# Guest-App — Easy access to your hotel > Hotel guest app for room access, reservation details, and hotel services. (iPhone/iPad app by Servi Smart Solutions Ltd.) - Source: https://appshunter.io/ios/app/guest-app/id1542204972 (this page in markdown: same URL + `.md`) - Developer: [Servi Smart Solutions Ltd](https://appshunter.io/developer/1542204974) - Category: Travel, Utilities - Price: Free - Rating: 1.31/5 from 16 App Store ratings · 31 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 36 MB - Languages: English - Released: 2021-05-06 - Data updated: 2026-07-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/guest-app/id1542204972/reviews.md ## What is Guest? Welcome to your Hotel Guest App. The Guest App allows you to open your hotel room door and access your room with a click of a button, view all of your reservation details, chat with the hotel and gain easy access to all relevant hotel services. You can also discover additional activities in the hotel area, book transportation, and invite additional guests to the app. Additionally, the Guest App will auto-translate all hotel communication to your native language. Enjoy your vacation! Team Duve ## Key features - Digital room key - View reservation details - Chat with hotel staff - Discover hotel services - Book transportation - Auto-translate communications ## Recent user reviews (10 of 31) All indexed reviews: https://appshunter.io/ios/app/guest-app/id1542204972/reviews.md ### 1/5 — Unusable *2026-03-12, version 1.4.5* Rubbish , unfortunately Apple lets this kind of apps on the market without checking them . App cannot be used is not available to create an account or log in ### 1/5 — Glitched *2026-01-01, version 1.4.5* Upon opening the app it says to click log in on browser & that’s it….. ### 1/5 — Not working *2025-10-15, version 1.4.5* The app just displays a blank page. Have had to delete it. Poor. ### 1/5 — Gimmick that doesn’t work *2025-09-24, version 1.4.5* Unreliable, slow, and just pointless. A key works fine we don’t need a badly developed app to get into our room. So infuriating standing outside your room while a bad app tries to work. Just give us a key! ### 1/5 — Presidential Suite Guest At Herods. *2025-03-15, version 1.4.4* I am a guest currently staying in the presidential suite in Eilat. I write this in hopes that management will see the failure in their company’s app. The app doesn’t work at all. For a brief moment, it worked, and I thought to myself that I could briefly travel around without a key. The opposite was true. Not only does the key on the phone not work, but it bricks your phone. It's a horrible app. It's definitely not even close to the level of Hilton. ### 1/5 — Doesn’t work *2025-02-14, version 1.4.4* Just doesn’t work ### 1/5 — Could it be worse? - No! *2025-01-11, version 1.4.4* None of it really works ### 1/5 — Way too hard to download the app *2025-01-09, version 1.4.4* Once you download the app you get sent a message - last step open your browser and tap log in. Is this a joke? There are simply no further options and no assistance for users. We need to get into out accomodation and it’s minus 5 degrees - thanks for nothing it’s a zero rating from us ### 2/5 — Don’t *2024-10-05, version 1.4.4* Only reason it gets 2 stars is that it displays my reservation and wifi password. Everything else doesn’t work. ### 1/5 — Unable to log in: needs a browser, iOS or iPad not supported *2024-08-31, version 1.4.4* This app requires an external browser to login. Tried with Safari and Chrome on iOS/iPad but no success. Bad implementation. Doomed if users are not even able to login. ## Frequently asked questions about Guest ### What can I do with this hotel guest app? This app allows you to unlock your hotel room door using your smartphone, view all your reservation details, and chat directly with hotel staff. You can also discover additional hotel services, book transportation, and invite other guests to use the app. ### How does the digital room key feature work? The app provides a digital key that can unlock your hotel room door with a simple click of a button. This eliminates the need for a physical key card, offering a more convenient and modern way to access your room. ### Is this app free to use? Yes, the app is provided for free to hotel guests. There are no in-app purchases or advertisements mentioned, suggesting a complimentary service for enhancing your hotel stay. ### What languages does the auto-translation feature support? The app will auto-translate all hotel communication to your native language. While specific languages are not listed, this feature aims to break down language barriers between guests and hotel staff for smoother interactions. ### Can I book activities and transportation through the app? Yes, you can discover additional activities available in the hotel area and book transportation directly through the app. This feature helps you plan your stay and explore your surroundings with ease. ## Version history (last 5 releases) ### 1.4.5 — 2025-05-22 Updated dormakaba key integration SDK ### 1.4.4 — 2024-02-29 Minor updates for text translations ### 1.4.3 — 2023-08-27 Add onity mobile locks support ### 1.4.2 — 2023-07-16 Update the no reservation page for better on boarding of guests ### 1.4.1 — 2023-07-04 Improvement in the mobile keys speed ## Apps similar to Guest | App | Rating | Price | Category | | --- | --- | --- | --- | | [Norwegian Travel Assistant](https://appshunter.io/ios/app/norwegian-travel-assistant/id534487502) | 4.8 (17,803) | Free | Travel | | [Skyss Billett](https://appshunter.io/ios/app/skyss-billett/id589500678) | 4.6 (176) | Free | Travel | | [AeroGuest](https://appshunter.io/ios/app/aeroguest/id1164025815) | 4.1 (68) | Free | Travel | | [Ruter](https://appshunter.io/ios/app/ruter/id993620197) | 4.8 (3,857) | Free | Travel | | [Oslo Pass - Official City Card](https://appshunter.io/ios/app/oslo-pass-official-city-card/id860680673) | 2.6 (18) | Free | Travel | | [Guide To Go - Official](https://appshunter.io/ios/app/guide-to-go-official/id1274249263) | 2.7 (6) | Free | Travel | ## Related topics [guesty guest app](https://appshunter.io/ios/topics/guesty-guest-app) · [happy stays guest app](https://appshunter.io/ios/topics/happy-stays-guest-app) · [agilysys guest app](https://appshunter.io/ios/topics/agilysys-guest-app) · [hospitality mobile access](https://appshunter.io/ios/topics/hospitality-mobile-access) · [guesty pro](https://appshunter.io/ios/topics/guesty-pro) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-10.*