# Häfele Connect Mesh 2.0 — user reviews

> 29 indexed App Store user reviews of Häfele Connect Mesh 2.0 by Haefele SE & Co KG, rated 2.70/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/hafele-connect-mesh-20/id6469770737/reviews
- App overview in markdown: https://appshunter.io/ios/app/hafele-connect-mesh-20/id6469770737.md
- Rating breakdown: 5★ 3 · 4★ 1 · 3★ 4 · 2★ 2 · 1★ 5

## Newest reviews (9 of 29)

### 2/5 — Good hardware weak software

*2026-05-22*

The user software is behind in many ways. It’s not for instance location aware. When setting time control for example doesn’t support “sunset” or “sunrise”. Why not use the GPS provided on the mobile phone to automatically determine this? Use it time control for light is heavily dependent on ambient luminance. Many other basic home automation apps provide this. HomeKit integration is non existent. A WiFi bridge is available (not free) but unsure if buying that allows for remote management. At the moment you have to be near the mesh to manage it.

**Developer response:** Dear Darveesh, thank you very much for your detailed feedback and for highlighting where the app can better support the strengths of the hardware. Suggestions like location‑aware time control (e.g. “sunset” / “sunrise”) and clearer options for HomeKit integration and remote access are particularly valuable to us and are being considered as we further develop our scheduling and connectivity features. We appreciate you taking the time to share your experience and will use your input to keep improving the overall system. – Yours sincerely Julian from your Connect Mesh Team

### 2/5 — Frustrating

*2024-12-12*

This is a very frustrating app as it doesn’t consistently work. Sometimes it shows the current state of my lights. Sometimes it doesn’t. The scheduling feature is very limited. E.g. I like to change the lighting schedule based on sunset (turn on lights when it gets dark). There is no support for Google, only Alexa which works intermittently. I have the connect gateway which lacks any instructions to help you make it useful. Clearly a work in progress.

**Developer response:** Dear P8064, Thank you very much for your detailed feedback. I acknowledge your wishes for further improvement and new features and have passed them on to our team. – Julian from your Connect Mesh team

### 2/5 — Can’t re connect after another App user has connected.

*2024-09-05, version 2.0.15*

Mesh 2 has some great features but it can also be really really frustrating!

Example if 2 people have the App and I close app after use and say the second person connects, the first person is now totally locked out of the app at all times.
It’s frustrating because if you are one now wants to use you need to do a full space Install/reconnect back to the mesh box.
Once you do this and you trial/test to see if working the second person is now locked out and needs to reconnect to mesh mesh box Install.

Surely two people can have the app on their device.
I understand one user at a time connected to Bluetooth, but if the other person is signed out, then the next person should be able to connect.

This also makes it really frustrating if one person has left the house and the lights need to be changed.
Once again, you have to do a full install or reinstall to be able to access lighting.

Would love to hear from support if there’s a setting or something that are required to do to prevent this from happening.

### 2/5 — Timer not working still

*2024-08-23*

Tried many emails with Haefele customer service, updated the app many times, rewrote my schedules, and the timer still only works randomly. Sometimes the lights come on per schedule, sometimes they turn off early. 

Inductive light switch now randomly requires two swipes to turn lights off and on. 

I waited 2 years for the time function and unfortunately it doesn’t work. My daughter’s $20 Amazon LED lights, however have a flawless times. Haefele can do this.

**Developer response:** Dear Haug Haus, Thank you for sharing your experience with us. We apologize for the ongoing issues and appreciate the details you’ve provided. Rest assured, we’re addressing the concerns you’ve raised and are committed to finding a solution. We value your feedback and are dedicated to improving your experience with our product. – Kind regards, Julian from your Connect Mesh team

### 1/5 — Kompliziert und unübersichtlich

*2024-06-24, version 2.0.13*

Wenn man für ein paar Lichter eine besonders unübersichtliche und komplizierte App sucht, ist man hier genau richtig.

### 1/5 — Erst garnicht versucht

*2024-05-30, version 2.0.12*

Die Fernbedienung einzurichten hat bei uns ein freundlicher Mitarbeiter gemacht, weil die erste defekt war. Das war so schwierig das man das nicht selber hinbekommt. Bei der App scheint es mir genauso. Ich frage mich wie unfähig muss mann als Programmierer sein um so ein Müll abzuliefern. In meinen Fall geht es nur darum ein Licht ein und auszuschalten.

### 1/5 — Poorly developed

*2024-05-18, version 2.0.9*

Ever since I’ve updated this App my Bluetooth doesn’t pick up the signal and nothing works.

### 1/5 — Funktioniert leider nicht

*2024-05-11, version 2.0.9*

Weder funktionierten die Zeitpläne noch die App an sich. Geräte sind eingeschaltet lt App…aber sie sind aus. Lassen sich wieder ein noch ausschalten

### 1/5 — Warnung vor dem Umstieg!

*2024-03-02, version 2.0.3*

Die alte Version funktionierte so wie man es eingestellt und gut.
Bei der neuen Version kann man wieder von vorne anfangen. Wo ist eine Bedienungsanleitung? Ich möchte nur 5 LED -Streifen einstellen, speichern und abrufen. Ein Studium der APP ist nicht mein Wunsch. Warum kann ich nicht zurück zur alten Version?

## Most critical reviews (10 lowest-rated)

### 1/5 — App still needs a lot of work

*2026-06-11*

I’m not sure whether Hafele outsourced the coding of this app, but it  is very unreliable. Doesn’t always connect to the mesh box even when you are 2 ft away. Doesn’t always connect to the gateway even if you are close. Never shows the correct status of the devices connected to it. Pretty rudimentary coding for schedule (ex: what about using sunrise and sunset offsets …)

After over a year this is still a terrible app. Not sure who is doing the coding but this certainly doesn’t help the Hafele brand

**Developer response:** Dear P8064, Thank you very much for your detailed feedback. I acknowledge your wishes for further improvement and new features and have passed them on to our team. – Julian from your Connect Mesh team

### 1/5 — App needs a lot of work

*2026-01-20, version 2.2.10*

I’m not sure whether Hafele outsourced the coding of this app, but it  is very unreliable. Doesn’t always connect to the mesh box even when you are 2 ft away. Doesn’t always connect to the gateway even if you are close. Never shows the correct status of the devices connected to it. Pretty rudimentary coding for schedule (ex: what about using sunrise and sunset offsets …. These are lights …). No connection to Google only Alexa. After several years of development still pretty basic. How about adding a connection to Home Assistant?

### 1/5 — App still has many issues

*2025-10-13*

Please, please stop updating this app. You’re making it worse. Every update makes us move backwards. Now when I connect every room, every device is labeled in the opposite state it is actually in. It says the light is on 100% when in fact it is off.

**Developer response:** Dear P8064, Thank you very much for your detailed feedback. I acknowledge your wishes for further improvement and new features and have passed them on to our team. – Julian from your Connect Mesh team

### 1/5 — App still has issues

*2025-09-25*

In spite of many updates, this app is not working correctly. Here is just one example: all my devices (lights) are “on” (currently controlled through a schedule) but all of the devices show “off” in the app. This has been an issue for over a year. I’ve told all my customers to hold off using the app to control their lights until they fix the issue

**Developer response:** Dear P8064, Thank you very much for your detailed feedback. I acknowledge your wishes for further improvement and new features and have passed them on to our team. – Julian from your Connect Mesh team

### 1/5 — Nach dem neuen Update geht NICHTS mehr

*2025-09-10, version 2.2.0*

Danke Häfele, dass ihr ein schlechtes System noch viel schlechter gemacht habt. 
Nachdem ich eine 70€ Loox Fernbedienung nach 2 Jahren nicht mehr koppeln konnte & einfach die App Usage hingenommen habe, kann ich nach dem aktuellen Update und der Migration meine LED Stripes GAR nicht mehr an und aus schalten. Reset & neu verbinden hat nichts gebracht. 

Wird alles raus gerissen & gegen was anders getauscht. Unfassbar schlecht leidrr.

### 1/5 — Scenes in schedules don’t work

*2025-07-27*

This is a frustrating app. Multiple updates but still many things don’t work. My latest example  set up three schedules to initiate three different scenes. Schedule starts and only 2 of six lights come on. If I initiate the scene myself all the lights come on. Hafele, you should be embarrassed to release such junk!

**Developer response:** Dear P8064, Thank you very much for your detailed feedback. I acknowledge your wishes for further improvement and new features and have passed them on to our team. – Julian from your Connect Mesh team

### 1/5 — Schlimmer geht nimmer

*2025-06-16, version 2.1.8*

Seit 1 1/2 Jahren versuche ich die unter meinem Bett befindlichen LED Streifen über Bewegungsmeldern zum leuchten zu bringen, ich nutze in der Homeautomatisierung, Shelly. IO Broker, Home Assistant Grafana und vieles mehr, aber die Meshbox mit 2 Bewegungsmelder von Häfele bringt mich technisch an meine Grenze. Ich habe es nicht geschafft die Bewegungsmelder, sei es Kabelgebundenen, oder per Funk einzubinden.

### 1/5 — Nur Hochformat

*2025-05-06, version 2.1.6*

Dass die App nur im Hochformat zu bedienen ist, nervt total, gerade beim switchen zwischen Apps.

### 1/5 — Eigene Szenen auf Schalter legen?

*2024-09-04, version 2.0.15*

Warum kann ich nicht meine eigenen Szenen auf einen Schalter/Taster legen, sondern nur voreingestellte?

### 1/5 — Garbage app

*2024-08-12*

This app is poorly developed. Constantly having issues connecting my lights

**Developer response:** Dear Noonejdjd, I'm sorry to hear that you've had a bad experience with the app. It would be helpful if you could be more specific about where the problems are occurring so that we can identify and resolve them. – Kind regards, Julian from your Connect Mesh team

## Most praised reviews (10 highest-rated)

### 5/5 — Tolle App! Sehr Anwenderfreundlich

*2025-06-26, version 2.1.8*

Installation klappt super, die neue Version ist doch deutlich besser als die erste. Weiter so, bin sehr zufrieden 👍🏼

### 5/5 — Tolles System

*2024-10-06, version 2.1.0*

Wir nutzen Connect Mesh von Häfele seit einigen Jahren. 
Das Update ist super.

Licht-Einstellungen und vorallem die Steuerung auch außerhalb der App war bei uns im Haus nie einfacher.

Weiter so…

### 5/5 — Intuitive App! Toll umgesetzt

*2024-08-15, version 2.0.14*

Die App ist sehr intuitiv und einfach zu bedienen. Ich benutze sie schon länger und mir gefällt die neue Version mit den neuen Funktionen um Längen besser. Top!!

### 5/5 — Viele Funktionen, intuitive Steuerung

*2024-08-15, version 2.0.14*

Die neuste Version hebt sich äußerst positiv von der Vorgänger-Version ab. Weiter so…

### 4/5 — Danke für die Zeitschaltuhr!

*2025-04-04, version 2.1.6*

Ich freue mich sehr über diese zweite Version der App und insbesondere über die Möglichkeit, Geräte nun automatisch nach Zeit zu schalten. Vielen Dank dafür! Ein Stern Abzug nur deshalb, weil sich die App bei der Einrichtung mehrfach aufgehängt hat.

### 4/5 — Sehr gut ABER

*2024-12-01, version 2.1.3*

Die App ist deutlich besser als V1, allerdings hatte ich recht lange Probleme mit der app wo diese sich geweigert hat sich zu verbinden, diese wurden aber scheinbar mit einem Software Update behoben.
Ein Wunsch den ich noch hätte wäre, falls technisch möglich, eine Einbindung in shortcuts oder ein “Schalter” Widget für den Home Screen oder eine Einbindung in Apples HomeKit.
Ansonsten aber alles Top👍

### 4/5 — Zeitplan bitte noch mit Sonnenuntergangsfunktion

*2024-03-11, version 2.0.4*

Zeitpläne sind ein großes Plus ggü der Vorgängerversion.
Perfekt wäre es wenn man den Zeitplan an den Sonnenuntergang koppeln könnte. Idealerweise mit einem einstellbaren Delay bzw. Offset.

### 3/5 — Terrible

*2026-03-09*

Hafele needs to get with the times! This app is absolutely terrible and it looks like it’s 10 years old. Won’t even account for daylight savings time! Why would anyone use these outdated products when there are 1 million other companies out there with better apps, better support, and better products.

**Developer response:** Dear ClosetLights, thank you for sharing your opinion. We understand that you are very dissatisfied with the current state of the app. Regarding daylight saving time: the devices in your Connect Mesh network obtain the current time from the connected smartphone and also store the next time change. Between time changes, it’s only necessary to connect the app to the network once so the devices can update their time information.

To move to concrete improvements, it would be very helpful if you could describe more specifically which functions do not work as expected for you. With this information, we can better analyse potential issues and use your feedback in a constructive way for future updates.

We appreciate you taking the time to write a review and remain committed to improving both the app and the overall experience. – Yours sincerely Julian from your Connect Mesh team

### 3/5 — HomeKit?

*2025-03-03*

Please add HomeKit support for a more seamless integration into Apple’s smart home ecosystem.

**Developer response:** Dear showbiz, thank you for the review! I noted your wish for an Apple HomeKit integration and handed it over to our development team. – Best regards, Julian from your Connect Mesh team

### 3/5 — Features Don’t Work

*2024-04-02*

Update: Schedules do work now, but limited. Devices (groups) cannot be used in multiple schedules. For instance, I want lights to turn on for a couple of hours in the evening, then again early in the morning. If I set up two schedules to do this, neither works. I can only include the group in one schedule. It would also be nice to be able to include individual devices in a schedule. Currently, you need to create a group with a single device if you only want that device. Another recommendation for schedules is to have the default to every day instead of no days. Last comment is a repeat from my original review - which “hubs” or “gateways” will work?

Original review: V2 is much better than V1. However, the newly added schedule feature doesn’t appear to work properly. You can set up schedules, but nothing happens at the scheduled times. My lights don’t turn on. Scenes don’t work properly either. Once you create a scene, you can’t turn it off or deactivate it. I had to turn the lights off manually and delete the scene I created. Integration with Alexa isn’t described well. It appears that you will need to purchase a connect mesh “hub” or “gateway” that will connect to the bluetooth connect mesh network, but no information is provided to describe which devices are compatible.

**Developer response:** Dear Hackettcs, thank you very much for your feedback! The scheduling issue you raised has been fixed in version 2.04, which is already available for download. Scenes work as they should. Bluetooth mesh scenes can be understood as stored light values that can be activated. As all the lights in a scene can be in other groups/scenes, we never know the previous state. So it's not possible to switch them "off". As you described, the Häfele gateway is required to connect to Amazon Alexa. I have noted that more information is needed here. - Kind regards, Julian from your Connect Mesh team

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*
