# H10 Hotels

> Mobile hotel booking and stay personalization for H10 Hotels. (iPhone/iPad app by Mobail.)

- Source: https://appshunter.io/ios/app/h10-hotels/id1453980495 (this page in markdown: same URL + `.md`)
- Developer: [Mobail](https://appshunter.io/developer/389517884)
- Category: Travel
- Price: Free
- Rating: 2.70/5 from 21 App Store ratings · 42 written reviews indexed
- Age rating: +4
- Requires: iOS 15.1 · 50 MB
- Languages: European Spanish, American English
- Released: 2021-12-14
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/h10-hotels/id1453980495/reviews.md

## What is H10 Hotels?

H10 Hotels. Simplify your stay, enhance your experience. 

Download the new H10 Hotels app, the perfect accessory for your travels. Enjoy the comfort of managing all the details of your trip from your device, with direct access to personalised services and our catalogue of hotels in Europe and the Caribbean.

Exclusive benefits and services tailored to your needs
Optimise your time and personalise every detail of your stay right from the moment you make your booking:

- Exclusive offers: Rates and experience packages designed exclusively for app users.
- Online check-in: Speed up your arrival by checking in in advance and avoid waiting at reception.
- Service management: Request room service, schedule a spa treatment or book a table at our restaurants.
- Hotel experience: Check the schedule of activities, shows and events available during your stay.

## Key features

- Book hotel stays
- Exclusive deals
- Online check-in
- Personalize stay
- Room service
- Spa bookings
- Restaurant reservations

## Recent user reviews (10 of 42)

All indexed reviews: https://appshunter.io/ios/app/h10-hotels/id1453980495/reviews.md

### 1/5 — Useless. Just use the hotel website

*2026-08-06*

Staying at the H10 Atlantic Sunset. App doesn’t work for checking in or locating your booking, so that you can reserve restaurants and activities. Instead, use the QR code provided by the hotel and manage everything via the website instead. Something quirky is that when you go to book a restaurant, if it just loops, go back on your web browser and then try book again. It should work the second time you do it. Annoying also that if you try booking meals multiple days in a row, it only lets you select 2 consecutive days at a time.

### 1/5 — Inútil completamente

*2026-07-14, version 4.1.1*

No vale para absolutamente nada, lo siento pero es una realidad. No funciona el login, no puedes hacer nada desde dentro de la app… para que la quiero? Para ver el menú que pone en las mesas? H10, tienes mucho que mejorar.

### 1/5 — Can’t find booking

*2026-06-30*

App doesn’t work, can’t find our booking so can’t make any reservations

### 2/5 — Einfach schlecht gemacht

*2026-04-15, version 3.3.0*

Selten solch schlechte App genutzt. Diejenigen die diese App entwickelt haben sollten ihr Gehalt zurückzahlen.
Es funktioniert nicht einmal die Antwortfunktion.
Telefonische Rücksprache ist nicht möglich.
Einfach nur Stümper 👎👎👎

### 1/5 — Save Your Time and Effort

*2026-04-01*

I wasted a tremendous amount of time trying to upload information into the app just to have it either start all the way over and lose  the data that I painstakingly put in several times or it would delete information that I would successfully put into the app. I was excited about using this app but I got so frustrated I just deleted it.

### 1/5 — Doesn’t work for restaurants

*2026-02-25*

You need to book reservations for several of the restaurants but this app DOESN’T WORK for that purpose. At check in you’ll get a QR code for the website for that.

### 1/5 — Awful

*2026-01-31*

Just doesn’t work, very poor from a major hotel company

### 1/5 — Terrible. Won’t work.

*2025-12-16*

I am currently staying at the H10 Meloneras Gran Canaria and this app is atrocious. Despite my details being correct, it never lets me log in (reception have added me on the system), so I have been unable to make any restaurant reservations, resulting in many trips to reception. The app is nothing but a headache. I’ve even deleted and reinstalled, to no avail.

### 1/5 — Will not signed in

*2025-10-19*

Without logging in the app works fine, if you're trying to get room service or reservations, you're gonna need to login, but it  never logs in

### 1/5 — Why change the app

*2025-10-12*

The app has always worked perfectly for finding activities and looking at menus while in the resort. However, there is now a new landing page for all hotels which means it doesn’t keep you logged into the resort you are in which gives many unnecessary steps to be able to make restaurant reservations, get information, etc. 

It worked perfectly before so I’m really confused as to why it has been changed so drastically. Yes people can now check in online however for all of those on a package holiday, this doesn’t work anyway. 

Real shame and it would put me off returning to the Atlantic Sunset as it has taken away some of the ease which I have felt previously.

## Frequently asked questions about H10 Hotels

### What does the H10 Hotels app do?

The app allows users to book stays at H10 Hotels located in Europe and the Caribbean, often with exclusive deals. It also facilitates online check-in to bypass queues and offers various options to personalize the hotel experience.

### What are the key features of the H10 Hotels app?

Key features include booking hotel rooms, accessing exclusive deals, checking in online, personalizing stays with experience packs, ordering room service, booking spa appointments, viewing hotel activities, and making restaurant reservations.

### Is the H10 Hotels app free to download and use?

Yes, the app is free to download. While the app itself is free, the cost of hotel bookings and any purchased experience packs or services will apply.

### What kind of hotels can I book with this app?

You can book stays at H10 Hotels, which are located in Europe and the Caribbean. The app provides a convenient way to discover and reserve rooms at these properties.

### How can I personalize my hotel stay using the app?

Personalization is a core feature. You can explore and purchase experience packs, request room service directly from your mobile device, book spa appointments, check the hotel's schedule of activities and shows, and make reservations at the hotel's restaurants.

## Version history (last 5 releases)

### 4.3.0 — 2026-08-27

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

### 4.2.0 — 2026-07-17

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

### 4.1.1 — 2026-06-29

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

### 4.0.3 — 2026-05-28

H10 Rewards: Benefits for members
We have integrated our loyalty programme so that you have everything in your pocket. 

- Private area and virtual card: Access your profile, category and benefits. 
- Points management: Check your earned points and find out how to redeem them for exclusive benefits.
- Manage your bookings: Check your past, present and future bookings.  

Download the app today and discover a new way to enjoy your stays.

More information at: h10hotels.com

### 3.3.0 — 2026-03-18

Fixes bugs and improve performance

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All apps by Mobail: https://appshunter.io/developer/389517884

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*