# GUESS Factory — user reviews > 67 indexed App Store user reviews of GUESS Factory by GUESS? INC. - Source: https://appshunter.io/ios/app/guess-factory/id1233460249/reviews - App overview in markdown: https://appshunter.io/ios/app/guess-factory/id1233460249.md ## Newest reviews (19 of 67) ### 2/5 — Only take credit cards *2025-05-09* I love guess but I don’t like how it only take credit cards .. that’s not fair for people who don’t have one even students , teens , etc who wants to go shopping 🙄 we gonna pay you what’s the problem?? ### 2/5 — Bad app *2023-11-12, version 7.7.2* They send the wrong packages to the wrong wrong addresss. ### 2/5 — 🙁🙁 *2022-06-24* It frustrates me that I save the items in the Wishlist and the application does not save any, although I have saved items, the Wishlist is always empty. Purchase points to earn Rewards always take a month to appear. I would like the items we buy not to disappear from the shopping list even if they are out of stock, sometimes I go to the shopping list to find out what size or color or type of material I bought and since the item is out of stock I can't see those details that I would like to keep looking at for future reference. ### 1/5 — Availed the 15% off first purchase using this app but then my order was cancelled. *2022-01-02, version 7.3.3* This app is terrible. It didn't send me notification when my orders was cancelled. And I don't know why my order was cancelled. ### 4/5 — Loyalty card & account issues *2021-11-22, version 7.3.3* Why can’t guess at a wallet feature for the loyalty card? Most of the time the guess barcode doesn’t work! And when I try to sign into my guess account on a pc it shows I’m not a loyalty member! Get this fixed! ### 1/5 — Not worth it *2021-11-21* Disappointed about many things. Offers do not work at all. Sign up for text alerts, 15% off first app Purchase all this is just to make you get involve but in return the codes are not applied. I used to like Guess but when it comes to the app .. ### 1/5 — Online store Blows!! *2021-09-19* To piggyback off another customer, they do allow you to think you’re purchasing items, charge you then email that “it’s no longer available.” This has happened to me one time, too many & I will not shop here again! ### 1/5 — Horrible! *2021-08-10, version 7.3.0* This app is costing them a lot of money. It freezes so often. It’s not user friendly and I often just leave when I’m trying to shop. They need a new app developer! ### 1/5 — I like Guess BUT!!! *2021-08-06, version 7.3.0* I like Guess product But the Jeans are way too freaking long for me.. wanted to buy some jeans but i cant coz the inseam is way too long.. you guys shouldve make some 26-27 INSEAM jeans for short petite people. ### 1/5 — Horrible *2021-06-19, version 7.2.2* My region was in Canada and yet it was still asking for a zip code instead of a postal code this app is horrible please don’t use it and just save your time ### 1/5 — Wrong PW *2021-05-20, version 7.2.1* I keep getting an error that my PW is wrong. I do not get this error when I try through my mobile browser or desktop browser. ### 2/5 — No funciona *2021-02-26, version 7.2.0* El problema con esta aplicación es que no funciona correctamente , no deja ver los puntos y las compras echas , tengo que descargarla y cargarla nuevamente para que vuelva a funcionar pero luego de unos días vuelve el mismo problema por favor revisar pronto ### 1/5 — Needs to be fixed *2021-02-22, version 7.1.2* Takes forever to navigate the app. Promo codes don’t apply because the app constantly freezes. ### 2/5 — Hard time *2021-02-22, version 7.1.2* It has given me a hard time, it doesn’t show my orders and my Guess list points, I prefer the website. ### 2/5 — Bugs with new upgrade *2020-11-28, version 7.1.0* At check out it will not let you apply your rewards. When you hit apply it does not work ### 1/5 — This app is not working for me in Canada *2020-10-27, version 7.0.5* The app is not changing regions. It’s stuck at zip code not allowing me to put my postal code. ### 1/5 — Inconsistent with website. *2020-10-26, version 7.0.5* Was trying to order presents through the app and keep getting told it is unavailable in my region. When I know it is not. ### 1/5 — Used to be a good app *2020-10-06, version 7.0.4* I bought many things using this app never had any problems until the last update now it won’t even let me open the app. Fix this ### 1/5 — App doesn’t open *2020-10-01, version 7.0.3* App doesn’t open Upon opening app says “Guess Factory Unable to load page content” Had to reinstall app. ## Most critical reviews (10 lowest-rated) ### 1/5 — BEWARE! *2026-01-24, version 8.0.0* Wrong site get the upside down triangle guess not this one! ### 1/5 — Fake app *2025-12-08, version 8.0.0* Don’t right your informations in this app ### 1/5 — Fake *2025-01-04, version 7.9.1* It is a fake app, i didn’t receive my parcel and i lost around 200 dollars. They are not responding and am not able to track my parcel as well. It is fake don’t try. ### 1/5 — Fake *2024-12-18, version 7.9.1* I ordered from guess , I didn't received my order and they are fooling you on call. Agents try to make you fool on call and they are not giving any solution every time they just we will call you back after 24-48 hours and nobody call you they are very rude on call. Please never order from guess. It is the fake company. They don't have value of their customers. ### 1/5 — never buy this brand. no return option. can not return at store either *2024-12-06, version 7.9.1* never buy this brand. no return option. can not return at store either ### 1/5 — Weird IP locking issue *2024-12-03* This app locking my iPhone IP so i can not access my homekit cameras when on different network with my homekit devices. After I deleted this app, i can see my cameras again on the home app. Some shady IP tracking or alternating on customer’s devices for advertising purposes? Who knows. My privacy is worth more than shopping on this app. ### 1/5 — Unable to add products *2023-10-22, version 7.7.1* I can’t add any items to my cart at all. I didn’t have this issue before the last upgrade ### 1/5 — Very laggy and slow *2022-10-22, version 7.5.0* Very slow can’t scroll up or down have to close na Dre open the app every time ### 1/5 — Error - constant *2022-08-12, version 7.4.2* Unable to use app to make purchases. At the end of the transaction… a pop up states there is an error. Waste of time to download. Just use the guess website or walk into the store. Junk app! ### 1/5 — Terrible *2022-06-22, version 7.4.2* App is constantly telling me it can’t load categories ## Most praised reviews (10 highest-rated) ### 5/5 — Súper *2025-07-09, version 7.9.1* Hice mi pedido y todo salió perfecto, y muy rápido me llegó gracias ### 5/5 — Does someone know *2020-05-05, version 6.0.5* If you order a item does it actually come at your house????? ### 5/5 — Guess Factory love *2017-10-12* I can shop for myself and whole family here, it’s great! And even easier now on the app! Love the deals and latest trends. Shout out to the stylist too! ### 5/5 — Great App! *2017-08-24* Makes shopping so much fun and it's so easy to use! I'm happy I can scan and shop in stores too! My favorite feature is the personal stylist chat- super helpful! ### 5/5 — Amazing! *2017-08-11* I love shopping online at this store and I'm so excited to purchase through the app! Everything is so cute! ### 5/5 — LOVE it!!!! *2017-08-11* I am so impressed by this app! I love shopping through apps and am so excited that Guess Factory has one now. Great prices and amazing product! ### 5/5 — LOVEEEE *2017-08-11, version 5.2.1* Omggggg love!!!! So excited 😍😍😍 finally the app is here. I love getting amazing deals on cute trendy clothes!!!! I love all the trend sections ### 5/5 — Best prices + Easy to Shop!! *2017-08-11* Yes! So happy Guess Factory finally has an app! I love the product and I always find the best deals on the latest trends! This app is so easy to use...shop at your own risk! haha! ### 5/5 — Love the stylist chat option *2017-08-11* Not many companies have a personal stylist that you can talk to. LOVE that I can get fashion advice from an expert at the company. Guess Factory has been my go to store of all my back to school needs for me and my kids. Really excited that I now can shop through the app. ### 5/5 — Yes, finally! *2017-08-10* My fave store. So glad they have an app now! Way easier to find things. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*