# Haiper AI・Video, Photo Creator — user reviews > 55 indexed App Store user reviews of Haiper AI・Video, Photo Creator by Haiper Limited, rated 4.70/5 from 1,277 ratings. - Source: https://appshunter.io/ios/app/haiper-aivideo-photo-creator/id6468952574/reviews - App overview in markdown: https://appshunter.io/ios/app/haiper-aivideo-photo-creator/id6468952574.md - Rating breakdown: 5★ 1,081 · 4★ 89 · 3★ 47 · 2★ 14 · 1★ 46 ## What do users think of Haiper AI・Video, Photo Creator? Overall sentiment: mixed **Pros** - 🚀 Impressive AI video generation - 👍 Easy to use - 🔥 Generates high-quality videos - 💡 Interesting concept - 🎨 Beautiful images **Cons** - 🐛 Bugs and glitches - ⏱️ Long wait times for video generation - 💰 Predatory business practices - 🔒 Lack of customer support - 🔍 Limited features in free version **Commonly reported bugs** - Videos stuck in queue - Watermark not removing despite paid subscription - App crashes or freezes - Inconsistent performance between vertical and horizontal videos **Most requested features** - Extend video duration - Remove watermark - Add voice generation - Improve vertical video quality - Increase daily video generation limit ## Newest reviews (13 of 55) ### 3/5 — If their customer service was as good as the app *2025-01-27* when I first started using the app I was so impressed with the results I went to the pro plan so my video clips would not have the watermark. I was still getting the watermark. I used the contact form on their website twice and wrote to billing twice in a week. No response I asked for a refund. No response I went to my credit card company to dispute the charge. I really wish that I had been responded to as I would've given this a five star review if it weren't for the customer service. ### 3/5 — Extremely Disappointed *2024-11-16* I respect your business decision but I am personally disappointed that you made the Haiper 1.5 video generation no longer free after a few uses. It would be nice if you brought the free version back(Haiper 1.5)but made the user watch an ad for just the free version. **Developer response:** We appreciate your feedback and understand your concern about the account creation requirement. We had to switch to mandatory authorization to better secure our services and user generations, and to allow cross-authentication with our web client. This change helps us provide a safer and more seamless experience for all users. Thank you for your understanding and support. ### 4/5 — Censoring this may be a good idea *2024-09-25* This app needs a bit more… restrictions. Certain things pop up in ways they should not.. ### 3/5 — Little to no use *2024-09-14* I don’t like leaving bad reviews but I feel as though there’s hardly any use for this app, I used my 5 free creations and there’s no way for me to pay for more or subscribe. The creations that I did make were awesome, Just what I wanted, and very fun! If the app had a way for me to make more creations than just 5 per day, I would really enjoy it. But as it is right now I have little to no use for this app. Please do add a payment option or some way for us to get more use! ### 4/5 — It’s a great app(needs minor improvements with the loading screen) *2024-07-31* This is an amazing app the only thing that needs improvement is sometimes after the gif gets created it gets stuck on a loading screen and it doesn’t load but most of the time it works and the results are amazing **Developer response:** We appreciate your feedback and understand your concern about the account creation requirement. We had to switch to mandatory authorization to better secure our services and user generations, and to allow cross-authentication with our web client. This change helps us provide a safer and more seamless experience for all users. Thank you for your understanding and support. ### 5/5 — It can do whatever *2024-07-09* I tried you something with a cartoon and it worked ### 5/5 — Interesting but I hate the limit *2024-07-08* Good app, but I’m waiting on a plan that doesn’t have a daily limit of 10 videos! ### 5/5 — Excited, delighted, and enchanted *2024-07-08* I’ve really been satisfied by the span of creatively that Haiper has given me. From brain to Haiper then to social media platforms. I've been getting more that positive feedback thanks to you guys. I do have one question though. How do I remove the watermark? Thanks again for everything! ### 5/5 — This app works *2024-07-08* I have described some scenes involving unicorns and I am surprised how accurate the ai is at making videos of what I write ### 5/5 — Altered Alley *2024-07-06* Altered Alley loves this platform. Let’s go! Check out some of the videos I’ve made on insta or TikTok. Search Altered Alley. 🐰 ### 3/5 — Can’t use it even though it’s good *2024-07-01* This is a hard review to write because on one hand, this is the best AI video generator I’ve tried, even a little better than Runway! Accurate and cool generation! Unfortunately, the way it is currently I can’t actually make use of it. Only 4 seconds maximum video length and no way to remove the watermark. If these were changed, I would even be willing to pay some money for it and use it, as it stands though it is of little use to me. ### 5/5 — I like it so much. *2024-06-30* Easy to use **Developer response:** Thank you for your feedback! We're delighted to hear that you find the app easy to use and enjoyable. If you have any suggestions or need assistance, please let us know. We're here to help and make your experience even better. Enjoy using the app! 🤍 ### 5/5 — Impressive *2024-06-28* Really great renderings from image to video! **Developer response:** Thank you for your feedback! We're thrilled to hear that you find the generations impressive. We strive to deliver the best experience and are always looking for ways to improve. If you have any suggestions or need assistance, please don't hesitate to reach out. We're here to help and ensure you have a wonderful experience with our app. Happy creating! ## Most critical reviews (10 lowest-rated) ### 1/5 — Do Not Spend $$$ on Credits *2025-01-25* I used to be able to use this app freely. Credits became needed. As soon as i purchased $20 worth of credits i was unable to generate videos. Literally, right after the purchase my videos are now stuck “in queue”. The support email does NOT work. The chat is to discord with over 20k members. Dont buy. ### 1/5 — Trash *2024-12-23* Doesn’t work I think this ai is stupid tried to make one picture come alive just keeps zooming in worst app ever please delete from App Store waste of time complete trash ### 1/5 — WAS easy to use, good results - NO LONGER APPLICABLE *2024-12-08* I HAVE NO OPTION OTHER THAN TO CHANGE MY PREVIOUS 5 STAR REVIEW TO 1 STAR - I USED TO ENJOY MAKING 5 FREE VIDEOS PER DAY, BUT CANNOT DO THIS ANYMORE - I KEEP GETTING THE MESSAGE THAT I HAVE INSUFFICIENT FUNDS TO DO THEM - HAS THE FREE OPTION BEEN REMOVED? - I AM UNABLE TO CONTACT THE DEVELOPERS TO GET THE ANSWER. MY PREVIOUS REVIEW WAS AS FOLLOWS: This animating app is still in development and the results are generally good so worth trying, especially since it is free. Be aware that it currently restricts users to 5 prompts/renders per day and 2, 4 and 8s long videos with the possibility of extending videos in 2s increments. There is also the possibility of enhancing the video quality. I’m looking forward to seeing what more the developers have in store to enhance the app further. Note: the developers also have an online version. ### 1/5 — Predatory business practice *2024-07-17* The app and service have been great, so I paid for a premium membership only to find out they took features away and now want to charge us extra for coins. Pure greed, way to screw a good thing up! ### 1/5 — Is this app broken *2024-07-08* Not having much luck with this nothing seems to be creating it’s been days now ### 1/5 — Hate it *2024-07-05* The concept is cool, but the output is nowhere near accurate, no matter how specific I get. It is way too limited in that it can’t create based on new ideas and concepts, only old ideas that are recycled, ideas that are supposed to be the closest to what you are asking, but still nowhere near accurate. Still a lot of improvements to make. By that, I mean WAAAAAAYYYYYY more improvements. Get it past the primitive stage, and I’ll use it. ### 1/5 — Not impressed *2024-06-24* Have been trying for days to generate a video and all it keeps saying is in a queue. Been waiting over 24 hours and still no video. Have sent message to the help page but not had a reply. Now deleting the app and am feeling disappointed. **Developer response:** We're sorry to hear about your experience and the inconvenience it has caused. We encountered a temporary issue on our servers which affected the video generation process. Our team is working hard to resolve this. We appreciate your patience and hope you'll consider giving us another try in the future. Thank you for bringing this to our attention. ### 1/5 — Doesn’t work at all *2024-04-22* Downloaded in the morning. All videos have been stuck “In Queue”. Going on multiple hours now and still no luck. Uninstalling. **Developer response:** Thank you for your feedback! We apologize for the inconvenience. We experienced a temporary issue on our backend, but everything should be working fine now. Please check your creations again. ### 2/5 — Water mark *2024-06-15* At least give us the option to turn off the BIG water mark on the videos. **Developer response:** We recently updated the watermark design to make it less obtrusive. We've also added an option to remove it, which you can find in the web app. We appreciate your feedback and support! Thank you! ### 2/5 — I want you guys extend the video time. *2024-06-05* A short video time is bad. **Developer response:** Thank you for your feedback! We understand that the short video duration is not ideal. Please know that extending video duration is our top priority, and we are actively working on it. Stay tuned for some exciting news soon! Thank you for your patience and support! ## Most praised reviews (10 highest-rated) ### 5/5 — It’s early *2024-11-29* But this app makes incredible ai videos from text this is extremely cool compared to the other programs I’ve found ### 5/5 — Great Product *2024-11-12* Overall fantastic, real enjoy creating videos with Haiper but the app has been working correctly for two weeks ### 5/5 — Easy to use, good results, FREE. *2024-09-04* This animating app is still in development and the results are generally good so worth trying, especially since it is free. Be aware that it currently restricts users to 5 prompts/renders per day and 2, 4 and 8s long videos with the possibility of extending videos in 2s increments. There is also the possibility of enhancing the video quality. I’m looking forward to seeing what more the developers have in store to enhance the app further. Note: the developers also have an online version. ### 5/5 — Please dont do that *2024-09-02* Dont add an payment feature or suscription feature, if you gonna do that add one time payment , please if you add suscription mode you gonna ruin the app **Developer response:** Thank you for your feedback! We're sorry to hear about the issue you're experiencing with saving generated videos. This could be due to a technical error, and we'd like to investigate further to resolve it for you. Could you please reach out to us through the feedback section in the app settings? This will allow us to gather more information about the issue and work on a solution. Thank you for bringing this to our attention, and we appreciate your patience as we address it. ### 5/5 — Outstandingly Fantastic App - The Best *2024-08-27* I felt somewhat compelled to come back and leave another 5 star review as this app just keeps getting better and better. It’s the gift that keeps on giving. The recent updates are incredible and I pay for a monthly subscription that is worth every penny. If you’re struggling to find a decent text to video app, if you’re worried about paying out money only to be inevitably disappointed, then please give this beauty a chance. You can download and try it for free, no nasty hidden clauses which leave you unknowingly parting with your money, you can use it for free as long as you want and then decide which subscription to pay for if you want to. This app knocks the pants and socks off Midjourney, Stable Diffusion, Dall - E and the rest… It’s just mind blowingly incredible and I am probably unashamedly addicted to it, but my goodness me, it produces the most incredible and stunningly beautiful results. **Developer response:** Thank you so much for your amazing review! We're thrilled to hear that you're impressed with the app and that it's met your expectations. We're dedicated to providing fantastic, realistic, and beautiful results for our users. Your satisfaction is our priority, and we're glad to know that our customer care has been up to par. Thank you for recommending Haiper and for your continued support. Happy creating! 🖤 ### 5/5 — Please add this *2024-08-23* Um I just downloaded this app an I love it because it is hyper realistic but can you please make the videos 10 seconds longer because I just don’t like how it’s only 4 seconds long ### 5/5 — Watermark not removing *2024-08-07* I paid for the membership, the watermark, if not removing from my videos! ### 5/5 — Stills Brought To Life *2024-08-04* I’ve been using this for only about an hour and I’m blown away. The possibilities are endless. ### 5/5 — So much fun! *2024-07-13* Hi quality, easy to use. I can make beautiful animations for my videos. ### 5/5 — Thank you *2024-07-09* Thank you for lettting me generate 8 videos per day 🙏 You are my hero’s --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*