# Hair Cuttery — user reviews > 165 indexed App Store user reviews of Hair Cuttery by HC SALON HOLDINGS, INC, rated 4.85/5 from 26,178 ratings. - Source: https://appshunter.io/ios/app/hair-cuttery/id532250946/reviews - App overview in markdown: https://appshunter.io/ios/app/hair-cuttery/id532250946.md - Rating breakdown: 5★ 22,090 · 4★ 1,781 · 3★ 392 · 2★ 116 · 1★ 200 ## What do users think of Hair Cuttery? Overall sentiment: neutral **Pros** - 👍 Easy to use app - 🚀 Convenient booking - 💡 Integrates with calendar - 👍 Friendly and professional staff **Cons** - 🐛 App glitches and crashes - 🐛 Login and password reset issues - 🐛 Booking process can be slow - 🐛 Notifications for ads - 🐛 Inconsistent app updates **Commonly reported bugs** - Inability to update password - Accounts getting locked out - Booking functionality not working after updates **Most requested features** - Option to view available stylists by time slot - Ability to manage multiple family member profiles - Improved navigation and UI ## Newest reviews (17 of 165) ### 2/5 — The worst of the haircut apps *2026-08-16, version 7.2.40* You miss type your password once and you’re locked out of the app for an hour? There are plenty of other places I can go to get a haircut. ### 3/5 — No same day booking *2026-07-24, version 7.2.40* I have gone to the same stylist for years and frequently use this app to book my appointments. It works fine, but the app lacks the ability to book same day appointments. I’d love to be able to make an appointment for later the same day, and be able to know I’ll have my regular stylist. ### 3/5 — Booking *2026-06-04, version 7.2.40* Need to speak w someone for the booking and not an option ### 2/5 — Poorly designed *2026-05-30, version 7.2.40* I’ve used the app to book appointments. Each time I book it says I have no appointment history. But what’s worse is if I have a timeframe of when I want to book, but also want to choose my stylist. It makes me choose the stylist first, and then choose my date and time, but the person I want is not available on the day I want, so I have to go back and choose someone else. Back and forth, back and forth, until I find a match. Very frustrating ### 5/5 — Heather R *2026-05-02, version 7.2.39* Me and my son have been going to Heather for years now to get our cuts. She has always been super friendly and always gives us perfect haircuts. HairCuttery is lucky to have such a good stylist. ### 4/5 — 🙂 *2026-04-29, version 7.2.38* Thank you Heather! ### 5/5 — Easy *2026-04-27, version 7.2.37* So easy to use! ### 5/5 — Super easy *2026-04-15, version 7.2.37* A quick and easy way to book an appointment! I love it ### 5/5 — Always great *2026-04-11, version 7.2.37* I always receive a great haircut and highlights! It’s easy to schedule and always a pleasant experience. ### 5/5 — Hair Cuttery *2026-04-09, version 7.2.37* Hair Cuttery gives great haircuts! ### 4/5 — Hair Cuttery *2026-03-26, version 7.2.37* Sonja is amazing ! ### 2/5 — Confused *2026-03-25, version 7.2.37* Why are you FORCED to agree something you do NOT agree to in order to make an appt? More importantly, why must you make an appointment for a Walk-in hair cut place? ### 5/5 — Designer 1 *2026-03-03, version 7.2.36* She looks like she knows what she’s doing ### 3/5 — Cancellation *2026-02-13, version 7.2.35* I could not find the option where to cancel an appointment. ### 5/5 — Accessibility *2026-02-12, version 7.2.35* I enjoy how I can move around in this app. If a time/day isn’t available at one location I can easily book another location ### 5/5 — So easy to book *2026-02-05, version 7.2.35* My stylist Chanel is great! ### 2/5 — Something happened last update *2026-02-04, version 7.2.35* Every time I try to make an appointment. I get all the way to the end and when I go to pick my stylist the app crashes. And the website doesn’t offer the same features as the app please fix this. ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken/unusable *2026-08-19, version 7.2.40* Email already registered-> unable to reset password. Guess I’m not getting a haircut here! ### 1/5 — New app *2026-03-24, version 7.2.37* New app is terrible and difficult to use I am looking for another place to get my hair cut too difficult here ### 1/5 — Unable to Login *2026-02-19, version 7.2.35* Won’t let me setup a new account because my email address is already in the system, but also won’t let me reset my password. Totally useless app for me. ### 1/5 — I can’t enter promo code *2026-01-03, version 7.2.34* Don’t send me a promo code but make it so hard to use in the app. I will just go somewhere else. ### 1/5 — Salon? Yes. App? NO! *2025-11-04, version 7.2.31* Hi. Long time (20 year-ish?) Hair Cuttery customer but 2 weeks ago app stopped working for me (altho website worked fine on PC). Tried again today, SAME ISSUE. Deleted & reinstalled. 1st time logging in today, was told I was being locked out for 3 consecutive failed attempts. 1) Again, 1st time logging in 2) Password was correct & it worked on PC once more. PLEASE FIX THE APP OR TAKE IT DOWN b/c it’s become USELESS. ### 1/5 — I JUST WANT A HAIRCUT *2025-10-28, version 7.2.31* Why do I need an app to schedule a haircut!? Why do I need to give my first/last name, my email, and phone number just to get a haircut?? You want my SSN next? Also every time it asks "who is this appointment for" when I try to chose it kicks me back to date/time. I only get a haircut once a year I don't need an app for it and I certainly don't need to get emails and texts about it!!!! ### 1/5 — Mapping awful *2025-07-26, version 7.2.29* I keep trying to find a salon close to where I am staying and it just keeps reverting to a salon in VA. I live in MD am in PA and have never been to a VA salon. Why does it keep reverting to some random store not in the search area I picked? ### 1/5 — poor ui incomplete *2025-07-12, version 7.2.28* Nothing about men's preferences and adding and scheduling family members is tedious and confusing ### 1/5 — Not the Easiest App to Use *2025-05-02, version 7.2.24* Some parts of this app work well and others do not. I bring my grandson to get his hair cut and it is impossible for me to set an appointment using his name. Please fix this. You recently changed the options for getting my beard and mustache trimmed. What used to cost $8 additional to the haircut now costs $22 and it includes a neck trim, which I don’t need because I’m getting a haircut anyway. Fix this. ### 1/5 — App from hair *2025-03-20, version 7.2.24* Worst error ## Most praised reviews (10 highest-rated) ### 5/5 — Happy customer *2026-08-24, version 7.2.40* Julie is one of the best stylists I’ve known. She’s personable and a great stylist. ### 5/5 — Good app *2026-08-23, version 7.2.40* Only issue if any at all is I had to use a new email and make a new account cuz idk what happened with my old email but just would not let me log in or change my password. Everything else has been great. ### 5/5 — Great haircut and pricing *2026-08-22, version 7.2.40* Today my daughter and I came to the Hair Cuttery for the first time and it was a great experience. Opal took care of both of us and she did a beautiful job on our cuts. She listened and asked questions about how I wanted our hair done and it came out exactly how I had planned. Thank you so much for a great experience and great conversation! We will be back and I’ve already booked our next appointments with Opal 😀 ### 5/5 — Best hair dresser *2026-08-06, version 7.2.40* Neeru thank you for all you do!!!my hair and my family’s hair always look great!!! ### 5/5 — Coconut Creek salon *2026-07-22, version 7.2.40* I’ve been having my hair done by Ann for years. Not only is she the friendliest stylist I’ve ever had, she also cuts great hair. Also, she is a pro when it comes to color. I will not let anyone touch my hair other than Ann. She’s the best ### 5/5 — Always HAPPY WITH MARCI😀 *2026-06-29, version 7.2.40* Marci always knows what I WANT WITH MY HAIR‼️She is so sweet and FRIENDLY. IVE BEEN COMING HERE FOR YEARS. EVERYONE IS ALWAYS NICE. ### 5/5 — Really comfortable *2026-06-25, version 7.2.40* I have brain damage and PTSD and social anxiety. It is a very nice and warm place to be, which makes it a lot easier on me. Plus Staci does AMAZING work ### 5/5 — Perfection *2026-06-02, version 7.2.40* Nasreen is a skilled stylist, she’s quick, fun and a perfectionist. ### 5/5 — Best Cut *2026-05-30, version 7.2.40* Liz is the greatest, always social and nice. Great service all around! ### 5/5 — Haircut, Shampoo, blowout *2026-05-05, version 7.2.39* the best --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*