# GymMaster Member — user reviews > 213 indexed App Store user reviews of GymMaster Member by Treshna Enterprises, rated 4.20/5 from 326 ratings. - Source: https://appshunter.io/ios/app/gymmaster-member/id1297093746/reviews - App overview in markdown: https://appshunter.io/ios/app/gymmaster-member/id1297093746.md - Rating breakdown: 5★ 235 · 4★ 25 · 3★ 12 · 2★ 11 · 1★ 43 ## What do users think of GymMaster Member? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient - 📅 Good calendar integration - 💻 Works well on mobile - 🤝 Helpful for gym management **Cons** - 🐛 Bugs and glitches - 🔄 Frequent crashes or freezes - 🕰️ Booking/cancellation time constraints - 🔍 Lack of class capacity visibility - 🤖 Poor app updates **Commonly reported bugs** - Login/logout issues - Bluetooth connectivity problems - Booking/cancellation errors - Inconsistent app behavior after updates - Location services requirement without permission **Most requested features** - Apple Watch app support - Ability to select trainers for bookings - Real-time crowd tracking - Waitlist functionality - Improved calendar sync ## Newest reviews (19 of 213) ### 1/5 — Latest Update Completely Broken *2026-07-21, version 13.3.0* After the latest update today (21/07/26), the app is completely unusable on iOS. Opening the app led to a completely frozen screen on the bookings page, with no interaction possible. After deleting and reinstalling, the app freezes on the login screen, with the error “Email not found or password is incorrect” with no way to move forward. ### 1/5 — Completely unusable app *2026-07-21, version 13.3.0* I open the app and it automatically tries to login with blank fields then says incorrect email or password and freezes. Worthless. ### 1/5 — frustrated *2026-07-13, version 13.2.0* My app wouldn’t connect to the door reader and won’t log me back in after logging out claiming I am logged in on too many devices. very frustrating. ### 2/5 — Sad *2026-06-22* This is app is only good for checking in, keeping track of the times you’ve visited the gym and billing. Other than that, the exercises section—horrible. Not that I use it but it could’ve been nice to when I first started going to the gym. The workouts section…like what even is that for? You type anything in to the search bar and the only thing that comes up is “no data.” The ONLY reason I have this app is because it’s how I get into the gym. Besides that it’s AWFUL! ### 3/5 — Notes to workout *2026-06-17* I wish there an option to add a Freeform note to any of the days to better keep track of which workouts I did, the reps, etc. My gym does not have any preset workout or anything. ### 1/5 — Password reset each time *2026-06-11, version 13.1.2* This app says my password is invalid each time I login. When I reset the password, using very strong generated passwords, it says the password is weak. Then it is a 50/50 chance that it will recognize the new password. Incredibly frustrating. Basically useless ### 1/5 — Locked out of the app and support team wasn’t helpful *2026-06-04* I was locked out of the app. I contacted the support team and their only solution was to create a new password and use that to log back in. I told them I had already tried this several times, then they closed my ticket. ### 1/5 — get rid of the door unlock chime in app please *2026-06-02, version 13.1.2* when i check into my gym your app chimes and it turns off the audio to my headphones, there is no obvious way to turn off in-app sounds in your app ### 1/5 — Please remove check in sound *2026-05-24, version 13.0.1* There was an update that does added a check in sound, and this pauses any music that’s playing. Kills the vibe entering the gym. ### 3/5 — Solid app needs better iOS integration *2026-05-14, version 13.0.1* The main app works pretty well, but it would be great if the app icon could be updated to work with Apple dark theming in iOS 26 onwards. ### 1/5 — More location service slop *2026-03-24, version 12.1.1* Another app requiring location services for no good reason. Makes my decision not to use it simple. Do better, it's not hard. ### 1/5 — Why isn’t it working? *2026-01-11, version 12.0.1* Did the app get updated? And if it did why did it get made worse and harder to use? I have deleted the app and reloaded it. I’ve logged out and logged back in and still can’t access and book in my classes easily. I asked at the office in my gym and that’s all they suggested. So it’s still not working. ### 1/5 — Broken, unusable app. *2025-10-28, version 11.0.3* Asks you to select a photo to join a club, once you pick a photo and try to hit submit it says “please choose a profile photo”. So yeah. You just can’t join a club cos of bad app coding ### 3/5 — Location services needed? *2025-10-23, version 11.0.3* After the last update the app now requires my location services to be on to check in, even though the app does not have a permission request for this. Bluetooth is active, and previously this is all I needed to scan into my gym. Today I couldn’t do this unless locations services were active. If the app is requiring location there should be a permission request at the very least to do this but there is none, and no toggle switch in the app permissions. Please add this permission or remove the location requirement as Bluetooth permission should be all that is required. ### 1/5 — Useless *2025-09-26, version 11.0.2* No English language. Doesn’t work either/can’t register. ### 2/5 — Apple Watch *2025-08-28, version 11.0.0* Did the recent update now there is no Apple Watch app to get in? That was a lot more convenient then using a phone ### 4/5 — Disappeared from Apple Watch *2025-08-27, version 11.0.0* Worked great for checking in with my Apple Watch until the update 8/26/25. Please bring this feature back. ### 1/5 — Payment *2025-08-24, version 10.9.2* Why is there no way to change the payment on this? ### 3/5 — Need the time of check in *2025-07-18, version 10.9.1* App is ok, but they don’t tell you what time you checked in. Just the day. I want to see exactly what time I checked into the gym ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to login since update *2026-07-21* Since the update every time I try to log in I receive and error message of “You have reached the maximum number of allowed devices. Please contact the facility.” Why. I never had this problem before, I have reached out to customer support and have not heard back yet. Frustrating. ### 1/5 — Doesn’t let me login or set up account *2026-07-21, version 13.3.0* I opened the app, and it automatically said email not found. Wouldn’t even let me make an account ### 1/5 — Updated yesterday *2026-07-21, version 13.3.0* Junk app doesn’t work anymore, run out of Indians? Straight up nothing works. Entire app function has cease to exist. Like how do i get into the gym when this app is coded by kids? ### 1/5 — As useful as a brick *2026-07-21, version 13.3.0* When I launch the app it says "test starting" and automatically tries to log in and bricks itself. Cannot use the app. ### 1/5 — Not usable on iOS 26.5.2 *2026-07-21, version 13.3.0* On an iPhone 12 Pro, with iOS 26.5.2 the app is no longer usable. I’ve tried uninstalling and installing again along with a hard reboot of the iPhone. Of course, also did a normal power off and power on. Will update my rating if this gets fixed. ### 1/5 — Latest update broke it *2026-07-21, version 13.3.0* Your latest update says “test starting” when you open app and you can’t click on anything. I uninstalled and reinstalled and now can’t even log in due to being unresponsive ### 1/5 — 13.3.0 is broken *2026-07-21, version 13.3.0* The latest update completely broke the app. Nothing works anymore. ### 1/5 — 13.3.0 Update Broke App *2026-07-21, version 13.3.0* Garbage. Newest update broke the app. Once logged in the whole app locks up and is unusable. Unable to access the gym because of this. ### 1/5 — App frozen after update *2026-07-21, version 13.3.0* I just updated the app a few hours ago and now it’s completely frozen! I tried deleting and reinstalling the app and now I can’t even login. I drove all the way to my 24/7 gym for nothing! FIX YOUR BUGGY SOFTWARE! ### 1/5 — Can’t login *2026-07-21, version 13.3.0* This app is buggy and I can’t log into my account payed 5 dollars and can’t use the gym will never get it back thanks gymaster. ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2026-07-21, version 13.3.0* 😁 ### 5/5 — Gym Owner *2025-06-28, version 10.9.1* Hey there there are a few poor reviews on this app, but we’re here to say that we’ve used this app for over 10yrs and it’s awesome. From a member POV there are very few if any issues. From a Gym Owners POV it makes the member experience so easy. Yup, highly recommend. ### 5/5 — Really easy to use *2024-08-29, version 10.3.0* The app is straightforward and easy to use ### 5/5 — Good 👍 *2023-12-27, version 9.0.8* Good 👍 ### 5/5 — Awesome app! *2023-09-01, version 8.0.20* We love it. ### 5/5 — Easy and fast! *2023-08-31, version 8.0.20* Easy system to use. Best out there! ### 5/5 — Easy to use. *2023-08-16, version 8.0.20* Keeps me organised and gets me into popular classes before they’re booked out. ### 5/5 — Motivation *2023-08-15, version 8.0.20* Having the GymMaster App helps keep me motivated and committed to my gym sessions! I love the ability to book at anytime of the day - usually once I have a clear picture of my commitments for the next few days - and once I book a class I feel compelled to attend. 🌺 ### 5/5 — Good stuff *2023-08-05, version 8.0.20* Good stuff ### 5/5 — So easy to make a booking *2023-08-04, version 8.0.20* Great app, makes it really easy to see what classes are available and then make a booking. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*