# Guthrie's Fried Chicken — user reviews

> 32 indexed App Store user reviews of Guthrie's Fried Chicken by Guthrie's Franchising, Inc., rated 3.35/5 from 119 ratings.

- Source: https://appshunter.io/ios/app/guthries-fried-chicken/id1560460996/reviews
- App overview in markdown: https://appshunter.io/ios/app/guthries-fried-chicken/id1560460996.md
- Rating breakdown: 5★ 66 · 4★ 3 · 3★ 2 · 2★ 3 · 1★ 45

## Newest reviews (15 of 32)

### 1/5 — Not worth the time getting it

*2024-04-30, version 3.18.0*

Not locations are on it

### 1/5 — Limited availability

*2024-04-18, version 3.18.0*

Only eight locations available, four in the Memphis area, one in Jackson, Mississippi, and three near Covington, Kentucky (Cincinnati area).

### 1/5 — Can’t set location

*2024-04-17, version 3.18.0*

When you try to search for a location it doesn’t work. It defaults to a Mississippi location.

### 1/5 — Needs an update

*2024-02-15, version 3.18.0*

Add Alabama locations. The lack of locations makes me want to go to competitors that have usable apps.

### 1/5 — App Use

*2024-02-14, version 3.18.0*

I live in Alabama and this app will only let me order from Mississippi … help!!!!!!!!

### 1/5 — Horrible App

*2024-01-29, version 3.18.0*

They just opened a new location near me and I am unable to change the store location to place an order.  What food service restaurant does this?

### 1/5 — Abysmal

*2024-01-21, version 3.18.0*

None of the Alabama locations are visible on the map.

### 1/5 — Broken

*2023-11-25, version 3.18.0*

The location service on this app is completely broken. It only lets me choose locations in Mississippi and I don’t even live in that state. :/

### 1/5 — Limited Store Selection, Signup Process Impossible

*2023-11-17, version 3.18.0*

As others have said, it only has a few locations available on the app, so it’s practically useless for most people. Even if you did want to sign up for an account, it won’t activate the submit information button on the sign up page once you’ve filled everything in. I’ll gladly update my rating once the app is fixed!

App: 0/5 
Food: 6/5!

### 1/5 — Useless without being able to change location

*2023-05-17, version 3.18.0*

Deleted, reloaded, deleted for good.

### 1/5 — Terrible App

*2023-04-26, version 3.18.0*

Have to agree that the app is useless.  
I live in Burlington, KY and I have a Guthrie’s a mile away. When I search for a local location, it takes me to Memphis, TN.  Even when I try to input my zip code, it does the same.  Deleting the app now.

### 1/5 — Terrible

*2022-02-02, version 3.17.0*

Just downloaded this and it will not pick up my location and only shows me 3 random Guthrie locations in other states.

### 1/5 — Needs to be updated

*2021-12-30, version 3.15.0*

They need to update new locations. Great chicken but terrible app!

### 1/5 — Location doesn’t change

*2021-11-28, version 3.11.0*

Guys fix your app or get rid of it

### 1/5 — Is this just for TN locations??

*2021-09-16, version 3.11.0*

Same issue as others.  App just seems to be for the TN locations.

## Most critical reviews (10 lowest-rated)

### 1/5 — Major location glitch on app

*2026-06-24, version 3.30.1*

The app location is stuck on Oxford Mississippi. I cannot get it to move, even when I type in a new address. I have deleted the app and reinstalled it. 
I don’t consider myself technically challenged, but this one has thrown me. Please fix!!!!

### 1/5 — Location , location, location

*2025-06-09, version 3.30.1*

It doesn’t let you change your location I mean, come on that is ridiculous

### 1/5 — Location issues

*2025-06-04, version 3.30.1*

Does not allow me to order through app at my location in Alabama

### 1/5 — App needs update

*2025-04-17, version 3.30.1*

Our location does not show up on the app but will on the website. Very inconvenient

### 1/5 — Horrible App

*2025-04-11, version 3.30.1*

If your going to have an App, then it needs to be able to be used by more than 5-6 restaurants. Get with the times like the other restaurants and update the locations of the restaurants to be able to use it or make a new one.

### 1/5 — No Ga location

*2025-03-24, version 3.30.0*

There’s at least three Guthrie’s in Georgia and there’s not one location on the app

### 1/5 — Web site useless

*2025-02-22, version 3.30.0*

Won’t find any of the Georgia stores or do anything else. Waste of time.

### 1/5 — Can’t get it to locate anywhere but Mississippi location

*2024-10-04, version 3.29.0*

We have multiple locations in our Alabama town and I couldn’t get it to recognize anywhere but Oxford, Mississippi. I hate to be mean, but this app is useless.

### 1/5 — Worst app ever

*2024-05-19, version 3.18.0*

I live in Georgia and have 2 Guthries within 5 miles of home. Yet when I use tha app to do an online order the only location choices are over 300 miles away. They know how to cook breaded chicken I reckon but fail miserably at making a competent app.

### 1/5 — App doesn’t work!

*2024-05-02, version 3.18.0*

I keep putting in my address, it recognizes it but doesn’t get me my local store.

## Most praised reviews (5 highest-rated)

### 5/5 — Chicken Review

*2025-10-01, version 3.30.1*

Great seasoned chicken

### 2/5 — Location

*2026-07-18, version 3.30.1*

It’s unable to detect my correct location, I live in SC, it says the closest location is in Kentucky. Unable to get back to Home Screen. Too many glitches in this app, I’m getting rid of it

### 2/5 — George

*2026-06-16, version 3.30.1*

June 15. 2026. 6:30 pm. Placed an order on the AP, Hwy. 31 Vestavia Hills. Amount charged appeared on the AP. Went to pickup and we were advised this store does not use the AP and we would have to apply for a refund .
I went inside and asked for the manager or franchisee. We were given the 2 meals we ordered. Why were we able to place an order when this store does not use the AP??

### 2/5 — I don’t live in Mississippi

*2024-03-12, version 3.18.0*

The app will not let me select a store in my area (or even in my state!) no matter how I enter my address. I have tried repeatedly. I enter my zip code, my City and state—even my complete address and it never changes. I can’t use it if I can’t buy from my local stores!  Very frustrating.

### 2/5 — Too long a wait for mediocre service

*2022-09-15, version 3.18.0*

I had to wait over 30 minutes for my order after ordering it on the app. The only reason I downloaded the app was I thought it would offer loyalty rewards like Zaxbys, McDonalds, etc. The app waited until I tried to start an order before asking for my personal information. The server even made a smart-aleky remark after I told her it took too long to prepare my order.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*
