# GVRIDE — user reviews > 45 indexed App Store user reviews of GVRIDE by GV CAR VENTURES SDN. BHD., rated 4.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/gvride/id6651835302/reviews - App overview in markdown: https://appshunter.io/ios/app/gvride/id6651835302.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of GVRIDE? Overall sentiment: negative **Pros** - 👍 User friendly and easy to use - 💰 Affordable fares and cheap - 🚀 Efficient and fast service - 💯 Good experience and nice app - ✅ No hidden fees - ↔️ Reasonable pricing during peak hours - 🌟 Better than others - 👍 Recommended for use **Cons** - ❌ No drivers available - 🐛 App glitches and bugs - 📉 Low driver pay during peak hours - 👎 Misleading promotions and scams - 🚫 Unable to book rides - ⚠️ Payment issues (cash only or top-up required) - ❓ OTP not received - 😞 Terrible customer service - ❌ Incompetent customer service - 🚫 Server crashes - 🚖 Not enough drivers - 😠 Drivers are choosy **Commonly reported bugs** - App glitches frequently - Server always crashes - Cannot open the app - OTP not received - Selfie function issues (square box, not capturing) - Something went wrong, please try again error - Unable to login, selfie button missing - App crashes **Most requested features** - Show estimated driver arrival time before accepting - Enable 'auto accept' mode for drivers within a certain distance - Improve selfie function to capture properly ## Newest reviews (15 of 45) ### 2/5 — The server always crash *2025-06-06, version 1.9.7* As I using the app for 3 months the app having severals time that server crash with can't book the car. It's what a bad experience ### 2/5 — Promotion is not as is it is *2025-05-06, version 1.9.5* It says multiple free ride entitlement a day but it only lets me do 1 free ride a day… how come? ### 1/5 — Unable to use. *2025-05-02, version 1.9.5* Keep show Something went wrong. Please try again . Delete and install again no use . ### 1/5 — No Rides *2025-05-01, version 1.9.5* I have this app for more than a month. Have tried to book a ride so many times from Subang but I have not gotten even 1 ride. Each time I am told nothing is found. And I have updated the app like 10 times already. 10 updates 0 rides in more than 1 month. Ridiculous ### 1/5 — Lousy selfie function *2025-04-22, version 1.9.5* Whats wrong with your selfie function? Always in square box only..dont even capture ### 1/5 — No drivers available *2025-04-21* I heard promotions of this being a new app for booking cars in Malaysia and free rides below RM30 for Subang Jaya area until end of April, however there seems to be no drivers available through this app maybe because it’s new but it’s a waste of time trying and a month into this app there seems to be no luck with it or drivers specifically do not want to pick the free rides within Subang Jaya which makes the promotion pointless. ### 4/5 — Just my suggestion *2025-04-11, version 1.9.4* The promotion is really helpful and efficient for me. As a student, it’s really convenient to save a bit. I hope this promotion lasts forever haha. Anyway just one tiny suggestion, would it be more convenient to see how many minutes would driver take to arrive at the pickup point before the passenger accepts driver offer. It only shows with km and sometimes it’s not correct. And I think it’s essential for us, passengers to know the time so we can decide whether to just take another offer or walk to the destination. ### 1/5 — Beware guys *2025-04-10, version 1.9.4* I knew this app on social media post and there mentioned that you will get a free ride if you ride from subang jaya. I took once. When finding the driver, I have been told I need to pay for rm17. I wonder isn’t it for free? But never mind it’s still cheap with this cost. However when I reached my destination, it turned out costing me rm38 and I was actually paid with this fking cost. So beware guys, dun repeat the same mistake as me especially the things for free ### 1/5 — lack of drivers *2025-03-27, version 1.8.7* no drivers at all, tried for few days. wasting peoples time ### 1/5 — Bad experience *2025-03-18, version 1.8.4* Not recommended. There are many problems with this application. There is no free ride. Customers do not reply. ### 1/5 — Not able to login *2025-03-18, version 1.8.2* Request to selfie but do not have the button to shot and the square keep moving not even proceed to next… Not a good app to use ### 2/5 — 打车评价 *2025-03-13, version 1.8.2* 从来没打到过车 ### 3/5 — Lambat *2025-03-11, version 1.8.1* Knpa code otp lambat masuknya ? ### 1/5 — Pls fix bug *2025-03-09, version 1.8.1* Lousy app, ask to take selfie but cannot take at all ### 1/5 — (PROMO SCAM) Giving fake info to attract ppl use it *2025-03-05, version 1.7.9* Said pickup from Subang, PJ then entitled for free ride but actually not, call their customer service not picking up and message not replying. Wondering how long will this company stay.. you’re not even worth for 1 star ## Most critical reviews (10 lowest-rated) ### 1/5 — Another Uselesd App! *2025-10-19, version 2.0.1* Another useless app! Can’t find any driver. A total waste of time! ### 1/5 — cant open *2025-10-18, version 2.0.1* ？ ### 1/5 — Absolutely terrible app *2025-10-01, version 2.0.1* This app is buggy and the app support is bad as-well, they don’t treat the drivers well either and you can’t use your visa to pay, it’s either cash or you have your top up a MINIMUM of RM20 into your account. ### 1/5 — Improve App *2025-06-21, version 1.9.8* The App glitches quite a lot. The promotions were great, especially in Subang where there is plenty of student. However there are very few drivers. Please fix the app glitches, it makes the app annoying to use and I just close and open another car service. Losing lots of customers. ### 1/5 — Disappointed to this app *2025-06-05, version 1.9.7* I joined the promotion which clearly stated that multiple rides would be free(within RM30) if certain conditions were met. I fulfilled ALL the requirements, yet I was still charged. The driver even gave feedback to the customer service at the time, but now the customer service claims I’m not eligible without any proper explanation even I had provided all the evidence and just keep apologising. This is misleading and dishonest. If you launch a campaign, you should honour it. Refusing a refund after false advertising is unacceptable. Be careful before using this app what they promote is not always what you get. ### 1/5 — Terrible Customer Service, completely unprofessional and irresponsible when it comes to refunds *2025-05-27, version 1.9.7* They have a ride quota of RM30, free per day effective if ordered from Subang Jaya, however T&C says we are entitled with RM30 a whole day but after one ride although did not use up quota, the next ride is bourne by users and thanks to incompetent Customer Service, they never take action nor to refund to us the remaining subsidised amount. Don’t expect them to layan you, when it comes to money, the successful refund stories that they say are just made-up(fake) which means you will never get back your money. Please take note. ### 1/5 — Not genuine promo *2025-05-16, version 1.9.6* For the promotion, the team said free 1 day RM30 but actually is 1 ride. Miscommunication is dangerous ### 1/5 — Otp pun tak sampai *2025-05-13, version 1.9.6* Otp mana ### 1/5 — No rides at all *2025-05-10, version 1.9.5* Improve the app by enabling “auto accept” mode for driver within a certain distance of the customer booked area. Otherwise drivers are not going to accept the ride and be super choosy, it comes to an extent where there’s no point of advertising/marketing your app if customers can’t even get a ride. At last switch to other platform. ### 1/5 — Not enough drivers *2025-05-08, version 1.9.5* There’s a promotion going on from may 1st to may 31st where u get rm30 to spend daily but pick up in subang area. I tried to find a driver multiple times and waited 1hr but still no driver, it was only a 3km distance drive in subang area. They keep advertising this promotion, even in Sunway uni, but there isn’t even enough drivers to pick you up, how do you expect to meet the demand of more customers when u lack drivers? ## Most praised reviews (10 highest-rated) ### 5/5 — Nice app *2026-06-27* Nice app ### 5/5 — GV rider *2026-06-24* The best app in the world i cant even believe this app exists ### 5/5 — free ride bonus *2025-03-19, version 1.8.4* nice got free ride, easy to use and cheap ### 5/5 — KENA DOWNLOAD KALAU TAK, RUGI *2025-02-28, version 1.7.9* SELESA,KEMAS DAN CERMAT ### 5/5 — apps e-hailing yg mesra pengguna *2025-02-28, version 1.7.9* lebih telus dan praktikal, rate/caj yang dikenakan juga sangat munasabah dan tidak membebankan ### 5/5 — Nice *2025-02-27, version 1.7.8* Safe ride ### 5/5 — Gv ride is friendly for user *2025-02-26, version 1.7.8* This is a very good app! Love it ### 5/5 — Good *2025-02-25, version 1.7.8* User friendly , safe ride , verygood , ### 5/5 — Nice app better than others👍 *2025-02-25, version 1.7.8* price acceptable and more easy to use ### 5/5 — It’s easy to use! *2025-02-24, version 1.7.8* Price is at good range too! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*