# GuidanceNow — user reviews > 44 indexed App Store user reviews of GuidanceNow by ComPsych Corporation, rated 2.50/5 from 6 ratings. - Source: https://appshunter.io/ios/app/guidancenow/id556008763/reviews - App overview in markdown: https://appshunter.io/ios/app/guidancenow/id556008763.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 3 ## Newest reviews (13 of 44) ### 1/5 — Nothing works *2024-02-17, version 3.1.23* Literally nothing in this app works. It’s completely useless. ### 1/5 — Can’t even book an appointment *2023-11-14* A modal pops up with the submit button below the screen’s ability to see. I can cancel but i can’t actually make the Appt ### 1/5 — Great in theory *2023-07-27* This app is great in theory but it can’t open any pages to the resources I needed. I tried clicking around in all the pages and got the same error message. Sad. ### 1/5 — Wont log on *2023-06-07, version 3.1.14* I can’t even log in. It’s giving me the spinning wheel of death. ### 1/5 — White screen *2023-04-14, version 3.1.12* Same as previous users, I just get a white screen. ### 1/5 — White Screen *2022-04-18, version 3.1.3* Same as previous reviews just goes to white screen ### 1/5 — Doesn’t work. *2022-04-11, version 3.1.3* Brings to white screen. Removed VPN, connected through wifi doesn’t work, connected through cellular dat doesn’t work. Closed and reopened doesn’t work. Uninstalled, reinstalled - doesn’t work. ### 1/5 — The App is not working on iOS *2022-03-31, version 3.1.3* Tried my iPhone and iPad not working, always brings a white screen. Tried to remove and reinstall, no luck ### 1/5 — Useless. *2020-09-03, version 3.0.8* Links to the articles are all dead. No audio on the videos. Completely useless app. ### 1/5 — Doesn’t load articles *2020-01-17* Tapping an article for assistance with any matter just opens a blank page within the app. Useless. ### 1/5 — Logs me out after 1 minute *2019-09-19, version 3.0.1* Can't do anything before it logs me out. ### 1/5 — no basic testing done *2019-09-18* This app logs off by itself after being active on the app for < 1 minute. Terrible that it can't keep track of session length and user activity. ### 1/5 — Logs user out after 1 min *2019-08-06* Login in, click on article, start to read , 1 minute later, pop up ‘click ok to continue’ logout about to expire due to inactivity, click ok. Back to logon screen. Deleted. ## Most critical reviews (10 lowest-rated) ### 1/5 — Janky and slow *2026-07-08* The app is extremely janky and slow. Typing has a lag, very frustrating experience ### 1/5 — Not working *2026-01-20, version 3.3.1* Asking for verification code- and then cannot submit as keyword don't hide - need a big improvement ### 1/5 — Pants *2025-08-05, version 3.2.9* Utter pants ### 1/5 — Useless *2025-01-21* Tried to set up account and it kept freezing. Tried several times and gave up. This is supposed to be an employee benefit, but it’s a dead end. ### 1/5 — Useless *2025-01-07* I have had the app for months now. It has never worked. If i try to do the “assessment” it fails after question 4 or 6 and will not complete. Useless for something that should be really helpful. ### 1/5 — Can’t log in … page too expanded and code area cut off *2024-12-24, version 3.2.0* Can’t log in … page too expanded and code area cut off. Can’t even get into ap to use it ### 1/5 — Doesn’t work *2024-12-18, version 3.1.30* Super slow. If a screen even loads it is normally just plain white with a tiny question mark in the corner. I can’t believe the developers don’t even test the basic functionality of their own app. ### 1/5 — Non functioning *2024-11-08, version 3.1.30* App is unuseable ### 1/5 — Worthless app *2024-06-24* I have to change my password every stinking time I try to login. It doesn’t take the password I clearly remember and correctly type, so I always have to click on forgot password. Not user friendly at all ### 1/5 — Non-functional and not intuitive *2024-06-12* Just trying to find someone to talk to. Go through the questions just to get a prompt to call 911 for emergency help. Can’t find help. ## Most praised reviews (8 highest-rated) ### 5/5 — New look and feel is AMAZING *2025-01-24, version 3.2.2* This is a fresh look that appeals to me. The journey I took was personal and memorable. I do not remember the last time an app made me feel this way. Great impact and a lot of really good content and functions. Assessment is great! Very nice!! ### 5/5 — Amazing upgrade!!! *2024-12-20* Awesome upgrade. What an amazing experience!! Nice work ComPsych. ### 5/5 — Got help with Dad *2023-04-14* My father is older and getting forgetful. From the app, I was able to call in and get some great help. ### 5/5 — Much improved *2021-06-22* This app has come a long way and does a grab job of portraying all that ComPsych GuidanceResources has to offer. The program is fantastic and provides amazing resources to all of us employees! ### 5/5 — Love the updated version... *2019-04-19* Long overdue but very welcomed. Clean, uncluttered and visually pleasing. So easy to find things now. Love the Ondemand videos!! ### 3/5 — Please add FaceID! *2023-10-26, version 3.1.20* It’s a great app and resource, I just really wish it supported biometric login, like FaceID and TouchID ### 2/5 — Very glitchy *2026-08-21* This app is pretty horrible. You have to reset constantly just to see menu items that was once on the screen but now magically gone. It’s a great idea to have an app like this for this service but it is very hard to use. ### 2/5 — It is WAY too slow… *2026-01-07* So far this seems like a platform with a wealth of knowledge that I would love to dive into. HOWEVER, it seems like every subpage you try to open takes over a minute to open the content. It makes the mobile app almost unusable. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*