# HailMate

> HailMate (iPhone/iPad app by Alexander Connor.)

- Source: https://appshunter.io/ios/app/hailmate/id6760606025 (this page in markdown: same URL + `.md`)
- Developer: [Alexander Connor](https://appshunter.io/developer/1873672778)
- Category: Business, Utilities
- Price: Free with in-app purchases
- Age rating: 4+
- Requires: iOS 15.0 · 152 MB
- Languages: American English
- Released: 2026-03-28
- Data updated: 2026-08-13
- User reviews in markdown: https://appshunter.io/ios/app/hailmate/id6760606025/reviews.md

## What is HailMate?

HailMate is a cloud-based operations platform built for the Paintless Dent Repair (PDR) technicians and hail storm operators.

Designed for technicians, contractors, repair managers and growing teams, HailMate helps you manage the entire repair workflow from first contact through to completion.

Accessible from mobile, tablet and desktop, HailMate keeps your team connected in the field, in the workshop and across multiple storm events with real-time access to jobs, quotes, photos and workflow progress.

Use HailMate to create quotes, manage jobs, track repair stages, organise photos, handle team workflows and keep your operation moving whether you are on-site or at your desk.

Key features include:

• Cloud-based access
Access your business data securely from mobile, tablet or desktop so your team can work from anywhere.

• Job and repair management
Create and manage repair jobs with clear workflow stages, status tracking and detailed job records.

• Mobile and desktop quote tool
Build quotes in the field or review and manage them later from desktop.

• Team management
Assign jobs, manage team members and keep technicians, subcontractors and admins aligned.

• Photo and documentation capture
Store job photos, damage records and supporting documentation in one place for better visibility and accountability.

• Scheduling and workflow tracking
Track appointments, inspections, repair progress and completion stages across your operation.

• Business and contractor flexibility
Support different operating structures including sole operators, subcontractors and lead contractors with team-based workflows.

• Invoicing and operational visibility
Keep important customer, vehicle and repair information connected so your team can move faster and reduce admin.

• Built for hail and PDR workflows
HailMate is purpose-built for the real-world needs of hail repair and paintless dent repair businesses—not generic job management software.

Whether you are running a single mobile repair setup or coordinating a larger team during storm season, HailMate gives you a central cloud platform to manage jobs, people and progress with less friction.

HailMate helps repair businesses stay organised, move faster and deliver a more professional customer experience across field and office operations.

Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Privacy Policy: https://hailmate.com/privacy

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| HailMate Starter | $39.99 | per month |
| HailMate Pro | $79.00 | per month |
| HailMate Operator | $229.00 | per month |



## Version history (last 5 releases)

### 2.0.7 — 2026-08-07

New Features

- Nimbus Assistant — Voice-enabled AI copilot for hands-free claim operations (Operator & Enterprise plans)
  - Hands-free check-in wizard
  - Voice-to-text claim capture and updates
  - Conversational AI answers and guidance
  - Document attachment support
  - Finance-aware recommendations
- Claim card identity — Dashboard cards now display the real claim reference (Lead/RO number) instead of just "Lead" for better job clarity (#1346)
- Push notification sound preferences — Your notification sound settings are now properly honored for push alerts
- Storm alerts for all members — Live storm alert notifications now reach all company members, keeping your entire team informed

Bug Fixes

- Nimbus iOS keyboard — Fixed iOS keyboard covering the Nimbus Assistant composer (#1350)
- Storm banner stability — Fixed the storm banner from unexpectedly collapsing, which was causing multiple downstream issues (#1350)
- Pull-to-refresh layout fixes — Removed unwanted white dead-space that appeared on 12+ pull-to-refresh pages (#1349)
- Pull-to-refresh stuck state — Fixed pull-to-refresh getting stuck open and leaving a dead band under the header section (#1347)
- Storm stat tile overlap — Fixed storm stat tiles overlapping the hero section when scrolling through claim details (#1348)
- Activity timeline audit logging — Improved audit trail logging for money edits and claim-detail changes (#1342, #1343)
  - Management-only event deletion now properly tracked
  - Guest approval notes redacted from timeline visibility
- Notification delivery — Fixed notification audience filtering to ensure alerts reach the correct team members

Technical Improvements

- Enhanced activity timeline logging for claim operations
- Storm notification routing improvements
- Mobile interface stability refinements
- Nimbus audio and attachment handling hardened for reliability

### 2.0.6 — 2026-08-03

Features and Bug Fixes

NEW
- Rapid Capture: the camera stays open. Walk the vehicle and shoot every
  panel in one continuous session instead of reopening the camera per photo.
- Photos keep uploading in the background and survive a dropped signal, so a
  capture session finishes even on bad reception.
- AI Intake Check: at the end of a capture session HailMate reviews the photo
  set, flags missing angles or an unreadable VIN, and proposes what to add.
  You approve or dismiss — nothing is changed for you.
- One quoting flow: the separate estimate wizards are folded into New Quote /
  Estimate, with the damage diagram built in.
- Add Photos / Videos is now a way to start a job, not a field buried in a form.
- Pull an existing customer or business from your directory at intake instead
  of retyping their details.
- Price as you walk when intaking a multi-vehicle group.
- Pin claims to the top of any list.
- Choose which columns appear on the Claims table, and follow a claim along a
  single continuous stage ladder.
- Help & Tutorials in the app: searchable articles that open the feature
  they describe.

IMPROVED
- Cleaner navigation drawer — collapsible sections and a clear "you are here"
  highlight.
- iPad and tablet layouts now reflow properly instead of cramming the desktop grid.
- Oversized dents carry their surcharge through to the quoted price.

FIXED
- VIN scan button was visible but wouldn't respond to a tap.
- Customer picker wouldn't scroll on iPhone and iPad.
- Photo uploads could fail silently.
- Camera viewfinder appeared as a blank white screen.
- Reopening a won claim, accounts-receivable filtering, and bay-fee charges
  all behave correctly again.

### 2.0.5 — 2026-08-01

Help & Tutorials — new!
Your field guide to HailMate, built right into the app:
• Step-by-step guides for the jobs that matter — creating claims, quoting hail damage, capturing photos, running storms, invoicing and more
• Smart help search that forgives typos and knows the industry lingo — "rego", "quote" or "estimate" all get you there
• Guides adapt to your role, and "Open this feature" takes you straight to the screen being described
• Works offline, so help is there beside the vehicle

A cleaner, calmer menu
• The side menu is now organised into collapsible groups — your daily tools up front, everything else one tap away
• It remembers how you arrange it and highlights where you are in the app
• Sales Pipeline is now on mobile — work your leads from anywhere

Search improvements
• Find claims, customers and businesses faster from one search — by rego, claim number, VIN or name

Plus
• Bug fixes and performance improvements throughout

### 2.0.4 — 2026-07-30

Bug Fixes

- RO numbering fixed
- performance improvements

### 2.0.3 — 2026-07-27

Bug fixes and features

- New part sheet draw manager
- Prefix rendering issue fixed
- Payment link improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*
