# Habit Burger Grill — user reviews

> 891 indexed App Store user reviews of Habit Burger Grill by Habit Restaurants, LLC, rated 4.80/5 from 56,199 ratings.

- Source: https://appshunter.io/ios/app/habit-burger-grill/id1398002552/reviews
- App overview in markdown: https://appshunter.io/ios/app/habit-burger-grill/id1398002552.md
- Rating breakdown: 5★ 51,142 · 4★ 2,903 · 3★ 758 · 2★ 363 · 1★ 1,033

## What do users think of Habit Burger Grill?

Overall sentiment: positive

**Pros**

- 🚀 Convenient mobile ordering
- 👍 Customizable orders
- 🚀 Pickup order countdown timer
- 🚀 Automatic route mapping
- 👍 Friendly staff
- 👍 Consistent food quality
- 👍 Diverse menu options

**Cons**

- 🐛 App glitches and bugs
- 🔍 Inability to redeem coupons/offers through app
- 🔍 Limited customization options on app
- 🐛 Incorrect/missing order items
- 🔍 Lack of communication on order status
- 🔍 Inconsistent curbside pickup experience

**Commonly reported bugs**

- App unable to process payments
- App not allowing order submission without pickup time
- App not updating order status in real-time
- Rewards not properly credited for in-store orders

**Most requested features**

- Option to add special instructions
- Ability to save favorite orders/customizations
- Integrate coupon/offer redemption in app
- Improve curbside pickup process and communication
- Expand customization options on app

## Newest reviews (18 of 891)

### 3/5 — Wanted to pay cash

*2026-09-07, version 1.72*

I wanted that 9$ Santa Barbara char but app would not allow the deal in-person . Awful experience

### 4/5 — Review

*2026-09-06, version 1.72*

Food is great, but the employees are disappointing. They don’t greet or even smile to their customers.

### 4/5 — Almost

*2026-09-04, version 1.72*

I would have given 5 stars if there weren’t so many restrictions on the deals.

### 5/5 — Perfection

*2026-09-01, version 1.71*

The crew and food are always amazing..! Love the Habit..!

### 5/5 — Delicious

*2026-09-01, version 1.71*

As always! Great service, excellent staff, and delicious food!

### 5/5 — Food

*2026-08-31, version 1.71*

Food was excellent as usual, great service, and everyone was polite and professional. Five star.

### 5/5 — Great experience

*2026-08-31, version 1.71*

Great customer service, friendly fast & accurate! Our burgers were delicious. We will be back. 
Thank you

### 5/5 — Great Service

*2026-08-30, version 1.71*

Nicole the shift lead is one of the nicest people I’ve met in a while, will love to come back!

### 5/5 — Customer Service

*2026-08-30, version 1.71*

These guys are great at it

### 5/5 — Store 104

*2026-08-29, version 1.71*

Good service!

### 5/5 — Always Great

*2026-08-29, version 1.71*

Any location in the US, Great Food will be served, Hot & On Time.

### 5/5 — My favorite burger place

*2026-08-29, version 1.71*

Your Apps is awesome. Clear detailed and easy to order. 👍

### 5/5 — Great!

*2026-08-28, version 1.71*

The app works well !

### 5/5 — Fresh choice!

*2026-08-27, version 1.71*

Everything is made to order and always fresh..

### 5/5 — Fries

*2026-08-26, version 1.71*

Loved my extra crispy fries, but the salt was way too much!

### 5/5 — Love

*2026-08-25, version 1.71*

Best place but, BRING BSCK SPICY MAYO 🙏🏻

### 5/5 — User friendly app.

*2026-08-25, version 1.71*

Easy to order and navigate

### 5/5 — Excellent customer service!

*2026-08-25, version 1.71*

The employees are always helpful and pleasant, it is the main reason why we keep coming back to this location!

## Most critical reviews (10 lowest-rated)

### 1/5 — Poor location tracking

*2026-09-05, version 1.72*

Ordered through app while at a habit location, but the app put the order in at a location 30 minutes away and would not allow me to cancel it or change location even though it was caught immediately.

### 1/5 — App needs work

*2026-08-26, version 1.71*

Why if you modify a meal to a different side or to add extra ranch does the entire order freeze up? So incredibly annoying.

### 1/5 — Horrible

*2026-08-15, version 1.71*

Worst food app I had the displeasure of trying. Slow, barely functional

### 1/5 — Restaurant complained

*2026-07-29, version 1.71*

I’ll never go back to the Habit Burger on Eagle in Idaho Boise, Idaho. It was dirty and all the time we were there all the cooks and people that worked there. We’re speaking Spanish and real loud. You could not enjoy your dinner at all. And why was there other people were complaining also

### 1/5 — santa barbara sandwich

*2026-07-25, version 1.71*

1st time it came out cold meat  and i let them know  then the remade a new one and that one was sloppy  with so much mayo and lettuce and when i took a bite it was falling apart. This is the second time i've come here and it is not good. I'm so not recommend this restaurant

### 1/5 — You can't leave feedback

*2026-07-16, version 1.70*

Tried to leave feedback and they just want too much information. What do I need a receipt for to leave feedback? The problem is the fact that they have no drive-thru like at the other locations. The other locations are 10+ miles away. Why Menifee? A lot of elderly people without access to the  Habit

### 1/5 — Offers don’t work

*2026-07-15, version 1.70*

Every time you try to use one of the offers, it does not work, even if it’s in the store or on the app

### 1/5 — First time here

*2026-06-21, version 1.70*

Tried one of the wrap my chicken taste burnt no flavor due to it tasting like it was burned it blended all flavor together and didn’t not eat had to throw away .

### 1/5 — Buggy

*2026-06-14, version 1.70*

Can’t register using Apple SSO. I keep tapping the stupid checkmark button (thanks a lot Liquid Glass) after entering my ZIP, but nothing happens. Finally dismiss the number pad, but the submit button is grayed out. As broken as broken gets.

### 1/5 — Unable to place order

*2026-06-09, version 1.70*

What’s the point of having a mobile app if I’m unable to place the order. I’m 3 minutes away from the location trying to order from a hospital and the location doesn’t close until 10:30. What is the whole point of having a mobile app service if you’re unable to provide said service. Ridiculous

## Most praised reviews (10 highest-rated)

### 5/5 — Best of the Best

*2026-09-08, version 1.72*

This location is run by amazingly friendly staff, and the restaurant is immaculately spotless.

### 5/5 — Meh

*2026-09-07, version 1.72*

Eh

### 5/5 — Food

*2026-09-05, version 1.72*

Gotta habit !!!!!!!

### 5/5 — Favorite burgers!!

*2026-09-04, version 1.72*

The Habit Burger is always solid fare. Whether it’s their chicken sandwich, Ahi tuna, or salads, you’ll find something to like. They’ll feature a special burger or sandwich of the month to keep things exciting.  And their shakes are made with real ice cream.

### 5/5 — Wonderful Service

*2026-09-04, version 1.72*

Everything is always really good and the team working here is amazing! They’re always friendly and in a positive mood we love coming to this location. Thank you everyone!

### 5/5 — Great deals for budget

*2026-09-03, version 1.72*

Portions are just enough!
Kids love it.

### 5/5 — Great Service!

*2026-09-03, version 1.72*

The guy working is awesome! would definitely come here again

### 5/5 — Well maintained restaurant

*2026-09-02, version 1.72*

This please is so clean and well maintained, I love coming here and the employees are great too

### 5/5 — Our new favorite place in Airway!!

*2026-09-01, version 1.71*

Food is SO good!! Employees are kind and customer service is top notch, can’t beat the prices either!!

### 5/5 — Great Service

*2026-09-01, version 1.71*

Habit Burger&Grill has hands down the best Fried Onion Rings. Also their burgers and grilled cheese sandwiches are chef’s kiss.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
