# Guests First — Cleaning + Maintenance Hub > Operational command center for short-term rental property management. (iPhone/iPad app by CHARLES THEODORE BEACH.) - Source: https://appshunter.io/ios/app/guests-first/id6759132620 (this page in markdown: same URL + `.md`) - Developer: [CHARLES THEODORE BEACH](https://appshunter.io/developer/1877008079) - Category: Business, Productivity - Price: Free - Rating: 5.00/5 from 1 App Store ratings - Age rating: 4+ - Requires: iOS 15.1 · 40 MB - Languages: English - Released: 2026-02-24 - Data updated: 2026-07-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/guests-first/id6759132620/reviews.md ## What is Guests First? Elevate Your Property Operations with Guests First. Guests First is the ultimate operational command center for short-term rental (STR) professionals and luxury property managers. Designed specifically for field teams, cleaners, and maintenance pros, Guests First bridges the gap between your back-office bookings and your on-the-ground reality. Whether you’re managing a single high-end cabin or a sprawling portfolio of luxury vacation rentals, Guests First provides the transparency, accountability, and real-time connectivity needed to deliver a 5-star guest experience every single time. Key Features: Smart Turnover Management: Transform your cleaning process with guided turnover workflows. Capture high-resolution photo documentation at every step to ensure brand standards are met and property assets are protected. Precision QA Inspections: Score cleanliness, flag maintenance issues instantly, and maintain a rigorous high-water mark for every stay. Our digital inspection tools leave nothing to guesswork. Real-Time Booking Integration: Connect directly with Hostfully PMS to sync guest reservations, arrival times, and stay details. Your team stays informed on exactly who is coming and when. Specialized Maintenance Tracking: From hot tub chemical balancing and cold plunge cycles to ad-hoc repair logs, track the pulse of your property’s mechanicals with specialized maintenance dashboards. Integrated Team Chat: Eliminate fragmented communication. Our built-in secure chat keeps maintenance, cleaning, and management in sync with full-screen media support and instant push notification deep-linking. Operational History & Auditing: Every task, photo, and inspection is archived with a forensic level of detail. Access a searchable history of every operational touchpoint for peace of mind and effortless property reporting. Stop guessing and start graduating your operations. Put your properties—and your guests—first. ## Key features - Smart turnover management with photo documentation - Precision QA inspections for cleanliness and maintenance - Real-time booking integration with PMS - Specialized maintenance tracking dashboards - Integrated team chat for communication - Operational history and auditing ## Frequently asked questions about Guests First ### What is Guests First? Guests First is an operational command center designed for short-term rental professionals and luxury property managers. It helps streamline cleaning, maintenance, and inspections to ensure a high-quality guest experience. ### What devices does Guests First support? Guests First is available for iPhone, iPad, and iPod devices. ### Is Guests First free to use? Yes, Guests First is currently offered for free. There are no in-app purchases or advertisements mentioned. ### How does Guests First handle property inspections? Guests First offers precision QA inspections, allowing users to score cleanliness and flag maintenance issues instantly. Digital inspection tools are used to ensure high standards are met for every stay. ### Can Guests First integrate with booking systems? Yes, Guests First provides real-time booking integration, allowing direct connection with Hostfully PMS to sync guest reservations and stay details. ### What kind of maintenance tracking does Guests First offer? Guests First supports specialized maintenance tracking for various property needs, from hot tub chemicals to ad-hoc repair logs, all accessible through dedicated dashboards. ### How often is Guests First updated? The latest version of Guests First is 1.4.13, which was last updated on June 25, 2026. This indicates a relatively active development cycle. ### What is the age rating for Guests First? Guests First has an age rating of 4+, making it suitable for a wide range of users. ## Version history (last 5 releases) ### 1.4.18 — 2026-07-25 • Manual bookings now block their dates in Hostfully automatically — no more double-booking risk • Cancelling a booking in the app frees the dates right away ### 1.4.17 — 2026-07-16 Added a propane tank level check to the outdoor turnover checklist, so grill propane is verified on every turnover. ### 1.4.16 — 2026-07-09 You can now text and call with guests directly — their texts and calls appear right in your Guest Messages inbox alongside Airbnb conversations, each labeled by channel, with AI-suggested replies you can approve, edit, or send. Plus reliability improvements. ### 1.4.15 — 2026-07-05 • Fixed duplicate cabins appearing on the Calendar • Fixed duplicate reservations and repeated notifications after slow connections • Reliability improvements to guest-message handling ### 1.4.14 — 2026-07-01 Fixed an issue where cabins could occasionally appear twice on the Calendar. Performance and stability improvements. ## Related topics [guests first](https://appshunter.io/ios/topics/guests-first) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-29.*