  With the new app I have to change the login and provide the password every time I want to view a different account. This made it much less useful.  I’ll honestly probably just close one of the accounts and move it over to another bank so I can at least manage them without constantly having to switch login information. Very disappointing. But heh it looks prettier then the old app.

### 5/5 — Stopped working with this update

*2016-03-31, version 2.2480*

I can't see balances anymore. I love my credit union but I am hoping they get this fixed soon. It's frustrating

### 3/5 — Log in

*2014-10-21, version 2.2357*

There was an update yesterday and now I can no longer log into my accounts with my saved info!

### 4/5 — Nice App

*2014-10-07, version 2.0*

Great app but issues with force closing since new IOS8 update

### 3/5 — Nice app, needs improvement

*2013-03-06, version 1.00*

This a nice little app. You can see all your accounts, and transfer money between them. However, I have noticed that you cannot see direct deposits (made from payroll) until the day after they have been made. This really annoys me.

## Most critical reviews (10 lowest-rated)

### 1/5 — aweful app

*2024-11-12, version 4014.0.0*

Locked out every
Month sick of it

### 1/5 — App Is Stupid

*2019-08-29, version 3009.3*

Asks for verification code.  You go to get it in your email on an iPhone and then it locks you out because you left the app.

### 1/5 — Horrible app

*2019-04-12, version 2.2485*

I wish you would look at Royal Credit Unions app. It is awesome. This app holds every check for review and has a terrible lay out.

### 1/5 — Terrible app by terrible bank

*2017-05-16, version 2.2485*

Terrible app by terrible bank.

### 1/5 — The old app was better.

*2016-03-24, version 2.2480*

This new version Is terrible! I loge in to check balances cant see that information anymore. I tried logging in to checking it takes me to the full website. Loss of functionality, cumbersome, not worth the headache it caused with all of the "loading" screens. DELETED IT!

### 1/5 — Newest update crashes every time

*2014-10-22, version 2.2357*

I cannot access my account at all. Every time I enter my PIN it just loops back to enter it again. Stop trying to "improve" something that was working perfectly fine!

### 1/5 — Only works on wifi

*2013-09-12, version 2.0*

Only works when I'm connected to wifi doesn't work on cellular data!

### 2/5 — Since app update!

*2022-10-24, version 4002.1.2*

I am no longer able to view all transactions after the recent app update. 

I now have to use my internet browser and go to the guardian website.  

Which kind of defeats purpose of the app.  

Fix this and I’ll rate 5 stars.

### 2/5 — Where is sign up button at ?

*2019-12-13, version 3010.2*

Everything Is Good I Just Don’t See A Sign Up Button

### 2/5 — Can improve

*2019-10-17, version 3010.2*

The app is okay but I still like the old one better. The old app allowed multiple separate account log ins to be saved. The new app only allows one account log on to be saved. With handling business and personal accounts this gets annoying to have to log in and out every time and enter the account data and passwords.

## Most praised reviews (10 highest-rated)

### 5/5 — helpful

*2026-08-04, version 4022.0.0*

most representatives are helpful when coming in or stopping in for assistance.

### 5/5 — 20 year member

*2025-10-18, version 4018.1.1*

I’ve been a devoted member for over two decades not once have I had any type of problems with customer service nor any type of issues with banking. I am absolutely 100% satisfied with the service that I have received and have also passed down to my children to receive the same type of benefits and satisfaction.

### 5/5 — Review

*2021-11-01, version 3020.1.2*

I’m very pleased with Guardian Credit Union. I just sent my grandson to your credit union for a car loan. You’ve also given his sister a loan without a hardship for these young people. Thank You Again. 
Mrs Hill

### 5/5 — It’s ok

*2021-08-13, version 3019.0.0*

Could use a few more options.

### 5/5 — Guardian is the best

*2021-07-21, version 3018.0.0*

The bees knees

### 5/5 — Great credit union with great services

*2020-08-10, version 3012.4.0*

Love your Credit Union

### 5/5 — Great experience

*2020-04-19, version 3012.4.0*

My first experience with on-line banking has been wondering and so easy. Love being able to use mobile deposit.

### 5/5 — Credit Union Member

*2019-11-11, version 3010.2*

Been a member for over a decade. Over the years of maturing I am beyond satisfied with this Banking Credit Union. Although I live entirely out of region of nearest location, the whole establishment has held me in upmost security.

### 5/5 — Online banking made easy

*2019-10-14, version 3010.2*

The app is awesome. Easily deposit checks without leaving your home. Check balance anytime. And pay bills right from the app. Love it

### 5/5 — App

*2019-10-02, version 3010.2*

I love this app and being able to deposit checks from it👏🏾

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
