# GW Rider — user reviews

> 2 indexed App Store user reviews of GW Rider by DoubleMap LLC, rated 4.20/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/gw-rider/id1475494219/reviews
- App overview in markdown: https://appshunter.io/ios/app/gw-rider/id1475494219.md
- Rating breakdown: 5★ 9 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 2

## Most critical reviews (2 lowest-rated)

### 3/5 — Needs A LOT of improvement

*2022-02-15, version 21.11.15*

I am a current junior at GW and this app has been around since my freshmen year. I have been using it a lot these past few weeks but there are a some things that I think would make the service better:

1) be able to call or contact a driver via in-app message

2) receive at ETA when you enroll into the queue. When you open the app it tells you the estimated time but when you order your ride it doesn’t.

I have been in Duques hall for AN HOUR with the queue stuck in #4. Nothing changes and I have no way of contacting anybody. I had to cancel and order again, and when I got to #6, it froze again for another 30 minutes. I doubt that it takes a service an hour to get students to their dorms/ apartments.

### 5/5 — WOW

*2019-08-23, version 19.8.2*

What a great App!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*