# Guide for iCloud & iCloud Drive - Backup & Restore your Photos — user reviews > 195 indexed App Store user reviews of Guide for iCloud & iCloud Drive by A Bodewell Production UG, rated 2.40/5 from 444 ratings. - Source: https://appshunter.io/ios/app/guide-for-icloud-and-icloud-drive-backup-and-restore-your-photos/id473525028/reviews - App overview in markdown: https://appshunter.io/ios/app/guide-for-icloud-and-icloud-drive-backup-and-restore-your-photos/id473525028.md - Rating breakdown: 5★ 96 · 4★ 41 · 3★ 34 · 2★ 32 · 1★ 241 ## What do users think of Guide for iCloud & iCloud Drive? Overall sentiment: negative **Pros** - 🌟 Helpful guide - 👍 Detailed instructions **Cons** - 🐛 App crashes on launch - 💰 Paywall for content - 🙄 Excessive ads - 🤔 Confusing navigation **Commonly reported bugs** - App crashes on iPhone 12 and newer - Unable to download purchased videos **Most requested features** - Free access to all content - Improved app stability - Simplified user interface ## Newest reviews (19 of 195) ### 1/5 — Downloaded *2021-12-07, version 9.3.2* When I tried to open it my phone returned to my Home Screen and I tried to open it from my home page and library and it was the same thing???? ### 1/5 — iCloud email failure *2021-10-28, version 9.3.2* I can’t even be recognized by my email user name anywhere but I get emails with it. If I go anywhere and put in my email I use in iCloud it says invalid email username does not exist I swear gmail works every time I’m so frustrated right now ### 1/5 — Will not run on iPhone 12 or newer *2021-09-03, version 9.3.2* Funny I should say, I always thought that newer phones, technologies, etc. Were deemed backwards compatible, not in this case I must guess. Maybe the developer’s level of capacity/intelligence only limited up to iphone 11 then total brainlock when the iPhone 12 came out in the market lol ### 1/5 — App wouldn’t open *2021-03-23, version 9.3.2* Wouldn’t open after installation. Twice. ### 1/5 — Useless *2021-01-30, version 9.3.2* It closes itself after I open it. A useless machine by definition. ### 1/5 — Should be removed from App Store *2021-01-30, version 9.3.2* Useless, doesn’t open, have deleted ### 1/5 — Apple scam *2021-01-27, version 9.3.2* You can only use it on a single device. Charges a fee for each device even though the devices share data. ### 1/5 — Scam *2021-01-22, version 9.3.2* Unable to give it a negative star rating ### 1/5 — Guide for iCloud *2021-01-21, version 9.3.2* When I try to open this nothing happens???? ### 1/5 — A glitch ? *2021-01-01, version 9.3.2* Have this app on iPad Pro and iphone but it does not even open. What a shame! ### 1/5 — This is just hopeless *2020-11-27, version 9.3.2* This young girl doing the voice over is unintelligible toEnglish speakers and to anyone slightly deaf it’s a monotone drawl. A text or subtitles are required I’m afraid Apple are not helpful these days too much “Something went wrong try again later”. Awful! Wake up to your responsibilities. Ivory S. ### 1/5 — Non starter *2020-11-04, version 9.3.2* Downloaded the app, tried to take a look and it wouldn’t stay open. Just started and instantly stopped time after time. Deleted! ### 1/5 — Won’t open on IPad *2020-10-18, version 9.3.2* Downloaded but will not open on IPad. Refund required if billed. ### 1/5 — This app says it works on this device. But it does not work at all. *2020-10-16, version 9.3.2* I have a iPad fifth generation. And I am running iOS 14.0.1. And what is happening. Whenever I open the app from the home screen it just crashes. And takes me back to the home screen repeat when I touch the icon to open the app it does not open at all. It takes me right back to the Home Screen. Please fix ### 1/5 — Doesn’t Open *2020-09-24, version 9.3.2* I’m trying to figure iCloud out...haha...this app won’t open, though it downloaded fine. It’s of zero value. ### 1/5 — Garbage *2020-09-08, version 9.3.2* TerribleApp ever ### 1/5 — Are you nuts *2020-08-22, version 9.3.2* So expensive for telling us what we can simply know in more detail from reading the Apple website and selecting “iCloud help” And you could maybe charge 99p - but surely this is just so you can collect data on its users as it needs permissions to access almost every area of your phone from contacts to other drives, messages, calls etc. Selling this data it seems - and making us pay ridiculous amounts for what is totally free. REPORTED TO APPLE CUSTOMER SERVICE COMPLAINTS DIVISION AND FIRSED OF AN EMAIL DETAILING EVERYTHING JUST SPOKEN ABOUT. HOPEFULLY YOU GUYS ARE BANNED FROM UP,OADING AN MORE APPS BECAUSE THIS IS DISGUSTING AND GREEDY BEHAVIOUR AND IF UOU ARE COLLECTING DATA WITHOUT OUR KNOWLEDGE, ALSO ILLEGAL. THIS WILL BE REMOVED SOON- SO DO NOT DOWNLOAD, BUT DEFINITELY DO NOT PAY THRM FOR IT. THIS MIGHT BE THE WORST ATTEMPT AT MAKING AN APP WITH THE SOLE INTENTION OF GREED AND POSSIBLE TO COLLECT DATA TO SELL. ARE YOU A CHINESE COMPANY BTW. Genuine question. ### 1/5 — Joke *2020-08-11, version 9.3.2* Doesn't even open. Iphone 11 ### 1/5 — App will not open, is useless *2020-07-29, version 9.3.2* App will not open, it is useless ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2023-08-05, version 9.3.2* This is not a working App!!!!! ### 1/5 — What is this? *2023-07-08, version 9.3.2* I downloaded this to my phone. I tried to open the app and it doesn’t do anything now I’m concerned that this is some kind of spyware. Is there support for this app? Please remove your app until you can fix your issues. It will help your business in the long run because the name that you are creating for yourself is that you are spyware until you can properly code an app that will open. ### 1/5 — App won’t work *2023-06-04, version 9.3.2* Installed twice and still doesn’t work ### 1/5 — Doesn’t work. *2023-04-18, version 9.3.2* I downloaded this app and it wouldn’t open up at all. I have deleted it. ### 1/5 — Why?? *2023-04-16, version 9.3.2* Everytime I try to open this up, it immediately just shuts down. I have an iphone 13. Does this not work with my phone? Very disappointed. ### 1/5 — Doesn't even open *2023-03-10, version 9.3.2* This app has never worked from day one. As soon as I click it, it returns to main screen. Maybe a setting?? ### 1/5 — Crashes *2022-08-18, version 9.3.2* I just downloaded this app. I opened it and it crashed. I am deleting it. ### 1/5 — Can’t open it now? *2022-07-26, version 9.3.2* I am not able to open it what happened to app ### 1/5 — Nice idea … *2022-06-27, version 9.3.2* But it doesn’t work. It just flashes. More learning by trial and error, I guess. ### 1/5 — NO SUPPORT *2021-12-12, version 9.3.2* App doesn’t even open! Requests for help go unanswered! DO WASTE YOUR TIME ## Most praised reviews (10 highest-rated) ### 5/5 — Won’t load at all *2021-04-29, version 9.3.2* was willing to give it a try but every time I tried to use it, it would just flash a blue screen really quick then nothing ### 5/5 — Me gusta *2020-04-08, version 9.3.2* Hojala pueda actualizar iOS 10 ### 5/5 — Me *2020-01-01, version 9.3.2* Thanks. ### 5/5 — Map *2019-11-10, version 9.3.2* This Map program is easy to use and read. I enjoy using it to find my way! ### 5/5 — iCloud *2017-09-21* It is a wonderful tool. I am using it all the time. It is a tool that keeps me user of all Apple products. Rifat KOTOB ### 5/5 — Mohammad Bagheri *2017-08-22, version 9.3.2* Mohammad Bagheri ### 5/5 — Review *2017-03-06* I found the guide to be very helpful. The chapter instructions are clear and concise, a plus for tech dummies such as myself. I use my pad and phone a lot and getting them to hum better is saving me much grief. ### 5/5 — Awesome? *2013-07-20, version 2.1* Just downloaded ios6 hope it's good ### 5/5 — Big help *2012-12-22, version 2.1* Very helpful thank u ### 5/5 — Amazing *2012-07-25, version 1.0* Very good just a few things bothered me like its a bit laggy and when ever you're ipod goes into sleep mode it has to re connect which can take some time. Otherwise very very good app DOWNLOAD THIS --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*