# Gymondo: Fitness Workout Plans — user reviews

> 216 indexed App Store user reviews of Gymondo by Gymondo, rated 4.70/5 from 898 ratings.

- Source: https://appshunter.io/ios/app/gymondo-fitness-workout-plans/id1011796416/reviews
- App overview in markdown: https://appshunter.io/ios/app/gymondo-fitness-workout-plans/id1011796416.md
- Rating breakdown: 5★ 742 · 4★ 92 · 3★ 17 · 2★ 10 · 1★ 37

## What do users think of Gymondo?

Overall sentiment: negative

**Pros**

- 🚀 Motivating workouts
- 👍 Variety of programs
- 💪 Effective for fitness
- 🤩 Enjoyable experience
- 🍽️ Helpful nutrition plans

**Cons**

- 🐛 Language issues
- 🤯 Poor customer service
- 💰 Misleading subscription
- 🔒 Security concerns
- 🤔 Difficult to cancel

**Commonly reported bugs**

- Constant language switching
- Subscription issues
- Syncing problems
- Crashes and freezes
- Compatibility problems

**Most requested features**

- Improved language support
- Better customer support channels
- Transparent subscription management
- Enhanced security measures
- Easier cancellation process

## Newest reviews (12 of 216)

### 4/5 — Eine super App um fit zu bleiben für jeden!

*2025-07-23, version 2025.13.1*

Bin von der App total begeistert. Es macht richtig Spaß zu Hause das Workout zu machen und mein dreijähriges Kind ist auch manchmal dabei und macht Mamis Bewegungen nach. Wer sich schnell zwischendurch fit halten möchte ist hier genau richtig. Einfach Sportkleidung anziehen, einen Platz suchen und los geht’s! 
Einen Stern gibt‘s Abzug, weil mir seit neuestem Workouts ab dem Alter 50+ angezeigt und vorgeschlagen werden, allerdings bin ich 31 Jahre alt, das passt jetzt nicht so ganz zu meinen Daten, die ich bei Gymondo angegeben habe. Was leider etwas nervt ist der Mahlzeitenscanner. Habe jetzt mehrmals ein Foto meiner Mahlzeit machen müssen (ein selbstgemachter Salat mit Hähnchenstreifen und Joghurtdressing), allerdings habe ich nur 6/10 Punkten erhalten, weil ich das Dressing selber hätte zubereiten können. Außerdem wurde im ersten Foto Speck in meinem Salat erkannt, war aber keiner drin. Also präzise ist was anderes. Wahrscheinlich war mit selber zubereiten gemeint, dass ich die Kuh noch selber melken soll.

### 2/5 — Issue with language

*2025-06-18, version 2025.11.0*

I have use this app previously for the guided running. It was very helpful. However, when I recently downloaded the app to use it again, it continuously switched over to German translation despite me changing it back to English in the app setting numerous times.

### 4/5 — Fantastico

*2024-09-11, version 2024.17.0*

La migliore app! Pratiche morbide 👏

### 2/5 — Not Secure per Google

*2023-01-23, version 2022.18.0*

I created an account online using my google credentials as offered. Go to the app to login and I can’t because google doesn’t trust their security. Guess I have to create a new account and set up billing again and cancel the google account so I don’t get double billed if I want to use the app. Not a great first impression, especially when there are plenty of competitors out there.

Edit in response to developer below: I have two factor authentication setup, it did not allow me to progress.  I cancelled my membership so as to not be charged.

### 2/5 — Disappointing

*2023-01-21, version 2022.18.0*

I enjoy the workouts on this app, but the app itself and their team aren’t great. They renewed my yearly subscription without warning. The app is glitchy. For instance, apparently you can save 25% on your subscription if you share your referral link with a friend and they sign up. I can’t even find that link. Sometimes the app randomly logs me out and switches to German. A week ago, I contacted the team for help and they have yet to respond. It’s just not worth it - go find some free workouts on YouTube

### 1/5 — Language issue?

*2023-01-10, version 2022.18.0*

After I downloaded the app, it kept switching into German, even after I switched it back to English it would continue to change to German when I logged in.

### 1/5 — They DEFRAUDED me!

*2022-12-10, version 2022.17.0*

They committed FRAUD by charging me quietly for a whole year of membership renewal without sending me any communication, notification or reminder in advance.  Also, no communication was sent after my credit card was charged. I just accidentally found out that I was charged for a whole year. Looks like that’s the way they make money in their business. Please AVOID them!

### 1/5 — Worst customer service

*2022-12-08, version 2022.17.0*

This company does not help if you have issues and they take forever to get back to you. Do not use

### 2/5 — Will not fix time zone

*2022-07-02, version 2022.6.0*

I open the app to see what my workout for the day is- it’s a 29 minute toning. I get a couple of errands done, walk the dog for a warmup, then open the app and magically it’s now my “day off”. I’ve put in the app that I’m on Pacific Standard Time, but for whatever reason when’s it’s the next day in Europe it counts for my app here. Such a easy thing to fix, but these clowns won’t put in the effort. As far as the workouts go? Some of them are pretty good, but I’m not super impressed with the results despite using it for a few months. I think I’ll use another app next year.

### 3/5 — Dishonest

*2022-06-25, version 2022.5.0*

I like the app and the workouts are good but I was shocked at how there is not option that I can find anywhere on the mobile site to unsubscribe. Feels very dishonest.

### 1/5 — Worthless company.

*2022-04-25, version 2022.1.0*

Canceled my subscription 1 year ago and they just charged me my “annual fee” again for $83 and so I called and sent proof of cancellation and still won’t give me my refund for the subscription I canceled a year ago.

### 1/5 — Thinks I’m German!

*2022-04-11, version 6.6.0*

I usually pay £14.99 for fitness apps but due to the pandemic and the cost of living reaching an all time high, I decided to ditch the fitness subscriptions (inc the gym) and do more walking and home work outs. 

Downloaded this app after raving reviews and I’m beginning to think they were put on by the company. When I sign up it puts the language to German!! I can’t even change it ! It doesn’t even allow me to change it to English - automatically thinks I’m German. Not user friendly at all. 

Custom lost. Rubbish app. DO NOT recommend at all. Currently gone with ‘Befit’. Much better.

## Most critical reviews (10 lowest-rated)

### 1/5 — CS never answers

*2026-07-07, version 2026.13.2*

I paid for the yearly subscription and got the payment confirmation etc but the app never updated to the paid version. I’ve been contacting customer support daily for a week now but they just ignore all emails.

### 1/5 — Changed

*2026-03-31, version 2026.6.0*

I used to love this app, using it daily since 2020. Then one day it changed without warning and is now impossible to use unless you have a subscription or speak German. Biggest let down for an app with so much potential

### 1/5 — Poor tech

*2024-12-22, version 2024.24.2*

I have been using this app since the start of the pandemic. I think the classes and courses are great, however the tech is poor. I do a yoga class on the app very day and one morning all exercise classes were locked without prior warning. The app asked me to upgrade to access the locked classes so I paid for an upgrade.
However, instead of upgrading my current subscription the app added another subscription to my account. So now I am paying for two subscriptions. The worst thing was that I still couldn’t access any of the classes. Whenever I try to access the class the app asks me to upgrade and then tells me that I have already upgraded. When I  contacted customer support they seemed clueless and then told me the bug had been fixed and closed the ticket as resolved. However I still can’t access the classes. When I asked for my money back they told me that the issue had been fixed which is not correct. Their backend and customer service are poor which spoils the whole user experience. It is a bit of a shame as the variety and quality of the exercise classes are top standard.

### 1/5 — Zwei ärgerliche Fehler

*2024-05-13, version 2024.8.0*

- Die App auf dem Apple TV hat nicht so viele Optionen wie die App auf dem Telefon. (Ich gehe davon aus, dass die Leute vor einem Fernseher und nicht vor einem 6-Zoll-Handy trainieren). 
- Probleme beim Hochladen von Videos über Airdrop. Das Klonen des Bildschirms hingegen funktioniert, aber dann kann man die Zeit auf dem Fernseher nicht sehen. Ein Stern

### 1/5 — Do Not Pay For Premium

*2024-01-09, version 2023.24.0*

I have paid for the premium, they took the money but I have had no access.  After countless pleas to rectify this they have taken to just ignoring me and keeping the money.  Absolutely disgusting service.

### 1/5 — Frustrating

*2023-11-12, version 2023.21.0*

This has been the most frustrating experience I’ve had in a long time. I cannot change the app language to English. I don’t speak or read German. I figured out how to change it on the website, but not the app. Now I’m off to delete the app.

### 1/5 — Bugs in app

*2023-05-24, version 2023.9.0*

Such a shame. I was looking forward to trying this app but like others have said, on signing up the app changed the language to German with no way to switch back to English. I tried to delete the app and reinstall but the same thing happened. From the reviews, it looks like this has gone on for a while with no bug fix so I’ve just deleted.

### 1/5 — Unusable

*2023-04-23, version 2023.6.0*

When I registered initially, it changed the language to German and I couldn’t find a way to change back to English. Second time I tried to use the app it wouldn’t let me log in, I don’t know why as it’s still in German 🤷‍♀️ Uninstalled!

### 1/5 — Won’t let me sign in

*2023-02-28, version 2023.3.0*

I have deleted and re-downloaded this app over 10 times every time I sign into it with my Apple ID. It takes me back to the home screen, but in a different language. When I still proceed to sign in with my Apple ID it just keeps taking me back to the home screen to login 😑😑😑 I paid for a yearly subscription and I can’t get into the app because it signed me out

### 1/5 — Poor customer service

*2023-01-24, version 2022.18.0*

As others have written in reviews, you are not notified of renewal of the subscription nor is it in your subscription area. I contacted customer services the day I received an email confirming renewal and they have refused to provide a refund. Very unhappy customer - be careful!

## Most praised reviews (10 highest-rated)

### 5/5 — Stuck with it

*2024-04-23, version 2024.7.0*

I’ve been using this app for three years now, and I’m not getting bored. I fit in a workout about three times a week, and Gymondo makes that easy.  Great variety, great trainers (Alfred the lion and Yvonne being favourites) and I’m keeping fit whilst having fun!

### 5/5 — Große Auswahl an tollen Programmen

*2024-03-13, version 2024.4.0*

Bin seit fast einem Jahr dabei. Mein Problem war die Zeit, mit zwei Kids und Job wollte ich trotzdem was tun. Fitnessstudio oder Kurse sind toll, aber nur schwer umzusetzen. So kann ich meine Workouts zusammensetzen wie mir gerade danach ist. Die Auswahl ist groß und bunt und immer wieder kommen neue Trainings hinzu. Und sagt mir ein Workout nicht zu, mache ich das nächste mal einfach was anderes. Abends mal spontan Lust auf Yoga? Auch kein Problem. So kann ich regelmäßig was tun, es wird nie langweilig und ich kann morgens um 5:45 Uhr trainieren während die Kids noch schlafen und fit in Tag starten. Ich bin begeistert. Toll wäre noch ein Kalender in dem man sich verwalten kann, z.B. Training abgesagt wegen Krankheit. Dann könnte man sich selbst besser „kontrollieren „

### 5/5 — The only exercise I don’t hate doing!

*2024-03-07*

This app is awesome and honestly the subscription feels like a steal for everything I get. 

Gymondo has tons of different workouts and makes it easy to stay motivated. I have a hard time making time for workouts, but the app lets me select my workout length and I have tons of options for different workouts. I’ve taken boxing, yoga, pilates, dance, stretching, and strength classes. I get to like certain workouts which makes it really easy to find them again so I don't lose motivation just trying to decide on a workout. The instructors are really great.

I’ve also tried a few of the recipes offered and they were all good. I love that there is an option to add the ingredients from the meals into an easy shopping list. Meal planning isn't something I really need this app for but if I did, this is a tool I would definitely use.

### 5/5 — Gymondo, mein persönlicher Testsieger unter den Fitness-Apps

*2023-05-21*

Ich bin jetzt fast 5 Jahre Mitglied bei Gymondo und für mich ist es die beste Fitness App. Ich habe davor viele verschiedene Apps ausprobiert und bin damit nicht zurecht gekommen. Mache gerne von zu Hause aus Sport oder wenn ich geschäftlich unterwegs bin. Ich kann hier aus den diversesten Trainings wählen, je nachdem wie die Ausstattung des Hotels es gerade erlaubt. Wenn kein eigener Fitnessraum vorhanden ist, wähle ich mir ein Programm aus, was ich auch im Hotelzimmer absolvieren kann. Verbesserungsvorschläge: wenn ich z.B. gerade 2 verschiedene Programme mache, würde ich gerne an der Reihenfolge der einzelnen Kurse Änderungen vornehmen können. Manchmal ist man gezwungen 2 mal hintereinander Beine zu trainieren. Das würde ich mir gerne selber verschieben können. Und auch mal eine zweite stretching session einbauen. Das geht dann aber nur manuell und kann nicht schon im Trainingsplan eingebaut werden. Danke und Gruß, Julia

**Developer response:** Hallo, vielen Dank für dein Feedback. Am besten schreibst du unserem Support Team eine E-Mail an service@gymondo.de. Dann können wir dir schnellstmöglich weiterhelfen.
Team Gymondo

### 5/5 — Great workouts, but apple tv app crashes when leaving a video

*2023-01-04, version 2022.18.0*

Lots of great workouts of all kinds lead by good  and entertaining trainers. Good price for year membership. What drags the quality down are technical issues of apple tv version. Everytime you leave a workout video with the “back” button on remote, the app completely closes. Then you can find it hanging on the background and when you select it, it starts loading again from the beginning. Which takes some time. Also I wasn’t able to complete membership payment on the apple tv version. The last step with payment (confirmation using url and code or QR code) never completed, although there was no error message. I had to do it on mobile phone version. If these issues are fixed, it will definitelly be a 5 * app :)

### 5/5 — So viel besser als jemals gedacht!

*2022-12-15, version 2022.18.0*

Ich habe noch nie Geld für eine App ausgegeben, gerade bei Fitness Apps dachte ich mir immer „Joa, machste halt mal paar Situps oder so, brauchste keine App“. Aber kennt ihr dann sicher alle, stressiger Tag im Job, eigentlich nur noch Hunger und dann ab auf die Couch - Situps? Nö, mach ich wann anders (also nie). Ich hab mir das Jahresabo im Black Friday Angebot geholt, das kostete etwa so viel wie ein Monat Fitnessstudio. Angemeldet, Quiz zu meinen Zielen ausgefüllt und zack hatte ich einen auf mich abgestimmten Trainingsplan (10 Wochen, 4x/Woche Training). Erster Gedanke: „Oh Gott. 4x die Woche. Alptraum!“. Die Trainings sind aber so gut aufeinander abgestimmt, dass es mega Spaß macht! Habe jetzt 12 von den 40 Trainings gemacht, keines davon ausfallen lassen oder es verschoben, weil man so stolz auf sich ist es endlich anzupacken! Liebs!! Empfehle es jedem, war wirklich eine top Entschuldigung! Werde noch viele weitere Challenges annehmen und mitmachen 🫶🏼

### 5/5 — Wie Sport mit Freunden

*2022-05-06, version 2022.2.0*

Ich trainiere jetzt schon seit einiger Zeit mit Gymondo. Normalerweise verlässt mich nach einiger Weile immer die Motivation oder ich bin genervt von den Mails und Nachrichten - bei Gymondo das genaue Gegenteil! Wer auch immer die Push Nachrichten erstellt, macht einen richtig guten Job! Ich fühle mich beinahe als würden mich Freunde zum Sport motivieren 😍 Nie nervig, dafür immer informativ und motivierend. Genauso wie der Newsletter (by the way der einzige in meinem Postfach, der nicht direkt in den Papierkorb wandert, was echt was heißt😉)… Außerdem finde ich die Abwechslung toll, die die verschiedenen Workouts mir bieten, so kann ich immer das machen worauf ich gerade Lust habe! Gymondo motiviert mich auch wenn ich mal keine Lust habe. Danke dafür!👏🏻

### 5/5 — Keine Verknüpfung zwischen App und Browser

*2022-03-04*

Meine Gymondo-Testphase ist seit heute beendet. Ich habe das Jahresabo über die Internetseite abgeschlossen und mich angemeldet. Danach habe ich die App geladen und mich mit den bereits genutzten Zugangsdaten (gleich Mailadresse) ebenfalls angemeldet. Nun habe ich das komplette bezahlte Gymondo wenn ich mich im Internet anmelde ABER nicht auf der App! Das muss behoben werden... sonst ist das Programm für mich Geldverschwendung. Meine Fortschritte bei der App wurden nicht auf der Internetanmeldung synchronisiert und ich kann auf der App (trotz Abo) nicht nutzen. Das Service-Center habe ich bereits angeschrieben... ich bitte um Hilfe. Nun, wurde der Fehler behoben. Somit funktioniert alles reibungslos und ich bin sehr zufrieden.

Das Service-Center hat den Fehler schnell behoben. Jetzt läuft alles reibungslos. Die App ist wirklich super um mehr Fitness in den Alltag zu bringen.

**Developer response:** Zendesk integration is part of the PRO package.

### 5/5 — I love this!! So I had to review

*2022-02-02, version 6.4.1*

I’ve been using the app for 4 weeks now. Completed a challenge and I’m 4 weeks into a programme. The videos are easy to follow and even though I sometimes pause to catch my breath I have not found these impossible or off putting. I only came across the app on Vogue Williams Instagram and will try her program next. After coming from zero fitness I was worried it would be too hard to follow and be demotivating but I can tell my fitness has improved massively in 4 weeks and can see changes in my body, flexibility and massive changes in my mental health. So glad I found Gymondo

### 5/5 — Loving workouts with Vogue!

*2022-02-02, version 6.4.1*

Best workouts ever! Really dynamic and hits all planes of motion, great functional workouts and also Vogue makes me smile throughout with her banter! Good fun workouts, the perfect intensity! So pleased i have found this!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
