# Gubagoo

> Mobile customer chat and lead management application. (iPhone/iPad app by Gubagoo Inc..)

- Source: https://appshunter.io/ios/app/gubagoo/id1534337093 (this page in markdown: same URL + `.md`)
- Developer: [Gubagoo Inc.](https://appshunter.io/developer/1093555447)
- Category: Business, Productivity
- Price: Free
- Rating: 1.70/5 from 62 App Store ratings · 58 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 58 MB
- Languages: American English
- Released: 2021-03-26
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/gubagoo/id1534337093/reviews.md

## What is Gubagoo?

This is our new Gubagoo app, helping to keep you connected with your customers on the go. 
 
This version of the app provides an enhanced chat experience, but does not yet have all of the features of the legacy version. 
 
Just like in GLive, you will be notified of chats, you can monitor conversations in real time, and ResQ those chats - from anywhere!
 
The original version of the app is still available in the app store, and has our full mobile feature set, including Virtual Retailing connectivity, dashboards, and reporting. 
 
Here’s what is currently available in this enhanced app:
 
- View live chats across all channels (except Text+, coming soon)
- Take over (ResQ) live chats
- Send messages to your customers
- Send whisper messages to Gubagoo chat specialists and your staff
- View and send inventory, offers, and contact cards
- View and send your saved responses
- Send files, such as photos, videos, and PDFs
- Enter and view customer details
- Enter lead information and submit the lead to your CRM
- Push notifications

If you need access to any of the following features on your mobile device, you will still need the legacy app:
 
GLive:
- In-app notifications
- Do Not Disturb mode
 
Virtual Retailing Features:
- View deals
 
Dashboard and Reporting Features:
- View history
- View dashboard
- View leads
- View saved responses
- View inventory
- View offers
- View and edit your profile information
- View and edit your notification settings
- Access our help center
 
This app will be continuously updated to include the features from the Legacy app, and will soon replace the original.

## Key features

- View live chats
- Take over live chats
- Send messages to customers
- Send whisper messages
- Send inventory, offers, and contact cards
- Send saved responses
- Send files (photos, videos, PDFs)

## Recent user reviews (10 of 58)

All indexed reviews: https://appshunter.io/ios/app/gubagoo/id1534337093/reviews.md

### 1/5 — Gubapoo

*2026-08-19, version 1.7.7*

Always needs to be updated, why??? Always logging me out, why??? How is this company still in business?!

### 1/5 — Logged out daily

*2026-08-17, version 1.7.7*

I will login… 30 minutes later, somebody messages… Try to respond, but the app logged me out… this happens several times per day… why can I not stay logged in?

### 1/5 — Kicks you out!

*2026-08-03, version 1.7.7*

App keeps crahisng when looking at inventory. And logging me out when trying to use it. Heaven forbid I have a customer reach out and can answer them without having to re-login like 3 times a day.  Previous app was leaps and bounds better than this junk

### 3/5 — Constant bugs

*2026-07-28, version 1.7.7*

Theres constant bugs all the time. They fix them - but for an online chat the AI is okay but if you don’t rescue it chances are it’ll burn 60% of leads but is good at collecting information.

### 1/5 — Actual trash

*2026-07-27, version 1.7.6*

I’m confused how you are even supposed to use this app with this many bugs and issues nonstop. Fix your product, or take it off the app store. 

Salespeople refuse to put this on their phones because it’s so broken.

### 1/5 — Update made the app worse

*2026-07-23*

If you click the tab for customer information… It causes the app to completely crash… this did not happen before the update… also why am I being forced to login multiple times per day? It’s absolutely absurd.

### 5/5 — What’s going on

*2026-07-22, version 1.7.6*

Hi guys, I love using your app, but after years of use, it keeps crashing, logging me out, sometimes after submitting the lead, the chat goes black. Hopefully you guys can resolve these issues please! Thank you :)

### 1/5 — Constantly kicking you off the app

*2026-07-19, version 1.7.5*

Looking to happen to a chat constantly kicking you off the app. This app means major improvement. I don’t even know why we pay for a service that doesn’t work.

### 1/5 — App is not useful

*2026-07-10, version 1.7.4*

Crashes, logs out. Right now it wont even open

### 1/5 — App it’s down

*2026-07-10, version 1.7.4*

What’s going on ? 2 days with the app totally blackout

## Frequently asked questions about Gubagoo

### What does the Gubagoo app do?

This app helps businesses stay connected with their customers on the go by providing an enhanced chat experience. Users can monitor conversations in real-time, respond to customer inquiries, send various types of content, and manage customer and lead information.

### What are the key features of this app?

Key features include viewing live chats across channels, taking over chats, sending messages to customers and staff, sharing inventory, offers, contact cards, saved responses, and files like photos and videos. It also allows for entering customer and lead information, with lead submission to CRM.

### Is this app free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements.

### What features are missing compared to the legacy app?

This enhanced app currently lacks features like in-app notifications, Do Not Disturb mode, viewing deals (Virtual Retailing), and dashboard/reporting features such as viewing history, dashboards, leads, saved responses, inventory, offers, and profile/notification settings management.

### Who is the target audience for this app?

The app is designed for businesses and sales professionals who need to manage customer interactions and leads efficiently while they are away from their desks. It facilitates on-the-go communication and sales support.

## Version history (last 5 releases)

### 1.7.9 — 2026-08-19

Various bug fixes and improvements

### 1.7.7 — 2026-07-28

Various bug fixes and improvements

### 1.7.6 — 2026-07-21

Various bug fixes and improvements

### 1.7.5 — 2026-07-10

Various bug fixes and improvements

### 1.7.4 — 2026-07-09

Various bug fixes and improvements

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## Related topics

[gubagoo](https://appshunter.io/ios/topics/gubagoo)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*