# Gwinnett Library — user reviews > 33 indexed App Store user reviews of Gwinnett Library by Gwinnett County Public Library, rated 1.70/5 from 58 ratings. - Source: https://appshunter.io/ios/app/gwinnett-library/id1239871605/reviews - App overview in markdown: https://appshunter.io/ios/app/gwinnett-library/id1239871605.md - Rating breakdown: 5★ 8 · 4★ 1 · 3★ 0 · 2★ 3 · 1★ 46 ## Newest reviews (15 of 33) ### 1/5 — No longer opens *2023-01-16, version 2022.1.6* The app no longer opens ### 1/5 — Doesn't load *2023-01-12* App doesn't work at all! It used to work fine before. It doesn't look like it's been tested before pushing out the update! ### 1/5 — Fix the app back *2023-01-05* Agree with KDReese on this. I couldn’t get it to open at all today! 1/5/23 Now I’m reinstalling but I worry that it won’t be easy to maneuver anymore. ### 1/5 — Please fix! *2022-12-27, version 2022.1.6* Updated app doesn’t work. Please fix! Old app was fine. ### 1/5 — awful *2022-12-17* why did they update this app to be ultimately unusable. The previous version was fine and now it’s so hard to use. Awful ### 1/5 — Update is not user friendly *2022-12-13* The update is very frustrating and makes it harder to find what you are looking for. ### 1/5 — If it ain’t broke don’t fix it… *2022-12-13* The new UI on this version is not user friendly. App is also buggy had to uninstall and reinstall. ### 1/5 — Old one wasn’t broken *2022-12-12* The old app was not broken, but this update is! Absolutely awful and totally useless. I downloaded it and tried navigating it, then gave up. Over the weekend I tried several times to use it, but It crashes upon launching. This app does me absolutely no good. Stay away from it! ### 1/5 — What is happening GPL!? 😩 *2022-12-12* I don’t know what happened to the app or what y’all did but this is not it. Why do I have to go to the web to see my updates!? Fix it please 🥹😩 ### 1/5 — Won’t open *2022-12-11* I updated the app when it said it no longer supported the version I had. After the update I logged back in and didn’t think the update was an improvement. I tried to open the app the next day and now it won’t open at all. ### 1/5 — UI/UX is lacking *2022-12-11, version 2022.1.6* I wanted to love the new update but it makes it 10x harder to figure out what’s ready for pickup and when things are due back. I already lost a hold I had been waiting for because it’s so hard to find what is ready. Please send this back to the developer team but give them feedback from those who actually use the app before they make additional changes. I pray this update doesn’t last long. ### 1/5 — Just installed last week now app isn’t opening *2022-12-10* I just installed the app last week and now I’m at the library trying to check out a book and the app won’t open at all. ### 1/5 — Doesn’t open *2022-12-10, version 2022.1.6* Please fix soon!! ### 1/5 — App won’t open after latest update *2022-12-10* Okay, finally got it to open after deleting old app and reloading. However, I don’t have access to my “for later “ items or find my previous “for later” items with having to sign in again on another page. Basically makes the app a pain and will drive me to the desk top site. Really crippled what had been a useful app. ### 1/5 — Horrible! *2022-12-07* This update is absolutely horrible. The old homepage gave a snapshot of items ready, in transit, etc. now it requires navigating through three different pages to find that information. The old homepage also had a link to view On Order items newly added to the catalog, which was one of the most helpful items. That information has completely disappeared and is now impossible to find in one location. ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst. *2023-08-20, version 2022.2.2* The app literally does not work. It doesn’t open at all. ### 1/5 — Broken *2023-06-11, version 2022.2.2* The app simply crashes upon clicking the icon. Full-stop. Hah ### 1/5 — Used to work, not any more *2023-04-10, version 2022.2.2* Apparently they updated the app and now it won’t open at all. Terrible ### 1/5 — Won’t even open *2023-04-04, version 2022.2.2* I can’t even open the app anymore—it goes blank as soon as it launches. ### 1/5 — Terrible *2023-03-21* Difficult to navigate, boring to look at, a real disappointment from the old website and app. Definitely took the inexpensive route and it shows. ### 1/5 — Not a fan. *2023-03-14* I don’t know how this app could get any worse. And then… it did. It doesn’t work. If this is a ploy to get us into the library, it’s working. ### 1/5 — Doesn’t Deserve One Star *2023-02-01* This app doesn’t work. Why did you change from the old one. It’s not easy to use and I can’t do the simplest thing-renew!!! Fix it or take it down!!!!! ### 1/5 — Broken current version will not run *2023-01-23, version 2022.1.6* Press app icon, appears to start then disappears to device background, UI does not display ### 1/5 — Why did app stop working?? *2023-01-18* Won’t open at all anymore, so now uninstalled & will reinstall. Frustrating cause I just need to renew a book real quick…. ### 1/5 — Crashing *2023-01-17* The app needs updates. For the last several weeks, the app crashes every time I try to open it. ## Most praised reviews (7 highest-rated) ### 5/5 — Best I’ve ever had *2026-04-29* Dunno what’s up with bad reviews, but this is the best library app I’ve used. GCPL puts DeKalb and all of FL to shame (maybe my bar is too low, but I doubt it) ### 5/5 — Does what it says on the tin! *2026-04-29* All the functionality you need for your public library, in a clean app. What more could you want? ### 5/5 — App works just fine *2023-05-30* App may have had its problems. Now it seems to work just fine. ### 4/5 — All I need from a library app *2018-04-16, version 1.2.1* Update: I took away a star because of the “review” section. This app does not allow you to leave reviews on the books (If it does, I don’t know how to do it) and it doesn’t let you expand the reviews that are there. Fix that please , and it’d be a perfect app! I just downloaded this app because the website is clunky to navigate on a mobile device. I was able to renew one of my checked out items, browse the catalog and request a hold for another book, and view my due date for my other item. It gets the job done. ### 3/5 — Gwinnett County Public Library *2020-10-30, version 1.2.3* Hi, Use abbreviations GCPL for App Store. Also use Gwinnett County Public Library for alias search. Thx Jagan ### 2/5 — Crash after crash *2023-06-15, version 2022.2.2* Updated Review 6/15/23 I’ll uninstalled and reinstalled the app - which I should not have to do. I’m almost positive this is the third time I’ve had to do so since ever using the app to begin with. Let’s see what happens as I continue to the use the app, now that it presents itself as functional. Original Review 6/13/23 For a mobile app that’s supposed to be helpful, this app won’t even open for me. It’s updated, my iOS is fully updated, and it opens and crashes. If this gets fixed, I am willing to change my review, but at the current time, the app is pointless. ### 2/5 — Update is less easy to use at a glance *2022-12-11* Definitely miss having the quick view of whether a book was available, in-transit, on order or just waitlisted --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*