# Gusto Mobile — user reviews > 423 indexed App Store user reviews of Gusto Mobile by Gusto, inc., rated 4.80/5 from 48,062 ratings. - Source: https://appshunter.io/ios/app/gusto-mobile/id1478804271/reviews - App overview in markdown: https://appshunter.io/ios/app/gusto-mobile/id1478804271.md - Rating breakdown: 5★ 44,129 · 4★ 1,810 · 3★ 692 · 2★ 277 · 1★ 1,154 ## What do users think of Gusto Mobile? Overall sentiment: mixed **Pros** - 💰 Wage advances and budgeting tools - 🕰️ Early pay feature - 📊 Helpful tracking and statistics - 👍 User-friendly and efficient - 🔒 Secure and trustworthy **Cons** - 🐛 Frequent app crashes and glitches - ⏱️ Slow load times and app performance issues - 🔒 Difficulty accessing and managing accounts - 🔍 Unclear policies and lack of transparency - ❌ Poor customer service and unresponsive support **Commonly reported bugs** - Login screen freezes and issues - Inconsistent paycheck arrival times - Debit card delivery delays and malfunctions - Inability to update contact information - Syncing issues between app and web platform **Most requested features** - Ability to easily update direct deposit split - Mobile time tracking and clocking in/out - Improved geofencing and location accuracy - Integration with other financial apps and services - Streamlined onboarding and account management ## Newest reviews (10 of 423) ### 3/5 — No Option to Stay Logged In *2026-08-20, version 3.78.0* Other payroll providers allow the user to stay logged in which enables the user to seamlessly clock in and out. With Gusto, you need to verify your login credentials, wait for the app to load the landing page, then wait for the app to load the time clock page, all before you can clock in/out. The option to remain logged in at all times would significantly benefit the user experience. ### 2/5 — Hacked *2026-08-12, version 3.77.0* I’m not happy with being hacked before I even get my card. ### 2/5 — Fees *2026-08-08, version 3.76.0* Why do they charger fees for instant transfer smh ### 3/5 — Why are Social Security and Medicare lump together? *2026-08-06, version 3.76.0* I grow weary of having to keep tapping and drilling down to get to the information I need. When I look at the initial splash screen in pay history for a paycheck, it shows me the federal taxes paid, but then it lumps Social Security and Medicare together. I track those separately-if I want to see the individual amounts of each, I have to click again to get to the actual paystub. I really wish it would break these into separate categories on the initial view. ### 3/5 — Options that cost too much *2026-08-02, version 3.75.0* See title for review ### 3/5 — No need to use Gusto to receive paychecks *2026-07-30, version 3.75.0* Mediocre very inconsistent ### 1/5 — To many fees *2026-07-28, version 3.75.0* Just to get instant you charge ### 2/5 — Needs HSA Support *2026-07-21, version 3.74.0* It’s a fine app experience for what it is. However, the biggest issue I have is the number of clicks to get to your HSA/FSA, then you get launched to the browser anyway and have to re-login. Other than seeing my paystubs, what’s the point of this app really? ### 1/5 — This app *2026-07-20, version 3.73.0* Sucks! I talked to customer support and they confirmed I was at 50% for my employee stuff yet on the app it stays locked up at 20% and the log walking forever at tax withholding. I’ve uninstalled the app numerous times and my software on my phone is the latest and still nothing! This sucks! ### 5/5 — Amazing app *2026-07-16, version 3.73.0* Every employer should be using this! I love the app and its accessibility! ❤️ 🌟 ## Most critical reviews (10 lowest-rated) ### 1/5 — Baffling *2026-08-27, version 3.78.0* Highly do not recommend. Unless you sign up for one of their credit cards or something weird like that they don’t pay you on time. I should be able to get the money I worked for on time, and the worst part is it actually cost them nothing to pay me on time they just choose to not pay me on time because I won’t get there credit card. so from an employee perspective this is a very low quality app. They gatekeep this feature, that is the point of the app. Pay me! lol. Nobody wants to do their job now a days lol. ### 1/5 — Charges too high and transfers too low *2026-08-27, version 3.78.0* Pay way to much to move my money and can only do small amounts. It’s a racket ### 1/5 — Fees *2026-08-24, version 3.78.0* There should not be this many fees to move money around ### 1/5 — Gusto Sucks! *2026-08-22, version 3.78.0* Can’t get all of my money out of here. Charging a fee to transfer my money is unacceptable. I got tricked into using this banking app in the first place and I’m glad I never had to rely on it. Gusto Sucks!!! ### 1/5 — Bobbi Jo Wagner *2026-08-17, version 3.58.0* Junk! People like myself who can’t afford the newest iPhone can’t even access this anymore so I have no idea what’s going on with my pay or schedule or taxes or anything!!😥👎🏻 ### 1/5 — Delayed deposit *2026-08-14, version 3.77.0* This is the second time in a month that my paycheque has been delayed. Not fault of my employer but of Gusto. This leads to a lot of unnecessary hassle and stress. Supposed to get paid Friday and now it’s been delayed to Wednesday. That’s FIVE DAYS WITHOUT MY PAY. UNACCEPTABLE ### 1/5 — Very inconsistent, terrible payroll app *2026-08-13, version 3.77.0* Very horrible and inconsistent no longer using them ### 1/5 — Fuk gusto *2026-08-12, version 3.77.0* They literally lied to me and said it was connected to chime ### 1/5 — Omg the spam they send me *2026-08-09, version 3.76.0* Why am I still getting hit up twice a day by these guys? Stop trying to sell me payday loans, it’s a bad look. ### 1/5 — Difficult system *2026-08-05, version 3.76.0* Gotta pay to get your money out even when they’re at fault with the systems set up. I answered the fraud text and card wouldn’t work so I had to pay more money to use my money smh 🤦‍♂️ ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2026-08-21, version 3.78.0* All the features of the app are easy to use and very convenient ### 5/5 — Best app *2026-08-16, version 3.77.0* Love this application ### 5/5 — Love love love *2026-08-14, version 3.77.0* This app is great. Payroll is on point. And to have the option to advance from your check is truly life saving! ### 5/5 — Real deal *2026-08-07, version 3.76.0* This is one of the best apps I’ve used this far thank you ### 5/5 — Set to rip you off *2026-08-04, version 3.76.0* The gusto app randomly takes money from your check to “save it for you” but when you need it fast, it will charge you $4.50 to “advance” your own money. You have to look at these apps and what they decide for you. I also elected on my W-4 to report $5000 in income from 1099. It chose to use the form’s annual income forecast and presume that it meant $5000 per check in extra income. The employer has way too much manual control to override electronic stamped times to their advantage. Be ware. ### 5/5 — I am job *2026-08-01, version 3.75.0* I am job ### 5/5 — Great *2026-07-24, version 3.74.0* So far I have enjoyed this account. ### 5/5 — Gusto Service! *2026-07-19, version 3.73.0* Amazing service! They work with you and they go above and beyond to appease your needs! Love them! ### 5/5 — Great app and product! *2026-07-19, version 3.73.0* I love the Gusto app, so easy to use. ### 5/5 — My opinion *2026-07-16, version 3.73.0* Gusto is a pretty solid app that is consistent and reliable and I would recommend it to anyone needing the types of service that they provide. I’ve even had to call crusty service for questions about things I didn’t understand and they where more then willing to help me understand them. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*