# Hairhouse — user reviews > 24 indexed App Store user reviews of Hairhouse by Hairhouse Warehouse Online Pty Ltd. - Source: https://appshunter.io/ios/app/hairhouse/id6581479710/reviews - App overview in markdown: https://appshunter.io/ios/app/hairhouse/id6581479710.md ## What do users think of Hairhouse? **Pros** - 🛒 Seamless shopping experience - 🏆 Loyalty program integration - 🔍 Personalized product recommendations - 💳 Easy checkout process - 🗓️ Convenient appointment booking - 💫 Exclusive deals and discounts - 🧭 Intuitive navigation and filtering - 📚 Helpful educational content ## Newest reviews (8 of 24) ### 5/5 — Amazing App from hairhouse *2024-09-16, version 1.7* As loyalty customer of Hairhouse, I can shop, make bookings, check my loyalty points& vouchers and sales history all in one place. Easy to navigate and find what I want. The smart AI search engine understands my needs based on my hair profile and my order history. This is absolutely a VIP experience. ### 5/5 — AMAZING 🥰 *2024-09-16, version 1.7* I've been using the new Hairhouse app for a few weeks now, and I’m really impressed! The layout is super user-friendly, making it so easy to browse through all the products and find exactly what I need. I love how I can filter by hair type and concern, which saves me a ton of time. The best part is being able to access exclusive deals and discounts directly through the app—such a nice bonus! Plus, the checkout process is quick and hassle-free, and I love having access to my profile so I can see my points and loyalty bonuses - I will never miss out on my vouchers Overall, it’s a fantastic app that makes shopping a breeze. Highly recommend! ### 5/5 — What an experience!! *2024-09-16, version 1.7* Placed my order so quick and easy with this app!!! I love it. Thanks Hairhouse!! can’t wait for my new Halo dryer 🥳🥳 ### 5/5 — Love this app *2024-09-04, version 1.7* Download this today & found it super easy to use. Gave me my loyalty points, told me I had a voucher (I’d forgotten about) and what’s new. ### 5/5 — Easy to use *2024-08-26, version 1.5* I’ve recently downloaded the Hairhouse App. I love the ease of use functionality of the App. The bookings page is super easy and I can’t wait to make my first booking. Thank you Hairhouse!! ### 5/5 — Fast, efficient and easy to use *2024-08-26, version 1.5* Easy shopping experience, lots of helpful product info. ### 5/5 — Great App! *2024-08-26, version 1.1* Love the educational content on the app! Great advice. ### 5/5 — Love this app! *2024-08-23* Has all my favourite brands and super east to shop! Fast shipping & great service too. ## Most critical reviews (10 lowest-rated) ### 1/5 — Disappointing *2026-06-18, version 5.9* Such an annoying app! Doesn’t let me checkout no matter how much I try. And buffers while I’m trying to checkout. Heated up my phone so much. The whole checkout section needs to be improved! ### 1/5 — App doesn’t work? *2025-04-20, version 4.6* I downloaded the app and signed in first thing, it froze on the sign in page. I closed the app and tried to reopen it but now it’s permanently stuck on the loading page with the logo. I’ve tried everything; deleting and redownloading the app, restarting my phone, leaving it overnight to see if it would resolve itself - still stuck on that loading page. Reading other reviews it seems like this has been an issue for at least a few months 😬 disappointing as their website is so hard to load on my phone lol. ### 1/5 — Unusable *2025-04-20, version 4.6* App doesn’t launch. Stays in a page showing the ‘H’. ### 1/5 — Non-Existent Customer Service *2025-01-01, version 3.9* I have been trying to contact them regarding an order placed almost one week ago that hasn't shipped yet, but there is no way to get ahold of someone so you are stuck talking to a stupid bot! Good job, Hairhouse! After taking our money, you leave us to fend for ourselves! I regret buying from you. Had I known this would happen, I would have purchased from Myers instead ### 1/5 — App won’t launch *2024-11-19, version 3.2* App won’t launch and just hangs on initial “H” page. App support just goes to a frequently asked questions vs being able to report a bug. ### 1/5 — Needs improvement *2024-11-18, version 3.2* Just downloaded the app and it wouldn’t even let me sign in to my account, it just kept loading. Deleted the app and downloaded it again and now the app won’t even load ### 5/5 — Hairhouse App *2025-02-07, version 4* So easy to navigate & shop. Love having easy access to my account and vouchers! ### 5/5 — New APP *2024-12-08, version 3.5* Loving this new app. So so so simple to use and actually easier than the website. I’m hooked and glad I got it. Just didn’t get my 10% discount for using the app. ### 5/5 — Great app *2024-10-20, version 2.3* Easy app to navigate. Great to be able to find closest store and love being able to see my point balance for rewards ### 5/5 — Game Changer! *2024-09-24, version 1.7* I’m a long time customer of Hairhouse and this new app is a game changer for booking my appointments. It’s so easy to keep track of my style society points and so simple to use to purchase all my favourite products. Brillant app and highly recommended! ## Most praised reviews (6 highest-rated) ### 5/5 — Seamless experience *2024-09-20, version 1.7* So excited Hairhouse finally has an app! It was super easy to scroll and quick add my fave products to my bag. There’s so much to choose from and it’s definitely dangerous that it’s super simple to check out #ripmybankaccount Definitly worth a visit if you’re looking for the best hair care out there! ### 5/5 — Convenient and easy to use *2024-09-19, version 1.7* I downloaded the Hairhouse app for the convenience of being able to shop and manage my regular salon appointments, very easy to use and I am able to view my loyalty points and see how much I need to spend before my next reward, bonus! ### 5/5 — Offers at a glance *2024-09-18, version 1.7* Love this app, it’s incredibly easy to see all the current offers front and center! ### 5/5 — Love It !!!! *2024-09-17, version 1.7* This app is an absolute game changer for my haircare routine. The product recommendations are like having a personal haircare assistant in my pocket! I love the appointment reminders, it also helps that all my style society details are in there ready for when I check out! This app is like having a luxury salon experience at home. I’m obsessed!! ### 5/5 — How good! *2024-09-17, version 1.7* Its great to find apps that actually work and make life easier. I’m really happy with how the Hairhouse app performs - quick and easy to purchase my haircare and make bookings. I also was able to chat with customer service within the app and have my order question answered with ease. Highly recommended! ### 5/5 — Hairhouse HairWOW *2024-09-16, version 1.7* Just downloaded the new Hairhouse app and it’s a total winner! ⭐️⭐️⭐️⭐️⭐️ One of my favourite features is how simple it is to check my Style Society rewards and points! No more digging through old emails 👍🏽 Loving the effortless browsing and speedy checkout process also. Cannot wait to place more orders via the app, the experience has been hair-mazing! 💁🏻‍♀️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*