# guesst. — user reviews > 29 indexed App Store user reviews of guesst. by COMPASS GROUP (AUSTRALIA) PTY LTD. - Source: https://appshunter.io/ios/app/guesst/id6452586484/reviews - App overview in markdown: https://appshunter.io/ios/app/guesst/id6452586484.md ## Newest reviews (18 of 29) ### 1/5 — Log in does not work *2024-11-30, version 1.4* I had a username and password for the old Guesst App. Trying that just gave an error. I created a new account, but I was unable to log in using it. Log in needs to be fixed. SSO with Google/Apple/etc should not be the only options - this is not ok! ### 1/5 — Doing my head in *2024-10-30* Cant change the Village and when you go to home its just a blank screen. I want to punch the creators head in. **Developer response:** Hi There! We’re really sorry to hear about the issues you’re experiencing with the app. We completely understand how frustrating it must be when things aren’t working as expected. Could you provide more details about the blank screen you’re seeing and the trouble with changing the Village? Are there any specific steps or actions that seem to trigger these issues? Your feedback is incredibly helpful, and it’ll assist us in resolving these problems faster. Thank you for your patience, and we hope to get this sorted for you soon. Guesst Support Team ### 1/5 — Forced login with MS, Apple or Google. No generic sign in *2024-10-17* As others have mentioned. Forces login through either, Microsoft, Apple or Google account. Even though it provides a sign-up option for generic details, you then can’t sign in with those details. Absolutely ridiculous. Most people don’t want to use those accounts for a camp app just to view basic info and log maintenance requests or book some sporting stuff. This is a step backwards from the original app. And please don’t tell me it’s a benefit to use one of the big three accounts for signing in. It’s data harvesting and not something I’m interest in doing for a non-essential service. Very disappointing. **Developer response:** Hi There! Thank you for sharing your thoughts, and we’re sorry to hear about your frustrations with the sign-in process. SSO (Single Sign-On) was implemented to make the login experience easier and more streamlined for users by eliminating the need for managing multiple passwords. This approach allows users to sign in quickly using their Microsoft, Apple, or Google accounts without the hassle of remembering additional login details. We understand that this may not be ideal for everyone, and we appreciate your feedback. We're always looking to improve the experience and ensure the app works in the way that best suits our users. Thank you for your patience, and we’ll continue working to enhance the app moving forward. Guesst Support Team ### 1/5 — Pure garbage *2024-10-16, version 1.4* None of the buttons or links work to sign in. Useless app, useless company. ### 1/5 — Useless *2024-10-16* Absolutely the worst sign in process I’ve ever come across. Not possible, can’t do it, says I need a parent or guardian to sign in for me…. I’m 44 years old why the hell would I need that? Got no idea what the app is like because I can’t access it. Bring back the old app, it worked, easily. Stop wasting our time. **Developer response:** Hi There! We’re really sorry to hear about the trouble you’ve had with signing in. We understand how frustrating it can be when things don’t work as expected. The parent or guardian sign-in message is not intended for users like yourself, and we’ll look into why this is appearing for you. We appreciate your feedback and are working to make the sign-in process smoother for everyone. While we’re focused on improving the app’s functionality, we understand that the transition can be challenging. Your input is incredibly valuable, and we’ll use it to help improve future updates. Thank you for your patience, and we hope to get this resolved for you soon. Guesst Support Team ### 1/5 — This app hopeless *2024-10-11* Asks too many questions, wants to know too much, I downloaded if to get a daily menu. Most of it would be so they can sell the info, so you get bombarded with spam emails and phone calls day and night.. Have to sign up for a new account as old account won’t work, then Sign in get to home page and it wants to go through it all again accept this accept that.. rinse repeat.. Don’t bother I am now deleting it as it is too much effort.. **Developer response:** Hi There! We’re really sorry to hear that your experience with the app hasn’t been what you expected. We understand how overwhelming it can feel to have to sign up, go through multiple steps, and receive unsolicited messages. Your privacy is important to us, and we’re working to improve the app’s user flow and ensure that notifications are meaningful and not overwhelming. Regarding the login and account issues, we’re looking into ways to make the process smoother and more straightforward. We appreciate your feedback, as it helps us identify key areas for improvement. Thank you for giving the app a try, and we hope to improve your experience in the future. Guesst Support Team ### 1/5 — Terrible *2024-09-26* Shockingly poor performance from this app. Just bin it and start again from scratch. **Developer response:** Hi There! We’re sorry to hear that your experience with the app has been so frustrating. Performance is a critical priority for us, and feedback like yours helps us identify areas that need the most attention. While starting from scratch isn’t in our current plans, we’re actively working on improvements to address issues and provide a smoother, more reliable experience. Thank you for taking the time to share your thoughts—we truly value your input as we continue to enhance the app. Guesst Support Team ### 1/5 — What was the point in the new app? *2024-09-19* How do I change which camp I am at? Why do I now have to re-do my gym inductions after years of having access? Why change app and then make it more work for your customers/users? **Developer response:** Hi Jordan! Thank you for your feedback, and we’re sorry for any inconvenience caused by these changes. To change your camp location, you should be able to update your settings within the app—if this isn’t clear or working as expected, let us know so we can assist. As for gym inductions, we understand the frustration. This update was part of our efforts to ensure compliance and enhance safety measures across all locations. While it may seem like extra work now, it helps us provide a better and safer experience in the long run. We appreciate your patience and understanding as we work to make the app more efficient for all users. Guesst Support Team ### 1/5 — Doesn’t work *2024-09-05* This version is worse than the old one it never shows the menu for meals it crashes and freezes continuously Don’t bother downloading **Developer response:** Hi Pete! We’re sorry to hear about your experience with the app. Issues like crashing, freezing, and missing menus are not what we want for our users. We’re already investigating performance improvements and ensuring features like the meal menu display work seamlessly. Your feedback is incredibly valuable, and we appreciate you bringing these issues to our attention. We’re committed to delivering a better experience and hope to earn back your trust in future updates. Guesst Support Team ### 1/5 — Broken *2024-08-30, version 1.4* Fix this broken app. ### 1/5 — TERRIBLE! *2024-08-21* I can no longer log in and it constantly asks for my Apple I.d???? I used to log in with my normal gmail email! What is going on? I keep ending up in some stupid loop. Can’t create another account because my email is already used, can’t reset password as it loops back and asks for Apple I.d. I’m deleting, not using it anymore **Developer response:** Hi There! We’re sorry to hear about the issues you’ve encountered with logging in. This isn’t the experience we want for our users, and we understand how frustrating it must be to face these loops. We’re actively investigating situations like this to ensure a smoother login process in the future. Your feedback is incredibly valuable, and we appreciate you bringing this to our attention. Thank you for giving Guesst a try, and we hope to have the chance to improve your experience down the line. Guesst Support Team ### 1/5 — Train wreck of an app, poorly developed *2024-08-19* This new “2.0” version of guesst is the same old story as the last one. Classic ESS using the cheapest possible route. Be better. **Developer response:** Hi Milton! Thank you for sharing your feedback. We’re sorry to hear that the new version hasn’t met your expectations. Guesst 2.0 was developed with a focus on enhancing user experience and incorporating improvements based on previous feedback. If there’s something specific you feel could be improved, we’d greatly appreciate your input. Your suggestions help us grow and deliver a better product. Thank you for giving us the opportunity to improve! Guesst Support Team ### 1/5 — Worst app *2024-08-17, version 1.4* Got the work experience kid to write the code for this app ### 1/5 — Won’t even let you sign in *2024-08-01* Ever since it came out I’ve been trying to log in to my account .. it won’t let you .. just get stuck in a stupid loop **Developer response:** Hi There! Really sorry to hear about your experience. Would you be okay to please share a few details with us so that we can review ASAP and work to improve the guesst app experience? Thanks, Guesst Support Team ### 1/5 — I smell a scam. *2024-06-05* Why does a menu app need to know my phone number, email and personal details and then I have to give permission for it to access my work information. Just to see a menu? **Developer response:** Hi There! Thank you for your feedback. While our app does show the Menu - it does so much more! Our app is designed to be a digital compendium, so when you sign up for guesst, you are signing up to a wide variety of information regarding the site you are working at, as well as the ability to interact with a large number of our services. Please reach out if we can assist you in any way. Thanks, Guesst Support Team ### 1/5 — Not worth it *2024-06-04, version 1.4* How to make an already bad app worse, now I rate the app as good as I rate the food you dish up. ### 1/5 — Won’t work - useless *2024-04-09* Won’t let me save my details so can’t do anything in the app. Needs to be fixed **Developer response:** Hi There! So sorry for the delay. We did have a minor glitch in the profile section of our app previously, this was fixed by our developers. Any chance you are okay to give our app another go? Please reach back out if you have any issues at all. Thanks, Guesst Support Team ### 1/5 — Sketchy *2024-03-06* This app asks for far too many permissions through your Microsoft email account and it won’t let you log in with anything but your Microsoft email and Microsoft password.. Giving no option to keep my personal emails password safe I have uninstalled the app as there’s something sketchy about an app that forces you to give it your personal passwords. **Developer response:** Hey Ash, Hope you're well - so sorry for the delayed response here! To make registering and accessing our app easier - we have developed single sign-on through: Apple, Google and Microsoft so far. No more passwords to remember for our app! This means that if you are using a hotmail account to register/sign in (for example), this uses Microsoft's secure authentication service to complete your sign in and prove that you are who you say you are - all the data we get as a result are the email address, first name and last name from Microsoft (hence the permissions request) to create your guesst. profile and you're good to go from there. Hope this all makes sense and please let me know if you have any further concerns. Would be great to get you on the app! Thanks, Guesst Support Team ## Most critical reviews (10 lowest-rated) ### 1/5 — Yeah Nah stuck on Tanami Site instead of Groote *2026-05-15* No Use trying this app, only keeps you on the wrong site & developers don’t even help any one sort this issue (if you all the other 1 star reviews) other sites have great apps…. ### 1/5 — Lacking interchange *2025-07-22* How do you change village locations please? App doesn’t fulfill the required intent if it locks you into one location only. Could cause a safety issue as all the contact numbers in the app are for this village only, and not relevant to my current location. I would happily give feedback within the app if the option was available. A help, chatbot, or FAQ could be worth considering perhaps? Thank you ### 1/5 — Doesn’t Work *2025-05-19* Unable to login, “this version of the mobile app doesn’t work with this instance”. Whatever that means - useless. ### 1/5 — Embarrassing *2025-02-19, version 1.4* Just purely embarrassing ### 1/5 — Rubbish *2025-02-19, version 1.4* App kicked me out, can’t log back in, easier to log into the CIA than this app, garbage ### 1/5 — One star *2025-02-07* App is hopeless, cannot change to another camp, even after deleting the app. **Developer response:** Hi There! We’re sorry to hear you’re having trouble changing camps. That’s not the experience we want for our users. Could you provide more details on what happens when you try to switch? This will help us investigate and improve the app. Guesst Support Team ### 1/5 — Garbage *2025-02-01, version 1.4* Junk ### 1/5 — Nightmare log ins and security concerns *2025-01-08* The log on is a nightmare. You’re forced to log in via Google/Apple/Microsoft. Even if you select sign in by email it’s a trap- it forces you thru Microsoft anyway. I’m furious to be forced to link my personal Microsoft account. Way to add to peoples worries!!!!!! Watch as the developers respond with the same copy paste rubbish response. Don’t pretend it’s for streamlining the process for users- it’s the opposite!! It makes it harder and forces us to risk data we don’t want to. This app is to get some basic info only, why do you make it so painful ?! **Developer response:** Hi There! We understand your frustration with the login process. SSO was implemented as the most secure method, removing the need to create and manage separate passwords. Our first-gen app had a high number of password reset requests as users often forgot their credentials. There are no security concerns with this method—SSO (through Google, Apple, and Microsoft) is widely used by major companies for many services. That said, we appreciate your feedback—could you share more details on what specifically made the process difficult for you? Guesst Support Team ### 1/5 — Steve *2024-12-10, version 1.4* Pretty sure there are nuclear missiles easier to launch than logging in to this app. Ridiculous!!!! ### 1/5 — Only thing worse than the app is the food itself *2024-12-08* Multi billion company can’t provide average food. Disgusting **Developer response:** Hi There! We’re sorry to hear you're unhappy with the food. While the app itself doesn’t control meal options, we’d be happy to pass your feedback along. Could you provide more details on what specifically was disappointing? Guesst Support Team ## Most praised reviews (1 highest-rated) ### 3/5 — Helpful tech staff *2024-04-29* I had an issue that after seeking help was fixed up back to full function. **Developer response:** Hi There! It's great that you were able to get back up and running! If there's any details on your issue that you can share with us for future improvements - this would be amazing. Thanks, Guesst Support Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*