# HA Go — user reviews

> 9 indexed App Store user reviews of HA Go by Hospital Authority, rated 4.30/5 from 50 ratings.

- Source: https://appshunter.io/ios/app/ha-go/id1469340861/reviews
- App overview in markdown: https://appshunter.io/ios/app/ha-go/id1469340861.md
- Rating breakdown: 5★ 33 · 4★ 8 · 3★ 4 · 2★ 2 · 1★ 3

## Most critical reviews (9 lowest-rated)

### 1/5 — 垃圾

*2026-03-09*

垃圾 登記4次5次也登不了 一直閃退

### 1/5 — Idiotic registration logic, somebody pls fix

*2023-04-29*

I’m trying to register my child under 18 who’s a patient at the hospital but it requires an adult to log in HA GO app first, how am I going to do that if one of the qualification to create an account is to be a patient at the hospital which I’m not?? I also tried to use iAMsmart, or rather iAMstupud, to log into HA GO which was another failure saying personal details missing when they are fully filled out in iAMstupid

### 1/5 — …優化好差

*2022-04-08*

驗證碼收到的時候，自己卡退了。再一次打開app已經沒有驗證的畫面了。私以為可以重新輸入資料註冊，殊不知被通知已經註冊過。
準備登陸之時，又告訴我帳戶密碼不對，發了短信提醒密碼和帳戶之後仔細對比，沒有輸入錯誤。仍然是錯誤的，無法登陸。
？優化做得這麼差，是外包還是自己研發的，救命去找個外包公司吧，美團都比你穩定😅

### 1/5 — 根本用唔到個app

*2020-11-21*

啲制裝飾嚟，㩒極冇反應

### 1/5 — Can't use

*2020-08-18*

閃退 垃圾app

### 5/5 — Rating App

*2025-10-23*

The APP has progressed in the last two years and is a great asset to patients. No guessing when your appointments are?, where you are in the queue for doctor or meds!

### 5/5 — Very useful app

*2025-07-08*

Great for making payments, appointments and checking test results

### 5/5 — Amazing

*2025-01-01*

I got all my medical information all in one place as well as making and cancelling doctor appointments online!

### 5/5 — Very useful app

*2024-09-20*

Good for managing appointments, payments, and checking lab reports

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*