# Haismart > Remote management and status monitoring for smart home appliances. (iPhone/iPad app by Haier Singapore Investment Holding Pte. Ltd..) - Source: https://appshunter.io/ios/app/haismart/id1477182938 (this page in markdown: same URL + `.md`) - Developer: [Haier Singapore Investment Holding Pte. Ltd.](https://appshunter.io/developer/1630702784) - Category: Lifestyle, Utilities - Price: Free - Rating: 3.23/5 from 75 App Store ratings · 39 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 143 MB - Languages: American English, Arabic, Armenian, Azerbaijani, Bangla, Burmese, Khmer, French (France), Hindi, Indonesian and 12 more - Released: 2019-11-16 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/haismart/id1477182938/reviews.md ## What is Haismart? You can manage your smart appliances online anytime and anywhere. It accesses to smart appliances binding and status view and other functions. ## Key features - Remote appliance management - Online device control - Appliance status view - Anytime, anywhere access ## Recent user reviews (10 of 39) All indexed reviews: https://appshunter.io/ios/app/haismart/id1477182938/reviews.md ### 3/5 — Dark mode is not consistent *2026-07-25* The app doesn’t follow dark mode consistently at night. While the homepage appears dark at night, the device control page , some of the settings page stays in light mode. That hurst eyes if you use the app in the night. And the self cleaning reminder also doesn’t reset itself after self cleaning. **Developer response:** Hi there, the feature about the dark mode consistently at night is already on our plan, thanks for your suggestion.And please kindly stay tuned. ### 2/5 — Mapping problem *2026-07-06* The saved map from map list is getting deleted automatically **Developer response:** Hi there,we felt sorry about the issue.Could u send us the details with screenshots or video recordings via Email: xuelin.it@haier.com? Also we need your device model, your device MAC/ID,your Haismart account. Many thanks! Our engineers will check and fix it once we received your infos. ### 3/5 — Sleep curve not working *2026-06-14* After updat sleep curve not working in ac please check and update **Developer response:** Hi there,we felt sorry about the issue.Could u send us the details with screenshots or video recordings via Email: xuelin.it@haier.com? Also we need your device model, your device MAC/ID,your Haismart account. Many thanks! Our engineers will check and fix it once we received your infos. ### 3/5 — Could be improved *2026-06-09* Sometimes it gets disconnected from the devices and becomes difficult to reconnect which is very frustrating. **Developer response:** Hi there,we felt sorry about the issue.Could u send us the details with screenshots or video recordings via Email: xuelin.it@haier.com? Also we need your Haismart account. Many thanks! Our engineers will check and fix it once we received your infos. ### 3/5 — Electricity consumption *2026-05-26* Hi team The app works wonderfully and had been running smoothly. However, for the past 3 days, I have not been able to see the electricity consumption units for my air conditioner, even though this feature was working perfectly before.I contacted customer support, but they said they could not do anything about the issue and did not even register my complaint. Disappointed with the lack of support. I hope the team addresses this issue and improves the customer service experience. **Developer response:** Hi there,our engineers team has identified the root cause-server side data loss occurred due to overload from the large surge in AC data volume.And we have since scaled up sever capacity to resolve the issue.Please continue to monitor the APP performance.Please contact us if any problem persist. ### 2/5 — KWH consumption stopped working *2026-05-25* The app has many bugs.. first is kwh consumption stopped after 10-12 days.. connection is there and everything works just consumption is not monitoring. Second ai eco mode has to be enabled each time i turn on ac and if I use remote.. all settings are gone which ai set from the app. **Developer response:** Hi there,our engineers team has identified the root cause-server side data loss occurred due to overload from the large surge in AC data volume.And we have since scaled up sever capacity to resolve the issue.Please continue to monitor the APP performance.Please contact us if any problem persist. ### 1/5 — Advanced mode grayed out *2026-04-02* Advanced mode is grayed out and not working. AI mode is not working on phone. **Developer response:** Could u send us the details here or by mail: xuelin.it@haier.com,? Many thanks! ### 1/5 — Worst App *2026-02-21* This app has so many glitches with Robot Vaccum Cleaner CIVIC X11 PRO. Mopping option does not work. Water pumping stops. Sometimes resetting the device and recreating map solves the issue. Some times it does not. The map data corrupts and occasional creation of map is required. ### 1/5 — Worst app *2025-09-06* Not working after once logged out and again log in. Suggest other app to use the facility **Developer response:** Thank you for sharing your feedback. We are sorry to hear you are having issues with our app. To provide the best support to you, could you please to contact our support team through the "Feedback" function under the "Service" menu in the app with details. ### 1/5 — Advance option , showing like hidden file *2025-06-25* Al climate control, advanced self cleaning, timer, sleep curve etc , showing hidden functions, it’s not functioning **Developer response:** Dear users, we have two ways of binding, if the page shows bluetooth, it means you only use bluetooth to connect, the function couldn't use. you can binding by wifi, then you could use these functions. Thank you for supporting Haier. ## Frequently asked questions about Haismart ### What does this app do? This application allows you to manage your smart appliances online from anywhere. It provides access to view the status of your connected devices and control them remotely. ### What are the key features? Key features include remote management of smart appliances, online control, and the ability to view the status of your connected devices anytime and anywhere. ### Is this app free to use? Yes, the application is available for free. There are no associated costs for downloading or using its core functionalities. ### What kind of devices can I manage? The app is designed to manage smart appliances that have been bound to the system. It provides access to the status and control functions for these connected devices. ## Version history (last 5 releases) ### 5.6.0 — 2026-08-31 1. Expand market coverage to Armenia, Azerbaijan, Mongolia, etc 2. Ongoing adaptation and optimization for Dark mode pages 3. Enhanced user experience for certain feature ### 5.5.0 — 2026-07-02 1. Optimize device model search logic for faster matching 2. Pakistan: Officially launched mall service 3. Enhanced user experience for certain feature ### 5.4.0 — 2026-06-05 1.Added support for Portable AC, Top Load Washer 2.Added Water usage statistics for Water Purifier 3.Siri Shortcuts support manual scenes 4.Ongoing adaptation and optimization for Dark mode pages 5.Enhanced user experience for certain feature ### 5.3.0 — 2026-05-06 1.Expand service coverage to Congo (Brazzaville) and Congo (Kinshasa). 2.Dark mode is being gradually adapted, with more pages under continuous optimization. 3.New virtual experience feature added. You can experience device operations in advance without binding real devices. 4.Enhanced user experience for certain feature ### 5.2.1 — 2026-04-07 Fixed known issues. 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Ltd.: https://appshunter.io/developer/1630702784 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*