# Guard.Me

> Mobile app for accessing health insurance benefits, managing claims, and finding providers. (iPhone/iPad app by guard.me Travel Health Insurance.)

- Source: https://appshunter.io/ios/app/guardme/id6473736827 (this page in markdown: same URL + `.md`)
- Developer: [guard.me Travel Health Insurance](https://appshunter.io/developer/908825374)
- Category: Finance
- Price: Free
- Age rating: 4+
- Requires: iOS 15.6 · 52 MB
- Languages: American English
- Released: 2024-08-31
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/guardme/id6473736827/reviews.md

## What is Guard.Me?

GuardMe Mobile App is the application you need to access your health insurance benefits. 
Use the app to log into your GuardMe account, recover your password, download your Healthcare Access Card, submit claims, and more.
Keep your information protected with secure sign-in options with Face ID and biometrics.
The app also provides coverage details, showing your current policies and processed claims, and helps you find nearby clinics and medical providers using your current location or any address in Canada. With the drug search feature, you can verify if specific drugs are covered by your policy. Manage your user profile by viewing and updating your information. 
Contact GuardMe Customer Care for support: 
Live chat at www.guard.me
E-mail customercare@guard.me
Phone 1-888-756-8428 - Toll-Free in North America 
Phone 1-905-752-6200 - For General Inquiries 
Phone 1-905-752-6230 – Call Collect

## Key features

- Access health insurance benefits
- Submit and manage claims
- Download Healthcare Access Card
- Find nearby clinics and providers
- Verify drug coverage
- Manage user profile
- Secure biometric sign-in

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/guardme/id6473736827/reviews.md

### 1/5 — 2 years of awfulness

*2026-05-10*

No browser works for the claims and the app keeps crashing in the final step. I was forced to used this for college, hate it, can’t wait to get my public health card

### 2/5 — Stuck On Password page

*2024-11-30*

Clicking continue on password page doesn’t do anything!

**Developer response:** Dear whileTrue1,

We’re sorry to hear about the issues you’re experiencing with logging in. Your feedback is invaluable, and we’d like to help resolve this as quickly as possible.

Please reach out to our support team so we can assist you directly:
•	Live Chat: www.guard.me
•	Email: customercare@guard.me
•	Phone: 1-888-756-8428 or 905-752-6200

Thank you for bringing this to our attention—we’re here to help!

Kind regards,
GuardMe International Insurance

### 5/5 — So easy to submit a claim

*2024-10-24*

Thanks for the good app!

**Developer response:** Dear Tsai chun,

Thank you for your kind words! We’re thrilled to hear that you found the app easy to use and that submitting a claim was a seamless experience. Feedback like yours inspires us to keep improving and ensuring that our tools meet your needs.

If there’s anything we can do to make your experience even better, don’t hesitate to let us know!

Best regards,
GuardMe International Insurance

### 1/5 — Unable to login in

*2024-10-21*

It recognised my email but everytime I put my password, the app glitches and I’m unable to login

**Developer response:** Dear ronan_182,
We’re sorry to hear about the issues you’re experiencing with logging in. Your feedback is invaluable, and we’d like to help resolve this as quickly as possible.

Please reach out to our support team so we can assist you directly:
•	Live Chat: www.guard.me
•	Email: customercare@guard.me
•	Phone: 1-888-756-8428 or 905-752-6200

Thank you for bringing this to our attention—we’re here to help!

Kind regards,
GuardMe International Insurance

### 2/5 — Can’t even login

*2024-10-04*

2FA arrives via email about 30minutes later. There’s no other option for authentication. App not optimized for iOS. Website lags too.

**Developer response:** Dear Customer 80,
Thank you for your feedback. We're sorry to hear that you're experiencing difficulties with your login. At GuardMe, we prioritize a smooth user experience, and our customer support team is ready to help you with any login issues or provide alternative solutions.

•	Live Chat: www.guard.me
•	Email: customercare@guard.me
•	Phone: 1-888-756-8428 or 905-752-6200

We appreciate your patience and hope to resolve this for you soon.

Sincerely,
GuardMe International Insurance

### 5/5 — Super easy to use

*2024-09-04*

This is going to make submission of claims and having my HAC available at a moment’s notice.

**Developer response:** Dear Luluismylife,
We’re so glad to hear that the app has made claim submissions and accessing your HAC easier! Your positive feedback means a lot to us and encourages our team to continue creating tools that simplify your experience.

We'd love to hear from you if you have any suggestions or ideas for additional features!

Warm regards,
GuardMe International Insurance

## Frequently asked questions about Guard.Me

### What can I do with Guard.Me?

Guard.Me allows you to access your health insurance benefits, download your Healthcare Access Card, submit claims, view coverage details, find nearby clinics, and verify drug coverage. You can also manage your user profile and use secure sign-in options.

### Is Guard.Me free to use?

Yes, Guard.Me is available for free download and use. There are no charges associated with accessing its core features for managing your health insurance benefits.

### How secure is Guard.Me?

Guard.Me prioritizes user data protection with secure sign-in options, including Face ID and biometrics. This ensures that your personal health insurance information remains protected.

### Can I find medical providers with Guard.Me?

Yes, Guard.Me features a tool to help you find nearby clinics and medical providers. You can search using your current location or any specified address in Canada.

### Does Guard.Me help with drug coverage?

Yes, Guard.Me includes a drug search feature. This allows you to verify if specific drugs are covered by your current health insurance policy before you incur costs.

### What devices does Guard.Me support?

Guard.Me is supported on iPhones and iPods. The app is designed to be accessible on these Apple mobile devices.

### How often is Guard.Me updated?

The latest version of Guard.Me is 2.3.4, released on March 16, 2026. While the last update date is in the future, indicating potential for ongoing development, users can expect regular updates to improve functionality and security.

### What is the user rating for Guard.Me?

Guard.Me has a user rating of 3.9 stars based on 16 ratings. This indicates generally positive user reception, though there is room for improvement based on the available feedback.

## Version history (last 5 releases)

### 2.3.7 — 2026-08-13

Bug fixes and enhancement

### 2.3.6 — 2026-07-23

Bug fixes and enhancement

### 2.3.5 — 2026-07-15

Internal improvements and configuration updates to keep the app running smoothly

### 2.3.4 — 2026-03-16

Minor bug fixes.

### 2.3.3 — 2026-03-03

Minor bug fixes and enhancements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
