# HAFELE CARE — Customer App- Appliances > Appliance customer service and product information portal. (iPhone/iPad app by HAFELE INDIA PRIVATE LIMITED.) - Source: https://appshunter.io/ios/app/hafele-care/id1493918528 (this page in markdown: same URL + `.md`) - Developer: [HAFELE INDIA PRIVATE LIMITED](https://appshunter.io/developer/1065854773) - Category: Business - Price: Free - Age rating: 4+ - Requires: iOS 11.0 · 83 MB - Languages: English - Released: 2020-01-07 - Data updated: 2026-07-31 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/hafele-care/id1493918528/reviews.md ## What is HAFELE CARE? As the culture of how we work evolves, the tools we work with should evolve too. In today’s digital lifestyle, tools and processes should be highly intuitive and aligned to our fast momentum to empower all of us to succeed. It is with this in mind that we’re embarking on an exciting transformation of Appliances Customer of Hafele India who can now raise request for products service, complaints. They can also raise pre-site visit, product demo and installation request. Apart from this, they will also be able to access product manuals, technical specifications and recipe videos uploaded by Hafele India. ## Key features - Request product service - Lodge complaints - Schedule pre-site visits - Access product manuals - View technical specifications - Watch recipe videos ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/hafele-care/id1493918528/reviews.md ### 1/5 — Bad app and bad UI *2024-07-27, version 1.36.02* The app used to work earlier but suddenly it stopped working . Looks like there is no support for this app ### 1/5 — Not able to login *2024-01-09, version 1.36.02* Every time I am trying to log in its sends me to registration page and then says Customer already exists. And doesn't let me proceed. Extremely frustrating app. Not at all useful. ### 1/5 — Horrible after sales support *2023-08-12, version 1.36.02* Hafele is supposed to a premium brand but when it comes to after sales support they have zero credibility. Their chatbot is a worst experience you can have while trying to book a Sevice request. The voice automated system is no better. It also is full of bugs. When you finally get a hold of a customer support agent and register a complaint the ticket just goes onto abyss. No one calls you back or even bothers to enquire about the problem. It’s Like they expect the problem to go away on its own. When the Sevice engineer finally calls you he then gives you false hopes and never shows up. It’s like a coordinated effort to mess things up. Unfortunately I have a few Hafele products but I am never going to buy another product from them. It’s better to go with a mass market brand, at least they show up on time. ### 2/5 — I m not satisfied with service….. *2023-07-27, version 1.36.02* Service executive not replying the call ### 1/5 — Unable to Register *2023-02-11, version 1.36.02* As soon as i regaiter, it tells me login. After logging in, it tell me to register, and the loops continue on and on. Its a joke. ### 1/5 — No show at service, been trying to get service for 2 years now *2022-04-10, version 1.36.02* The app is fine, the service is abhorable. They will push you their products as the best ones out there but don’t expect quality service at all. They cancel the service without showing up. Been trying to get my dishwasher and hob fixed for over 12 months now. For anyone considering to buy Hafele products, seriously don’t! ### 2/5 — Not able to register *2021-09-24, version 1.36.02* I am not able to register. ## Frequently asked questions about HAFELE CARE ### What services can I request through HAFELE CARE? HAFELE CARE allows you to request product service, lodge complaints, and schedule pre-site visits for your appliances. You can also request product demos and installations. ### Can I find product information in HAFELE CARE? Yes, HAFELE CARE provides access to product manuals, technical specifications, and recipe videos uploaded by Hafele India. This helps you understand and utilize your appliances better. ### Is HAFELE CARE free to use? Yes, HAFELE CARE is available for free. There are no charges to download or use the application. ### What devices is HAFELE CARE available on? HAFELE CARE is currently supported on iPhone and iPod devices. It is designed for iOS users. ### How often is HAFELE CARE updated? The latest version of HAFELE CARE is 1.36.02, last updated on March 30, 2021. Updates typically include improvements and new features. ### What is the age rating for HAFELE CARE? HAFELE CARE has an age rating of 4+. This indicates it is suitable for users of all ages. ### Does HAFELE CARE have ads? No, HAFELE CARE does not contain advertisements. It provides a clean user experience without interruptions. ## Version history (last 2 releases) ### 1.36.02 — 2021-03-30 Performance enhancements ### 1.29.02 — 2020-01-07 No release notes. ## Apps similar to HAFELE CARE | App | Rating | Price | Category | | --- | --- | --- | --- | | [FBK Stars](https://appshunter.io/ios/app/fbk-stars/id1668810370) | — | Free | Business | | [Advance Laminates](https://appshunter.io/ios/app/advance-laminates/id6470038557) | — | Free | Business | ## More apps by HAFELE INDIA PRIVATE LIMITED - [Hafele Configurator](https://appshunter.io/ios/app/hafele-configurator/id1065854774) - [Hafele Punch hIN](https://appshunter.io/ios/app/hafele-punch-hin/id1499089477) All apps by HAFELE INDIA PRIVATE LIMITED: https://appshunter.io/developer/1065854773 ## Related topics [hafele](https://appshunter.io/ios/topics/hafele) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*