# GVB reis app — Dé OV app voor Amsterdam

> Public transport planner and ticket app for Amsterdam and the Netherlands. (iPhone/iPad app by GVB Exploitatie B.V..)

- Source: https://appshunter.io/ios/app/gvb-reis-app/id1544439867 (this page in markdown: same URL + `.md`)
- Developer: [GVB Exploitatie B.V.](https://appshunter.io/developer/1544439869)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.70/5 from 2,381 App Store ratings · 199 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 30 MB
- Languages: American English, Dutch
- Released: 2021-02-14
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/gvb-reis-app/id1544439867/reviews.md

## What is GVB reis app?

The app for travelling by tram, (night) bus, metro and ferry in Amsterdam and the rest of the Netherlands. Your indispensable travel buddy for frequent travellers or for just a visit. Quickly and easily plan your trip from home to work, a restaurant or the theatre or from Schiphol to your hotel or B&B. Check whether there is a diversion or delay on your route. You always have your favourite line’s up-to-date departure times at your fingertips. And now it’s also possible to purchase a barcode ticket for immediate travel. 

What the GVB travel app offers you:
- Up-to-date travel information: always the most reliable and up-to-date travel information for the GVB network as well as for all other public transport companies in the Netherlands. 
- Trip planner: plan your trip to any address in Amsterdam or the rest of the Netherlands.
- Alert for disruptions: turn notifications on for your favourite line(s). You will receive an Alert if there’s a diversion or disruption. You can set this for certain days and time periods. 
- Crowd indicator: in each requested travel advice, you can immediately see how busy a service is expected to be. 
- Bicycle as before and after transport: under travel preferences, you can easily indicate whether you will start or end your trip by bicycle. 
- Travel only with GVB: if you have a GVB travel product, e.g. a GVB hour/day or GVB Flex, and only want to travel with GVB lines, it’s easy to set this in your travel preferences. 
- Save favourites: save your favourite locations in Amsterdam with just one click. It’ll then be even easier to plan your next trip. 
- In-app ticket purchase: you can buy tickets via the app for one hour or for more hours/days and activate them immediately so you are ready to travel. Easily check in and out using your mobile. 

Why are travellers using the GVB app even more?  
- Unique Touch Swipe planner – The most personalised trip planner in the Netherlands. Simply swipe from your current, favourite or any other set location to the key places of interest in the city and your trip will be planned instantly. Then you can personalise your destinations. Select your destinations from a list of main locations in Amsterdam and surroundings, and save them for later use.
- Personal dashboard based on your travel profile. Directly access the key functions for your travel profile via your main screen. For example, if you use the app mainly for commuting, you will find your set regular route in your dashboard. In that way you always have the up-to-date departure times at hand.
- You can compose your own menu to display the functions which are most useful to you.
- Check the latest updates on disruptions and planned diversions.
- Search for up-to-date departure times by location, stop name or line. (available from mid-May 2021)
- Get in touch with GVB Customer Service quickly and have direct access to GVB Services such as lost & found or missed check-out (claim a refund for missed check-ins or check-outs). 
- Fully available in Dutch and English.

## Key features

- Real-time travel information
- Trip planner for all addresses
- Disruption alerts and notifications
- Crowd indicator for services
- In-app barcode ticket purchase
- Save favorite locations

## What do users think of GVB reis app?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Helpful navigation
- 🚀 Straightforward ticket purchasing

**Cons**

- 🐛 Unreliable QR code scanning
- 🔒 Lack of secure payment options
- 🤔 Confusing user interface
- 💸 Tickets disappearing from app
- 🤔 Incompatibility with Apple devices

**Commonly reported bugs**

- QR codes not scanning properly
- Purchased tickets not showing up
- App crashing or freezing
- Incorrect transit information

**Most requested features**

- Integrate with Apple Wallet
- Improve QR code scanning reliability
- Add more payment options like Apple Pay
- Simplify user interface
- Provide better support for lost/expired tickets

## Recent user reviews (10 of 199)

All indexed reviews: https://appshunter.io/ios/app/gvb-reis-app/id1544439867/reviews.md

### 2/5 — Confusing

*2026-07-25, version 2.26.1*

We are visiting and stay in amstelveen. Bought 24hrs public transport ticket for €10. It does not work and asked bus driver this ticket only for transpor station in Amsterdam. I hope I can get a refund but I wl let it go

### 3/5 — Sign up could be easier

*2026-07-20, version 2.26.1*

OVB pay.  I got all confused with getting this hooked up with card and account.  App good after sorted.

### 4/5 — Good but …….

*2026-07-01, version 2.26.1*

Good but doesn’t explicitly detail what time period is 24 hours

### 1/5 — Mrs

*2026-07-01, version 2.26.1*

Tried to get another ticket just kept saying pending very slow and left me thinking what I should it was pending in my bank also

### 1/5 — Ticket didn’t work

*2026-05-29, version 2.25.2*

Just wasted my money as the ticket does not work it won’t read it. So I have had to get alternative transport after wasting my money on this useless service

### 1/5 — Very complicated

*2026-05-24, version 2.25.2*

Bank to app interface is hard to navigate

### 3/5 — Doesn’t work for train from Schiphol

*2026-05-08, version 2.25.2*

I wish I had known that the train from the airport into Centraal was not part of the GVB system, even though it comes up on the route planner. The filter for GVB only is not intuitive to find in the app. I wasted €10 for 24 transit that I didn’t actually need, on top of the train tickets I then had to purchase. Not a great welcome to travellers.

### 1/5 — Pay

*2026-04-29, version 2.25.1*

I paid 3 times and I can’t stop the process

### 1/5 — Waste of money

*2026-04-07, version 2.24.0*

Bought 96 hour ticket, didn’t work on the metro. Went to their ticket office outside. No help, was basically told I was using it wrong. I’m not stupid and know how to use a scanner and barcode. No form of an offer of refund as a gesture of goodwill.

### 1/5 — DONT USE APPLE WALLET

*2026-03-25, version 2.24.0*

online it will prompt you to buy a ticket and put it on your apple wallet. I found out the hard way that simply doesnt work and you have to cut your losses and buy a pass with the app

## Frequently asked questions about GVB reis app

### What does the GVB reis app do?

The GVB reis app helps you plan and navigate public transport journeys in Amsterdam and across the Netherlands. It provides real-time travel information, alerts for disruptions, and allows you to purchase barcode tickets for immediate travel on trams, buses, metros, and ferries.

### What are the key features of the GVB reis app?

Key features include up-to-date travel information for the entire Dutch public transport network, a trip planner for any address, disruption alerts with customizable notifications, a crowd indicator for services, and the ability to purchase and activate barcode tickets directly within the app.

### Is the GVB reis app free to use?

The app itself is free to download and use for planning and receiving information. However, you can purchase barcode tickets for travel directly through the app, which incurs a cost for the transportation service.

### What public transport can I use with the GVB reis app?

You can use the app to plan journeys and get information for trams, (night) buses, metro, and ferries within Amsterdam and for all other public transport companies throughout the Netherlands.

### Can I buy tickets for immediate travel?

Yes, the app allows you to purchase barcode tickets for immediate travel. You can buy tickets for one hour or for multiple hours/days and activate them directly within the app, enabling you to check in and out using your mobile device.

## Version history (last 5 releases)

### 2.27.1 — 2026-08-06

This release fixes a small bug.

### 2.27.0 — 2026-07-29

In this release we have added a new way to provide feedback about the in-app experience. Additionally we have made it easier to plan a journey to a location using the map. This release also adds several improvements and fixes bugs.

### 2.26.1 — 2026-06-25

A small fix for the sorting of widgets.

### 2.26.0 — 2026-06-16

In this release we have made improvements to disruption information in the journey planner, and the app now retains planned journeys better.

### 2.25.2 — 2026-05-06

In this release we have made improvements to the accessibility of the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*