# GuestAdvisor — The virtual concierge

> Virtual concierge for managing bookings, services, and local discovery at accommodations. (iPhone/iPad app by thePass Ltd.)

- Source: https://appshunter.io/ios/app/guestadvisor/id1275477856 (this page in markdown: same URL + `.md`)
- Developer: [thePass Ltd](https://appshunter.io/developer/1224150632)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.73/5 from 52 App Store ratings · 15 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.6 · 157 MB
- Languages: English
- Released: 2017-08-29
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/guestadvisor/id1275477856/reviews.md

## What is GuestAdvisor?

Manage your booking, discover all services at your accommodation and surroundings has to offer. Get guidance from your host about restaurants, bars & more. 

WITH GUESTADVISOR YOU CAN:
• online check-in: no more waiting at reception, check-in with your mobile
• scan your ID documents for check-in
• pay for your booking directly in the app
• keyless room access
• check your booking details
• keep an eye on your expenses
• order services from your mobile, like dinner or airport transfer
• call your host with 1 tap
• never get lost, you can navigate back anytime to your accommodation
• get recommendation what to do in the local area from your host
• get access to discounts and super deals
• keep the information without internet connection*

* Some features like Login, Service booking or My Expenses require internet connection

Book your hotel with any of the preferred methods you have, download the app, enter your Reservation Code and enjoy your personal tourist guide.

## Key features

- Online check-in
- Keyless room access
- In-app service ordering
- Local recommendations
- Expense tracking
- Direct host communication

## Recent user reviews (10 of 15)

All indexed reviews: https://appshunter.io/ios/app/guestadvisor/id1275477856/reviews.md

### 1/5 — Scanning still doesn’t work

*2025-07-18*

This is the second time having to use this app this month and both times I was not able to fully check-in due to the ID SCAN not working

### 3/5 — ID scan doesn’t work

*2025-06-12*

Have spent 40 minutes trying to scan my passport into my reservation. I used both live camera and still photo of my passport taken earlier.

Quite simply, the ID scan doesn’t work and won’t upload my passport and now I can’t get back for time wasted by this broken app.

### 1/5 — An absolute annoyance

*2025-05-11, version 2.6.9*

Very frustrating to use

### 1/5 — So Redundant

*2025-02-12*

Take something simple, like opening a door to your hostel room, and then add a bunch of unnecessary tech stuff, bugs, errors and opsec compromises and you get this masterpiece.

Also don’t love being forced to sign up for some random app after payment for my room is settled. So sly. 

Not only does this tank the app’s rating, but it also massively damages the credibility of the hostel - which btw did everything else well - the only issue is this app.

### 1/5 — Garbage app - doesnt scan

*2025-01-19, version 2.6.9*

Scanning of ID does not work properly, waste of time.

### 5/5 — Super Happy!!

*2024-11-18, version 2.6.9*

Fantastic hosting by Docan!

Really pleased so far, happy to be here, apartment and location is great value for money and everything is as we expected if not more! 😁

### 1/5 — Good idea but rubbish app

*2024-07-09, version 2.6.4*

Nightmare to login, invitation to scan I'd is the worst part not sending emails.

### 5/5 — Super Easy

*2024-06-30, version 2.6.4*

Great way to check in, upload documents and save messing around on arrival. Straightforward and a game changer for the future

### 1/5 — Not working

*2024-05-19*

An idea is great ,realization sucks

### 1/5 — Compulsary trash

*2024-01-23, version 2.6*

Had to download it due to the host request, had to try to scan quite a few times my id, not clear flow, no communication from the app or status update that correlates with the successful scan popup. 

Very early stages, deleted.

## Frequently asked questions about GuestAdvisor

### What is GuestAdvisor?

GuestAdvisor is a virtual concierge app designed to enhance your accommodation experience. It allows you to manage bookings, access hotel services, and discover local attractions and deals directly from your mobile device.

### Does GuestAdvisor have ads?

No, GuestAdvisor does not contain advertisements, providing an uninterrupted user experience.

### What devices does GuestAdvisor support?

GuestAdvisor is available for iPhone and iPod devices, offering a seamless experience for Apple users.

### How often is GuestAdvisor updated?

The app was last updated on September 24, 2025, indicating active development and support for the application.

### What is the age rating for GuestAdvisor?

GuestAdvisor has an age rating of 12+, making it suitable for a wide range of users.

### Can I use GuestAdvisor offline?

Some features of GuestAdvisor, such as login, service booking, and expense tracking, require an internet connection. However, features like accessing booking details and local information may be available offline.

### How do I get started with GuestAdvisor?

To get started, download the app, enter your Reservation Code, and enjoy your personal tourist guide. You can also book your hotel using preferred methods before downloading.

### What are the benefits of using GuestAdvisor for local discovery?

GuestAdvisor provides recommendations for restaurants, bars, and activities in the local area from your host. It also offers access to exclusive discounts and deals.

## Version history (last 5 releases)

### 2.8.4 — 2026-07-02

Bugfixes and performance improvements under the hood.

### 2.8.2 — 2026-04-21

This version includes design improvements and bugfixes.

### 2.8.1. — 2025-09-24

Adding support for code based opening of TTLock smart locks.

### 2.8 — 2025-08-27

Technical improvements under the hood for a faster check-in experience.

### 2.7.2. — 2025-07-16

Minor bugfixes and improvements based on user feedback about ID scan.

## Apps similar to GuestAdvisor

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Booking.com: Hotels & Travel](https://appshunter.io/ios/app/bookingcom-hotels-and-travel/id367003839) | 4.8 (2,108,401) | Free | Travel |
| [Radefy Guest](https://appshunter.io/ios/app/radefy-guest/id1520392355) | — | Free | Travel |
| [Vincci Hoteles](https://appshunter.io/ios/app/vincci-hoteles/id1116632012) | 4.9 (301) | Free | Travel |
| [Sweet Inn](https://appshunter.io/ios/app/sweet-inn/id1252359049) | 1.7 (18) | Free | Travel |
| [Staymyway](https://appshunter.io/ios/app/staymyway/id976567953) | 1.8 (29) | Free | Travel |
| [Tripadvisor: Plan & Book Trips](https://appshunter.io/ios/app/tripadvisor-plan-and-book-trips/id284876795) | 4.8 (478,698) | Free | Travel |

## More apps by thePass Ltd

- [Housekeeping App](https://appshunter.io/ios/app/housekeeping-app/id1323945919)
- [GuestAdvisor Kiosk](https://appshunter.io/ios/app/guestadvisor-kiosk/id1446539427)
- [Front Office Manager](https://appshunter.io/ios/app/front-office-manager/id1601369310)
- [SabeeApp GO](https://appshunter.io/ios/app/sabeeapp-go/id6767047936)

All apps by thePass Ltd: https://appshunter.io/developer/1224150632

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*