# Guest Access - Cisco Jabber

> Guest access for Cisco Jabber to make business calls without account registration. (iPhone/iPad app by Cisco.)

- Source: https://appshunter.io/ios/app/guest-access-cisco-jabber/id834663605 (this page in markdown: same URL + `.md`)
- Developer: [Cisco](https://appshunter.io/developer/298844389)
- Category: Business
- Price: Free
- Rating: 3.30/5 from 21 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 39 MB
- Languages: Russian, American English, Arabic, Dutch, Greek, Danish, Hebrew, European Spanish, Italian, Korean and 12 more
- Released: 2014-05-30
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/guest-access-cisco-jabber/id834663605/reviews.md

## What is Guest Access?

Guest access to Cisco Jabber™ makes it easy for public users to richly communicate into businesses that use Cisco Collaboration.  To place a business-quality video or voice-only call into a business from your iOS device, you simply click on a link or button within a website, e-mail or mobile application shared with you by the business.  It's that easy to start a face-to-face interaction, and without needing to register an account or sign in with a username and password.

Portions of the Jabber Guest application are licensed under the GNU Lesser General Public License (LGPL), and are "Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu". You must obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html.

AVC/H.264 PATENT PORTFOLIO LICENSE NOTICE
The binary form of this Software is distributed by Cisco under the AVC/H.264 Patent Portfolio License from MPEG LA, and is subject to the following requirements, which may or may not be applicable to your use of this software:
This product is licensed under the AVC Patent Portfolio License for the personal use of a consumer or other uses in which it does not receive remuneration to (i) encode video in compliance with the AVC standard ("AVC Video") and/or (ii) decode AVC Video that was encoded by a consumer engaged in a personal activity and/or was obtained from a video provider licensed to provide AVC Video. No license is granted or shall be implied for any other use. Additional information may be obtained from MPEG LA, L.L.C. See http://www.mpegla.com.

## Key features

- Business-quality video calls
- Voice-only calls
- Click-to-call functionality
- No account registration required
- No sign-in needed
- Guest access to Cisco Collaboration

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/guest-access-cisco-jabber/id834663605/reviews.md

### 1/5 — Boohoo

*2026-07-26*

My daughter is in prison … every minute counts … and she desperately wants to see the latest pictures of her children. For three weeks now, we have not been able to get the camera working so that she can see us. Forget trying to get the prison authorities to check their app. We have used all the instructional resources available and nothing works. I have an iPad M3 Air with the latest iOS updates including Chrome and Jabber. Hugely frustrating ….. Jabber doesn’t seem to let you test it properly or give you any control … or flag a problem! Hard to believe such an intractable product is being touted. ZOOOM is SOOOOO much better -‘cos it works!!

### 1/5 — Bodgy

*2025-06-04*

How are you supposed to even open the app?!

### 1/5 — Bad app

*2022-09-25*

This app did not work at all.  Not happy

### 1/5 — Worst app I’ve downloaded

*2021-06-18*

Just connect is completely unreliable. 95% of booked video meetings have not worked. Given just connect took the contract for nsw corrections meaning they are responsible for all the video visits for family and friends with inmates across nsw correctional facilities.  This app hasn’t been working for over a month and nothing has been done to rectify the problem.  There is zero support help and poor communication. If you’re looking for a reliable app for video meetings this is not the one.

### 4/5 — works ok but has potential for improvement

*2021-01-22*

In general the app works well and I love the concept of JabberGuest.
An additional HTML5-Version is overdue.
Obvious bugs like the scrambled control elements when one is forwarded to the app are very annoying and an embarrassment for a company like Cisco.
The button for scanning a QR code on the startup page is barely noticeable and one should not have to scroll the start page which  could be removed completely if the functions were included in a consistent menu which is opened during startup. 
An other little annoyance is that there is no button to switch the call destination URL. Also, the app should not collect personal information and state this unambiguously.

### 1/5 — Won’t work

*2021-01-06*

Have downloaded this app on my iPad a few times and it just doesn’t work. Does on my iPhone 🤷🏼‍♀️

### 1/5 — Screen Sharing Does Not Work

*2020-08-14*

Cisco does not seem to invest any resources in this Guest Access Jabber. There are numerous reviews on the web going back to February 2019 identifying the same problem - Guest App does not share video. Unfortunately the Federal Courts adopted this App for some of the Federal Courts to handle minor court hearing during the period of Covid. Cisco needs to spend some money and fix the problems with this product. Bluejeans and Zoom work smoothly in the Court where Guest Access is a disaster.

### 2/5 — I CAN SEE AND HEAR CLEARLY. THEY CANNOT.

*2020-05-09*

I would not recommend this app. It’s poor quality.
It lags. Drops out. And the person I’m having a private conference with. Cannot hear me. Even though, everything is up and ready to go.
It’s even harder, when you’ve a group meeting, and you have to pass headphones 🎧 around, just so the receiver can hear.

Microphone 🎙 test? Check ✅ 
Permissions test? Check ✅

Overall. I WOULD NOT, recommend this app.

### 1/5 — Doesnt work with iOS 13 or Catalina - What’s that about 🤬

*2019-10-30*

Have being using this for some time of iOS devices for work, but real problems now that iOS 13 has been released.... it no longer works!!

I can’t believe Cisco could not have released an update to anticipate the compatibility issues.

### 2/5 — It’s jabber

*2019-04-08*

It’s jabber for the phone, unfortunately, it’s still jabber. Phone implementation good though.  Unfortunately though jabber is probably the worst corporate chat client had the misfortune of using.

## Frequently asked questions about Guest Access

### Does Guest Access - Cisco Jabber have ads?

No, Guest Access - Cisco Jabber does not contain advertisements. The app is free to download and use without any ad interruptions.

### How do I make a call with Guest Access - Cisco Jabber?

To make a call, simply click on a link or button within a website, email, or mobile application that has been shared with you by the business. This will initiate a business-quality video or voice-only call.

### Do I need to create an account to use Guest Access - Cisco Jabber?

No, you do not need to register an account or sign in with a username and password to use Guest Access - Cisco Jabber. It is designed for easy guest access.

### What devices are supported by Guest Access - Cisco Jabber?

Guest Access - Cisco Jabber is supported on iPhone, iPad, and iPod devices. It is rated for ages 4 and up.

### How often is Guest Access - Cisco Jabber updated?

The latest version of Guest Access - Cisco Jabber is 11.2.4, which was last updated on October 9, 2020. Information on update frequency beyond this is not provided.

### What is the user rating for Guest Access - Cisco Jabber?

Guest Access - Cisco Jabber has a rating of 3.3 stars from 21 ratings. User sentiment appears mixed based on this rating.

### Is Guest Access - Cisco Jabber free to use?

Yes, Guest Access - Cisco Jabber is available for free. There are no associated costs for downloading or using the application.

## Version history (last 5 releases)

### 11.2.4 — 2020-10-09

Stability improvement

### 11.2.3 — 2020-05-22

Stability improvement

### 11.2.2 — 2020-02-13

Stability improvement

### 11.2.1 — 2019-11-15

Stability improvement

### 11.2.0 — 2019-10-28

Stability improvement

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## Related topics

[cisco jabber](https://appshunter.io/ios/topics/cisco-jabber) · [jabber](https://appshunter.io/ios/topics/jabber) · [cisco jabber for iphone](https://appshunter.io/ios/topics/cisco-jabber-for-iphone) · [cisco jabber for blackberry](https://appshunter.io/ios/topics/cisco-jabber-for-blackberry) · [cisco meraki](https://appshunter.io/ios/topics/cisco-meraki)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
