# Gym Hero — user reviews > 122 indexed App Store user reviews of Gym Hero by Big Mike Alright UG haftungsbeschraenkt, rated 4.43/5 from 344 ratings. - Source: https://appshunter.io/ios/app/gym-hero/id459595709/reviews - App overview in markdown: https://appshunter.io/ios/app/gym-hero/id459595709.md - Rating breakdown: 5★ 247 · 4★ 50 · 3★ 17 · 2★ 9 · 1★ 21 ## What do users think of Gym Hero? Overall sentiment: neutral **Pros** - 👍 Great app for tracking workouts - 🚀 Simple and efficient to use - 💪 Helps keep me motivated and track progress **Cons** - 🐛 Crashes and bugs - 🔍 Limited functionality in free version - 💰 Expensive in-app purchases **Commonly reported bugs** - App crashes frequently - Syncing and data transfer issues - Compatibility problems with newer iOS versions **Most requested features** - Add support for cardio and HIIT workouts - Improve exercise search and selection - Provide more detailed statistics and charts ## Newest reviews (12 of 122) ### 2/5 — weak support *2023-09-18* I bought the pro version, but when I got a new phone it did not transfer. I've tried half dozen times to contact support to fix the issue and no one ever contacted me back. The support email on the app bounced! Then the app said I needed to pay an additional $1.99 to use the timer? The timer worked last week! Guess I'll have to download a new app, this one is unsupported junk. ### 4/5 — Help? *2022-10-15, version 2.27* Is this app even supported anymore? Trying to buy some of the plans from the app and it won’t allow me. Also, anytime I try and download the pro app it says not available in my country. ### 4/5 — Pretty good app for tracking. *2021-06-16, version 2.27* Great app, but one question. Is there anyway to select multiple muscle groups worked. Example: Chest, shoulders , and back. Chest, triceps. Really that’s my only complaint. The inability to track complex workouts. ### 3/5 — Used to Work Well but it’s lacking now *2020-09-14, version 2.27* I’ve used this app for years to track and build programs and have logged thousands of sessions. The search auto search when looking to add an exercise has stopped working so you will need to scroll. ### 4/5 — Good app. Warning when upgrading. *2020-02-25* I love this app and been tracking via this app. I finished my workout and on the statistics page it said upgrade to pro to see previous statistics. I did and it wiped out all my records :(. So much for seeing previous statistics :( ### 3/5 — Provides good workouts, but isn’t a reliable app *2019-12-04* The workouts you can buy are good, the logging of your sets and reps and exercices is good as well, but the app sometimes bugs and I lost a couple of times some of my workouts logs of previous workouts just like that, which messes up my tracking for all my exercices. There are bugs that need to be fixed. ### 4/5 — Great app *2019-06-22, version 2.27* Great app ### 2/5 — Fine, but crashes constantly *2019-01-03* If I didn’t already have over 500 workouts logged on this, I would move to something else. It literally crashes about 3-4 times per workout for me, rendering use incredibly frustrating for what should just be a glorified spreadsheet. ### 2/5 — Loading *2018-12-06* I would love to use this app, but it just stays on the loading screen the whole time **Developer response:** Hey there, could it be that you are using iOS 9 by any chance? Unfortunately, it’s not possible to support that version anymore. But if you update iOS, you should be good to go! ### 3/5 — Doesn't remember weights & reps *2018-12-05, version 2.26* Hello, I've been using the app for a few years now. A couple months ago, not sure exactly when, one of the updates changed something. Now, when I start a previously saved workout, it remembers the exercises but NOT the weights or reps. Why?? I have to go back to the last time I did the workout, screenshot the weights & reps, and enter it all again manually. Huge PITA. Honestly, I like this app (or used to), but now I'm looking for a replacement. ### 1/5 — Not what I wanted *2018-11-05* I just wanted an app where I could add my own workouts and track them. You can only follow the in app workouts **Developer response:** Hey there, did you rate the right app? Because Gym Hero is exactly about what you said you are missing: the app adjusting to you and not the other way around. You can just log your workouts as you go (100% custom) and the app will learn your routines and settings automatically. If you have questions, you can always reach us directly via the “community” section of the app. 🤓 ### 3/5 — Crashing During Workouts Fixed, Statistics Still Don’t Work *2018-11-03, version 2.25* Title basically covers it, the problem with the app crashing every time I add a set is gone, but I still can’t get my statistics section to load any data. This is really frustrating when trying to explore the major trends in my training volume over any given period so I can properly adjust my programming. The app is definitely coming along but it’s not fully functional like it used to be/should be, so still 3 stars. **Developer response:** Hey there, sorry for missing a bug in the statistics - if you haven’t already, can you tap the “community” section in the app and let us know that the statistics display an error for you? We’ll have that fixed right away! ## Most critical reviews (10 lowest-rated) ### 1/5 — Why would I pay for the pro version ? *2023-02-17, version 2.27* Throughout the time I’ve used this app there have been enough bugs to fill a rainforest! Functions like iOS 1 app. Work outs are constantly duplicating so it looks like I do 2 workouts a day. They don’t provide a cloud service, so if you migrate to a new phone and don’t have the original phone to copy from All of your progress is gone. Can’t see previous work out without going out of your workout screen and going back to previous work outs. Poor interface and new issues regularly. **Developer response:** Hey, thanks a lot for your review! A cardio feature is on the way to support time based exercises and runs etc. Until then there are a few ways to input those activities with this version of the app. Please contact our support and we'l let you know how. Sorry to hear about the bugs! Would be great if you could report them to our support team at hello@gymheroapp.com. We are always trying hard to fix them as fast as possible! Thanks a lot! ### 1/5 — Scam *2020-12-04, version 2.27* Bought this app few years ago and not it’s not working or even updating. Be careful folks! ### 1/5 — Abandoned app *2020-11-14* This app is no longer supported or functional. Do not download. ### 1/5 — Look elsewhere. This one's done *2020-09-28, version 2.27* After 2+ years of paying for the pro version, it is suddenly gone from the US. My years of data are lost because you must pay for the pro version to export. Developers are completely non responsive to inquiries on 4 platforms. Don't use this app. It's been abandoned. ### 1/5 — No longer works *2020-09-21, version 2.27* App has not been updated for iOS 14 and doesn’t appear developer is still supporting. Recommend avoiding. ### 1/5 — Not working 10.2 OS on 5s *2019-11-15, version 2.27* Opening it app doesn't start, it shows permanently only the app's logo screen ! ### 1/5 — Stuck loading *2019-08-11* App stays loading. Kept it open for about 5 minutes on the same screen. I am opening this on the iPod 5th Gen. Please fix this bug. I would love to use this app. Thanks! ### 1/5 — New update *2019-02-07, version 2.26* The new update doesn’t allow me to see my past workouts which is the whole reason I used this app. I had to switch to a new app immediately. I’d been using Gym Hero for years so it’s annoying that they changed this feature. ### 1/5 — Won't even open up *2018-12-18, version 2.26* I click on the app to open & it won't get past the first red load screen with the weight. Bummer. ### 1/5 — Where’s my data? *2018-11-24, version 2.25* The app no longer holds my rep data from my last work out. What happened? ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2021-11-19, version 2.27* Not sure how long this app has been around but I feel like I’ve been using it at least 8 years? Only app I use. A couple of bugs here and there, but it’s been my best gym friend for a long time. ### 5/5 — Gym Hero is an Outstanding Application *2021-04-29, version 2.27* For the serious lifter committed to tracking their progress, Gym Hero is the application for you! Thank you, Gym Hero! Tom Teesdale ### 5/5 — Going on 2 ish years using it *2020-12-27* Good little app for tracking numbers and remember what exercises your on -app doesn’t know some exercises no big deal -I don’t really use the exercise database pretty much stick to bodybuilding workouts -had it for a while now I’m on 435 workouts on it -helped me start my journey and im still going strong ### 5/5 — Ernie Bongo *2020-11-02* Great app ... hands down the best work out app ! ### 5/5 — Great companion for workouts *2020-10-13, version 2.27* This is a great tool for working out. Use it every time in the gym. Would recommend it for anyone with an iPhone ! ### 5/5 — Gym hero simple works & flexible *2020-06-12, version 2.27* Used Gym Hero tracking dumbbell workouts. Simple. Easy. After cycling crash breaking pelvis 3 hairline fractures and 6 broken ribs, using Gym Hero on rehabilitation workouts. ### 5/5 — Awesome app *2019-03-11, version 2.27* I’ve been using this for five years and it’s excellent. It’s really flexible and well-designed, and has an export feature too. ### 5/5 — Generally a great app *2018-10-11, version 2.24* Crashing fix ### 5/5 — Great app *2018-09-14, version 2.23* Excellent fitness tracker and very intuitive to use. ### 5/5 — The best *2018-05-18, version 2.23* Tried a lot of workout apps and this one is my favorite. No bs or nonsense like all the others. Customer support is top notch also. Keep up the good work guys --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*