# GuardPass by Get Licensed — user reviews > 123 indexed App Store user reviews of GuardPass by Get Licensed by Get Licensed Limited, rated 4.90/5 from 250 ratings. - Source: https://appshunter.io/ios/app/guardpass-by-get-licensed/id1562863073/reviews - App overview in markdown: https://appshunter.io/ios/app/guardpass-by-get-licensed/id1562863073.md - Rating breakdown: 5★ 233 · 4★ 16 · 3★ 1 · 2★ 0 · 1★ 0 ## What do users think of GuardPass by Get Licensed? Overall sentiment: positive **Pros** - 👍 Informative and educational - 🚀 Easy to use and navigate - 💡 Comprehensive course content - 🤝 Knowledgeable and helpful trainers - 📚 Detailed e-learning videos - 🎯 Useful mock tests and quizzes **Cons** - 🐛 App bugs and glitches - 📱 Compatibility issues on mobile devices - 🔍 Difficulty finding job opportunities - 🕰️ Slow video loading times - 📝 Transcription errors in e-learning content **Commonly reported bugs** - Incorrect answers not being accepted in some badges - Shifts feature not working properly - Address search functionality not working - Inability to delete account or stop notifications **Most requested features** - Downloadable course materials - Subtitles or captions for e-learning videos - Ability to bookmark or save progress in e-learning - Improved job search and application features - Expanded course offerings and license types ## Newest reviews (13 of 123) ### 4/5 — GuardPass App Review *2026-04-12, version 7.1.9* The App is quite good for its intended purpose and indeed covers most aspects of the learning and assessment process required. ### 5/5 — Mr Meredith Okeoma *2025-10-27, version 7.0.8* Very Educational and Hands on ### 5/5 — Dan.s *2025-10-05, version 7.0.7* Very good app ### 5/5 — Zoom course *2025-10-03, version 7.0.7* Trainer was brilliant and very knowledgeable Highly recommend this firm to anyone wanting to do there SIA ### 5/5 — Mr Terence Victorin *2025-08-15, version 7.0.5* I have been in the security industry for a number of years now the videos were excellent the teaching from the tutors was very clear to understand and very helpful Thanks Terence ### 4/5 — E learning *2025-08-13, version 7.0.5* Allow paused video section of the e-learning videos to show the exact point where the learning is, to allow for note taking ### 5/5 — E learning *2025-06-28, version 7.0.0* Well explained with clear details to all the key topics. ### 5/5 — Door supervision learning *2025-06-08* Good and precise ### 5/5 — People like Simra make the company great *2025-06-03, version 6.6.2* A great service so far I’m grateful haven’t got the license yet and hopefully I will pass it🫡🤗 ### 5/5 — The best of the best trainers *2025-05-08, version 6.6.2* The trainers are professional,good coaches and instructors.English is not my first language but l understood them clearly.They made me to enjoy the e-learning.I hereby recommend get licensed when booking your course. Samuel B. ### 5/5 — Excited to start My Training with GuardPass! *2025-04-25* I’m preparing for my SIA Door Supervisor Licence through GuardPass, and so far the App has been amazing. It’s very informative and has already helped me understand a lot before even starting the In-person Training. I feel more confident now and ready to learn even more. I’m exciting to begin the Traning and become a skilful and professional Door Supervisor. Highly recommend this to everyone starting their security journey. ### 4/5 — Top up Refresher Course DS *2025-04-10, version 6.6.1* Top Up Refresher Course reminds you of your Duty and Responsibilities. ### 5/5 — Review *2025-03-30, version 6.6.1* Very detailed online lecture…apt! ## Most critical reviews (10 lowest-rated) ### 1/5 — Clearpay as a payment method? *2026-06-13, version 7.2.3* Clearpay as a payment method is much needed ### 1/5 — Terrible customer service *2026-05-22, version 7.2.2* Get licensed ties everything behind a paywall, thats fine but they don’t tell you the courses you need for the licenses till you’re on the course. While on course prepare to be extremely inconvenienced and NO REFUNDS no matter the situation they do not refund ### 1/5 — Avoid like the plague. *2026-01-19, version 7.1.5* Terrible app. ### 1/5 — Watch a YouTube video instead *2025-09-02, version 7.0.5* This app lies, has ads, changes answers and is incorrect. You’d be better off watching videos or reading. Actively harmful to your learning do not download. Also has no jobs. ### 1/5 — Was great *2025-07-03, version 7.0.1* I have been using the app daily , to train and complete all the badges . Since the app update , it hasn’t recognised any passes , and keeps asking me to do them again . Tech support have been slow and the problem is yet to be resolved . ### 1/5 — Lioaqt *2025-06-21, version 6.6.2* Tired of notifications from email and app.even try to delate my account in app but no allowed. ### 1/5 — Doesn’t work properly *2025-05-18* Despite looking very nice and having a lot of information in, this app doesn’t work properly on my iPhone. So it is extremely difficult to select any answer that you have to scroll to as the page just snaps back to the top of screen. The mocks won’t work at all as you can’t see any questions. This is disappointing in a course I have paid a lot of money for, and puts me at a disadvantage. ### 1/5 — Badges answers error *2024-11-17, version 6.5.8* The counter terroism and incident report badges are not achievable as the correct answers are not being accepted 🤷‍♂️ ### 1/5 — App doesn’t work *2024-01-25, version 5.8* The shifts feature of the app simply just doesn’t work. Went through the vetting stage to where it asks you to book an interview and there aren’t any slots at all ### 2/5 — Bring it back *2021-07-16* Hi although this is a great app and I would give it a 5 stars however once you have completed your course and taken the exams the videos are no longer available. So if you have failed in an exam and would like to re watch some of the Unit videos you cannot. Please can you make the videos available again so I can go over watch and take notes. And I don’t know where to find those videos on the internet. Please help thanks. I’m specifically looking for the physical intervention video. Thanks. ## Most praised reviews (10 highest-rated) ### 5/5 — Mr Aryan *2026-08-20, version 7.2.3* I thoroughly enjoyed the course and gained valuable skills and knowledge that I can apply with confidence. The course was informative,engaging and well structured, and I would highly recommend it to others. ### 5/5 — Good job *2026-08-11, version 7.2.3* It was worth it to go through the elearnig and Mock to make this right in the practical ### 5/5 — Everything you need to pass *2026-07-13, version 7.2.3* Here you can purchase license you need. Learn everything you need for the test. Everything you need to know and do is here. Very helpful. ### 5/5 — Fire arms *2026-06-05, version 7.2.3* What’s the procedure in case a firearm is found on an individual ? ### 5/5 — Great App *2026-05-07* Over all a very good application with a good insight in security I have worked in security since I was 21 and I’m now 61 and you can never think you know it all there is lots or room for improvement and learning new skills this application has broadened my knowledge and made me more confident in my role 5 Stars ### 5/5 — Positive *2026-04-04, version 7.1.9* Very good and deep informations. ### 5/5 — Amazing Prep *2026-04-01, version 7.1.9* This is the best prep I have had ever before going on for a course. Thank you guys. ### 5/5 — Mr Francis Faola *2026-02-12, version 7.1.7* Very educative and informative and it would be helpful in our daily routine . Thanks ### 5/5 — Advanced questions *2025-11-19, version 7.1.0* Quality and an advanced questions. ### 5/5 — My learning *2025-11-10* I have actually enjoyed going through this going through this video and taking the test which made me eager to get on and do the course now. So I can change my career finally thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*