# H Wash Mobile

> Mobile laundry payment and management via Bluetooth in participating locations. (iPhone/iPad app by KioSoft Technologies LLC.)

- Source: https://appshunter.io/ios/app/h-wash-mobile/id1616984191 (this page in markdown: same URL + `.md`)
- Developer: [KioSoft Technologies LLC](https://appshunter.io/developer/1254243314)
- Category: Utilities
- Price: Free
- Rating: 4.20/5 from 685 App Store ratings · 154 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 75 MB
- Languages: American English, French (France), Indonesian, European Spanish
- Released: 2022-05-23
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/h-wash-mobile/id1616984191/reviews.md

## What is H Wash Mobile?

ATTENTION: Only for use in participating laundry locations.

H Wash Mobile is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer.

Simply use H Wash Mobile to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history.

• Scan the QR code of your laundry room (one time process)
• Start laundry machines via Bluetooth by scanning QR code on the machine
• Check your card/account balance, and add value to your account for laundry.

For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.

## Key features

- Bluetooth machine activation
- In-app credit purchase
- Transaction history
- Machine availability view
- Laundry completion alerts
- QR code scanning

## What do users think of H Wash Mobile?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 📢 Convenient notifications
- 🚀 Efficient laundry process
- 💳 No need for quarters

**Cons**

- 💰 Expensive laundry costs
- 🐛 Connectivity issues
- ⚠️ Unreliable machines
- 🕰️ Slow app performance
- 🤔 Confusing UI/UX

**Commonly reported bugs**

- Machines not found by app
- Inaccurate cycle timers
- Payment issues and lost funds
- Frequent app crashes

**Most requested features**

- Allow adding less than $10 balance
- Improve machine availability status
- Add option to customize settings
- Provide better customer support

## Recent user reviews (10 of 154)

All indexed reviews: https://appshunter.io/ios/app/h-wash-mobile/id1616984191/reviews.md

### 1/5 — R

*2026-08-20, version 3.12.8*

Why is it so expensive and why cant i add less than 10 dollars. I can't help but think of this as a scam.

### 1/5 — Constantly broken

*2026-08-15, version 3.12.8*

Awful app, machines keep breaking they say they can’t refund me

### 1/5 — Not working all of a sudden

*2026-08-01, version 3.12.8*

App No longer working and support is not available

### 1/5 — DO NOT USE APP - Broken machines, useless “customer service,” no response in days

*2026-07-26, version 3.12.8*

Two washers and a dryer in our building have been broken for several days now. Both washers have stagnant, standing water sitting in them — it’s starting to smell. We reported this through the app’s support/ticket system days ago and have heard NOTHING back. No confirmation, no ETA, no follow-up. Several of us tenants have called separately and gotten the same silence.

The only “fix” so far was a dryer that was mistakenly left running for free — which they resolved immediately, by the way, so clearly someone IS monitoring the machines. Yet actual broken equipment that people are paying to use sits untouched.

If you can shut off a free cycle within hours, you can respond to a stagnant-water complaint that’s been open for days. This app has no working escalation path, no visible ticket status, and no human accountability. Fix the ticket system, fix the machines, and actually respond to paying customers.

### 1/5 — Would give it negative stars if I could

*2026-07-03, version 3.12.7*

I usually do not write reviews but I’ve been dealing with this horrible app with horrible customer service with horrible machines too long. Costs an arm and leg to wash and dry your cloths but I hope you weren’t expecting your clothes to be clean or dry because neither one is gonna happen with their awful machines. 9/10 I pull my clothes out of the washing machine and they are soaking wet. I have seen other tenants absolutely lose their mind when they walk out of the laundry room because of how awful their machines are. It’s like I paid someone $3 to just soak my clothes as much as possible while not even having the decency to clean them. Submitted maintenance requests for it to be fixed twice i believe and never heard anything back. If your apartment uses H wash mobile just find a laundry mat close by instead. Almost guarantee it will be cheaper and less of a headache to deal with instead of this dog turd with blue coloring calling themselves a company.

### 1/5 — This app sucks

*2026-06-27, version 3.12.5*

Worst laundry app I’ve ever had to use

### 1/5 — The worst

*2026-06-14, version 3.12.5*

The worst Landry machine! Always cost tons of money to dry clothes! And add extra money always don’t give me extra time! So expensive! Sometimes my clothes turned out even more dirty than before washing!

### 2/5 — Won’t work with older devices

*2026-05-09, version 3.12.5*

Although the app says it is compatible with iOS 10, I cannot add payment details using iOS 13 on an old iPhone. I have the latest browser versions that will install under 13, but whichever one this app uses to authenticate payment info, it is too old to deal with third party security checks. So because I cannot afford a new phone, I will go back to using my debit card for laundry and pay the Poor Tax—I mean service fee—that I could avoid if the app worked.

 Nice try, I guess. Maybe consider making a web interface that can be accessed from a regular computer instead of assuming an app can work for everyone?

### 1/5 — Horrible horrible app

*2026-04-26, version 3.12.5*

Downloaded app, it goes straight to searching for the washer via Bluetooth. After 20 mins of trying it never connects and there’re no other screens. Everything doesn’t need an app! Just make it tap to pay or coins

### 1/5 — Deeply Depressing Experience

*2026-04-14, version 3.12.5*

Why does everything have to be an app now? Instead of perfectly functional coin op laundry, I have to download an app, give it permissions, pay more than I would have with coin op laundry. Then, when a machine inevitably fails, I try to submit a ticket through the QR codes and submitting a machine ID to a chatbot, and it tells me I need to go fix this company’s machines and submit more tickets. This objectively makes society worse. Thanks for the ensh#%ification of my weekly chores, I can’t even wash my clothes without being shook down for electronic transactions.

## Frequently asked questions about H Wash Mobile

### What does H Wash Mobile do?

H Wash Mobile provides a complete laundry solution for participating laundry locations. It allows users to pay for washer and dryer cycles directly from their account using Bluetooth communication with the machines. You can also add value to your account and view your transaction history.

### How do I pay for laundry with H Wash Mobile?

Once you have scanned the QR code for your laundry room, you can start laundry machines by scanning the QR code on the specific machine via Bluetooth. You will then use the credit you've purchased within the app to pay for the cycle.

### Is H Wash Mobile free to use?

The H Wash Mobile application itself is free to download and use. The cost associated with using the app is for the credit you purchase to pay for laundry cycles. There are no additional fees for using the app's features.

### What devices is H Wash Mobile compatible with?

H Wash Mobile is an iPhone application. It requires Bluetooth connectivity to communicate with the laundry machines. Ensure your iPhone has Bluetooth enabled for the app to function correctly.

### Can I see when my laundry is finished?

Yes, for participating laundry rooms, H Wash Mobile can provide alerts when your laundry cycle is complete. This feature helps you avoid leaving your laundry unattended in the machines for too long.

## Version history (last 5 releases)

### 3.12.8 — 2026-07-20

Refined details to enhance user experience.

### 3.12.7 — 2026-06-30

Fix a bug.

### 3.12.5 — 2026-04-02

This update from Apple will improve the functionality of this app. No new features are included.

Bug Fixed.

### 3.12.2 — 2026-01-22

Fix a bug.

### 3.12.0 — 2025-12-09

Display the Machine Name and Machine Number in Transaction History

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## More apps by KioSoft Technologies LLC

- [CleanPay Mobile](https://appshunter.io/ios/app/cleanpay-mobile/id1156220055)
- [Hercules CP Mobile](https://appshunter.io/ios/app/hercules-cp-mobile/id1301857383)
- [Coinamatic CP Mobile](https://appshunter.io/ios/app/coinamatic-cp-mobile/id1318073129)
- [KioSoft Logistics Manager](https://appshunter.io/ios/app/kiosoft-logistics-manager/id1347771253)
- [BDS Laundry Start](https://appshunter.io/ios/app/bds-laundry-start/id1396770224)
- [AaxonPay](https://appshunter.io/ios/app/aaxonpay/id1411257461)

All apps by KioSoft Technologies LLC: https://appshunter.io/developer/1254243314

## Related topics

[wash mobile](https://appshunter.io/ios/topics/wash-mobile) · [hwashmobile](https://appshunter.io/ios/topics/hwashmobile) · [kiosoft wash](https://appshunter.io/ios/topics/kiosoft-wash) · [wash laundry app](https://appshunter.io/ios/topics/wash-laundry-app) · [get wash connect](https://appshunter.io/ios/topics/get-wash-connect) · [washers partner](https://appshunter.io/ios/topics/washers-partner) · [lg thinq washer and dryer](https://appshunter.io/ios/topics/lg-thinq-washer-and-dryer)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*