# Hakuoki: Premium Edition — user reviews > 75 indexed App Store user reviews of Hakuoki by IDEA FACTORY CO., LTD., rated 4.40/5 from 62 ratings. - Source: https://appshunter.io/ios/app/hakuoki-premium-edition/id965078377/reviews - App overview in markdown: https://appshunter.io/ios/app/hakuoki-premium-edition/id965078377.md - Rating breakdown: 5★ 48 · 4★ 4 · 3★ 3 · 2★ 1 · 1★ 6 ## What do users think of Hakuoki? Overall sentiment: mixed **Pros** - 😍 Beautiful artwork and CGs - 📖 Engaging and well-written stories - 🗣️ Excellent voice acting (Japanese) - 💯 Worth the price for content - 👍 Easy navigation and gameplay - 💖 Deep characters and historical depth - ⏳ Hours of playtime - ✨ Unique character routes - 🕹️ Good game mechanics - 🤩 Masterpiece otome game **Cons** - 💸 Pricey for a mobile game - 📉 Romance aspect sometimes secondary - 🤷‍♀️ Main character can feel useless - 💔 Some routes are short - 🚫 Missing content (e.g., character routes, CGs) **Commonly reported bugs** - Black screen after intro/credits - App crashes on startup - Game not working with latest iOS updates - Sound not working on iPad Pro - Unable to get certain CGs - App won't open after updates - Black screen after common route **Most requested features** - Kyoto Winds version for Mac - More content for certain characters (e.g., Chikage, Kazama) - Sannan's route - More Hakuoki games in English on iOS - Hakuoki SSL in English - More English otome games ## Newest reviews (11 of 75) ### 2/5 — Premium Not Kyoto Winds *2021-02-06* I bought this version because I wanted to play more characters that weren’t available in the non premium version. I instead got the same characters and one bonus one. I really wanted to play the characters in Kyoto Winds version that I haven’t played yet and would of just payed for it at a higher price if available here. I don’t have a Playstation or PC to convert game just a Mac so for Mac users it would be nice if an app version of Kyoto winds was now available since it’s been a few years since it hit the market. I bet it would be a great seller! From, A Fan ### 3/5 — Needs updating!!! *2020-10-30* Edit : it is working now! I’ve been checking everyday! THANK U SO MUCH. ——— I bought this game with alot of excitement to play it but it is not working with me and keeps showing a black screen , i hope they update the game and fix the issue, 22$ are too much for a mobile game so i hope they fix it soon. ### 3/5 — both games *2020-10-16* Alright so both of the games are having trouble launching. I mean it does launch but when I get into the app it just blacks out but plays the sound. It happens with of the premium games. ### 4/5 — Sound doesn’t work on iPad Pro? *2018-09-16* Played this on a few platforms and the game is great but tried playing on new iPad and there’s no sound. Haven’t tried with a headset yet and plays all other sounds/music outside this app. Not compatible maybe? ### 4/5 — I love the anime *2018-08-04* I love souji okita he's my favorite!! I feel bad for him since he contracts tb though. I really wish that it had sannan’s route though!! ### 3/5 — Crash *2018-01-10, version 1.3.3* I was playing Heisuke’s route when the game suddenly crashed? Specifically when they are at Sanan’s castle and right after Kimigiku calls Sanan a monster. I tried restarting my phone, updating it, clearing background apps. I’m on iPhone 8 11.2.2. Please fix this. Other than that the game is great. ### 3/5 — Matter of Taste *2016-12-30* I'm a fan of the $4.99 voltage stories, and I expected something like that when I bought this. However, I didn't enjoy this as much as I would have in the other games. This game is VERY long and focuses on the historical and fighting aspects of the game, with very little on the romance aspect. I've been playing for 3-4 days and just today I got a hint of romance from the character I was playing with. If you like a large and in-depth storyline with romance as a side story, this would be great for you. If you're like me, who plays a lot of voltage games that focus much on the romance aspect (though storyline is an important aspect, just not as much as this game), then DO NOT get this app. It is too much money for a game that could be spent on a similar app for a much lower price. This game is excellently made, with a lot of thought put into it, but it's definitely not intended to be mainly about romance. ### 4/5 — Please fix *2016-11-29* I love the game but I haven't been able to play because of the black screen after the credits and it just crashes. Please fix. ### 5/5 — Wonderful *2016-10-30* This game is one of my top favorites, and I'm especially glad they fixed the bug with the black screen even after the game hadn't been updated in over a year. The routes and story are the best, I just wish Kazama's route was longer and better! Kazama didn't even seem very important, not only was his route short, but he didn't even get his own album or character romance checker. But otherwise, this was great! I hope to see other Hakuoki games in English on iOS, because it's much easier to these games on iOS instead of a device like a PS. ### 5/5 — Yay *2016-10-29, version 1.3.3* Review updated 10/28/16: I'm so glad that they fixed the black screen after the credits! :) This game is really beautiful, with hours of gameplay. While each route follows the same timeline, new events happen with whichever character you decide to go with, so it never gets boring. I think it's worth every penny. I hope everyone who rated it one star (for the black screen previously) sees the update and changes their review so we can support the game as much as possible. Old review: Despite seeing other's reviews for the game not working, I decided to go ahead to purchase the premium version anyways. Now I'm also having similar difficulties, and I have a black screen after the opening credits :( I hope the problem is resolved soon, as I really enjoyed the "preview" version of the game. ### 3/5 — Great but... *2016-10-24* Love the game but not been working since iOS update, can someone fix this or give me a refund? ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work anymore *2020-10-26* I just downloaded it and was really excited to play, having just finished the show. Unfortunately, it is no longer compatible with IOS and will not load past the instruction screen. I hope to be contacted about a refund and that this gets resolved, it looks like this was a really fun game. Regardless, it should not still be available for purchase if it is no longer a compatible app. ### 1/5 — A RIP OFF *2020-09-25* I wish I could give it 0 stars. I should’ve read the recent comments (my mistake on my part) and it seems like this game has not been updated for a while. I can’t believe I spent $40 and I can’t get even get past the intro! I am going to request a refund because this is not right. It’s such a shame because it seemed like a wonderful game to play. ### 1/5 — Must buy *2020-08-18* Great story great visual and I have seen zero glitches it’s a little pricey but it definitely worth it ### 1/5 — Bad after intro *2017-01-03* This was a waste of money. After the introduction I was not impressed with the choice options. The ending was not great at all but the length good of story was good and overall the graphics were ok. ### 1/5 — Great visual novel, terrible app *2016-10-22* It's always fun to find out you wasted money on something that doesn't work. I will say from what I did get to play (common route, Chikage's route, and almost finished Harada's), it was really good. I really like the story and it was interesting and deep. The CGs are gorgeous and the voice acting is awesome. So I'm giving this one star for the app itself and lack of English app support. At some point, I was no longer able to access the main menu. Black screen after the opening. So I, despite my saved data, deleted the app and re-downloaded it. Problem is still there. I rebooted my iPod. Problem is still there. So I don't know what's going on, but it has yet to be fixed. But from the look of the other reviews, I doubt it ever will be. So when I go to app support for help on this, I'm sent to their Japanese website. No English support. I have no idea where I can even send a complaint. Poor job on the developer's part to not have the support in place for English speakers. So don't buy this from this developer. This is a consistent issue for their English games (I'm looking at you Amnesia) and they haven't fixed it. Who knows if they will. I really like this developer's VNs. I enjoyed Amnesia a lot (it encountered the black screen problem after I had got all the endings for the game). And I started to like Hakuoki too. But then this happened and there's no way to remedy the situation. So until they fix this problem with their apps, I suggest don't buy from them. You're risking not being able to use a product you paid for with no support for English speakers. It's a huge risk. It's like seeing if you can finish the game before the black screen comes up without knowing when or if it'll happen. /sigh/ I think this is what Keima would call a shame. The characters are waiting for us to conquer them and this insurmountable wall of a bad app is preventing that from happening. To the people who are able to finish the game--Godspeed. ### 1/5 — Please fix!!! *2016-10-18, version 1.3.2* This a great game, worth a five star rating, but since the newest os update the app does not work. It is just a black screen.😭😭😭 please fix! ### 1/5 — Black screen - App doesn't work *2016-10-17, version 1.3.2* The same thing happened as another user. The main video plays and then it just goes black. ### 1/5 — Black Screen- DON'T PURCHASE *2016-10-16, version 1.3.2* I can't even play the story at all. After the intro movie, the screen is totally black. I close the app and try to reopen, and it just crashes. The support website is in Japanese so I cannot request help. Absolutely unacceptable for $28. Do not buy this game, it is a waste ### 1/5 — Doesn't work. *2016-10-13* Used to work, now it just black screens on start up. Same issue with Amnesia, please fix! ### 1/5 — Broken *2016-10-07, version 1.3.2* The app plays the opening theme song then crashes. I want my money back. ## Most praised reviews (10 highest-rated) ### 5/5 — I love this game *2022-01-16* It’s worth paying for! ### 5/5 — I want a refund. The app doesn’t work at all. *2020-10-14* All I ever see is the instructions- then a sound plays and the screen goes black. I’ve tried deleting and redownloading and it’s too much trouble for me to care now. I would like to be contacted so that I can get a refund I couldn’t even play this. Very disappointed. ### 5/5 — App won’t open now *2020-10-04* App won’t open now and i don’t know why. Please help I love this game ### 5/5 — Bug *2020-10-02* Great app! I have been having trouble with it working ever since I’ve updated my phone to iOS 14 ### 5/5 — Ruined otome for me - in a good way! *2017-09-06* Ever since I played Hakuoki on my psp, I've been completely ruined. No visual novel, no romance game, no dating sim, no otome, nothing can compete with the absolutely beautiful characters and setting of this game. The story is so deep, the choices feel like REAL choices, and the historical depth is fantastic. Did I mention it actually has a full translation that makes sense - unlike every single other otome that pushes its greasy paunch onto the Apple Store. That being said, it won't be for everyone. If you want the depth, but samurai just don't tickle your fancy (blasphemy) check out Amnesia, also on iPhone. ### 5/5 — A great purchase *2017-08-28* This game is absolutely stunning, I was in awe with the art style and pacing of the plot. Definitely recommend! ### 5/5 — If you're a fan of the hakuoki anime *2017-07-13, version 1.3.3* You will like this game and it will be worth the money. Now, if you were looking for something like voltage/shall we date games like the reviewer (duffy or whatever) said, this is NOT for you. That person made the mistake of purchasing a game before doing a little bit of research. It's unfair to give a somewhat poor review based off a mistake YOU made. (Sorry not sorry) This game is very similar to the anime & branches off to the character routes based off choices you make in the main route. I've played every route and completed the game. It was definitely worth the money for me as I am a fan of Hakuoki and knew BEFOREHAND (YouTube is your friend) what to expect from the game. So I highly recommend this game. ### 5/5 — WORTH IT! *2017-03-22* I really love this game so much but it takes over my storage 😩😩🙄 ! Overall it's worth it! 💓 ### 5/5 — 🌸🌸🌸WORTH EVERY PENNY! BUY IT!🌸🌸🌸 *2017-01-21* I was originally against paying so much for an app, but when it went on sale I couldn't resist buying it, and I'm *SO*SO*SO* glad I did because it's absolutely amazing! Had I known what I know now, I wouldn't have hesitated paying full price! It's a great deal for everything you get! Really kicking myself for not buying it sooner! The stories are very well written, very well translated to English, and features numerous routes and ways to go about different directions within those routes so there's really no repetitive stories here! (Unless you're like me and chose to repeat the same story because it was so great! *I love my Souji so much! He's my everything!💗*😊) The artwork stills and CGs are so beautifully done; plus there's a great sense of achievement when you unlock a CG because you can save it in your photo album & even replay the scene in which you got that photo directly from the album! Awesome, right?! The navigation and ease of using this app is phenomenal! I haven't came across an otome that makes playing and saving special moments this easy! Plus, there's even audio playback in your history log! So if you can't get enough of your love's voice saying a special line, voila! 😍 My FAVORITEEEEE part is that it is FULLY VOICED! While it's in Japanese, there's English subtitles, so there's no reason for anyone to not enjoy it if they are fluent in either! The emotions are so raw and spot on all throughout the voice over work; they effect you just like you were talking to them yourself in person; I'm not going to lie, this otome is VERY emotional, a lot of scenes ripped me apart inside, and others made me laugh to tears. (Recommend wearing headphones and turning down the background music to low for the best experience!) There's so many more great things about this app that I haven't listed; so you should buy it and find them out for yourself! P.S. Just a little extra love to the developers: Kenjiro Tsuda is my 💗💗💗FAVORITE💗💗💗Japanese voice actor of all time! Thank you so much for choosing him to be a part of this! His characters are always quick to grab my heart, and Chikage was no exception despite his "bad guy"/"enemy" role here! His voice is so sultry and divine; he just makes me melt every time!😘 He's perfection❤️ I will not lie however, I was severely disappointed to the point of almost being insulted by the short length of his route and the lack of voiced lines from him within his route, while I understand he was an add on route, it's very upsetting at the lack of content with him in it despite how major of a character he is in other routes. He is my favorite character right next to Souji, and I hope you bring more stories to ios and ps vita! Looking forward to Hakuoki Kyoto Winds in May😍 ### 5/5 — Worth the investment *2016-12-30* I purchased this right before an international flight and it kept me entertained for the duration. Thought the decision tree was nuanced enough to make the unique routes satisfying, and thought the story was interesting. I appreciated the historical perspective. Of the 7 routes, Saito and Sano are my favs! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*