# Hal agent — Customer support chat tool

> Customer support chat tool (iPhone/iPad app by Studio 404.)

- Source: https://appshunter.io/ios/app/hal-agent/id6789615701 (this page in markdown: same URL + `.md`)
- Developer: [Studio 404](https://appshunter.io/developer/1275454367)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 17.0 · 14 MB
- Languages: American English, Croatian, Slovenian
- Released: 2026-07-30
- Data updated: 2026-10-10
- User reviews in markdown: https://appshunter.io/ios/app/hal-agent/id6789615701/reviews.md

## What is Hal agent?

HAL Agent is the mobile app for support teams on HAL — the AI-powered customer chat platform.

Stay connected to your customers when you’re away from the desk. Open conversations, reply in real time, leave internal notes for teammates, and keep work moving from your iPhone or iPad.

INBOX THAT MATCHES THE DESKTOP
• See open, assigned, snoozed, and resolved conversations
• Filter by what needs attention now
• Switch projects without losing context
• Get notified when new messages arrive

REPLY WITH FULL CONTEXT
• Live message threads with visitors
• Internal notes only your team can see
• Assign conversations to agents or teams
• Pin priority conversations
• Resolve or reopen when the work is done
• Open visitor details, contact CRM, and company info from the thread

CRM ON THE GO
• Pipeline board with stages and companies
• People directory with search
• Company profiles, deal context, and recent conversations
• Update priority, notes, and stages from mobile

BUILT FOR TEAMS
• Secure sign-in with your HAL account
• Multi-workspace support when you belong to more than one account
• Push notifications for new messages (with your permission)
• Dark mode and system appearance

WHO IT’S FOR
Support agents, founders, and customer success teams who use HAL on the web and need a fast native app for follow-ups, after-hours replies, and on-the-go CRM checks.

Requires an active HAL workspace (chatwithhal.com). Sign in with the same email and password you use on the web dashboard.


## Version history (last 5 releases)

### 1.0.6 — 2026-09-27

What’s new in HAL Agent 1.0.6:

• Simpler sign-in: you’re only asked for an authentication code if your account uses two-factor authentication
• Clearer, translated messages for a wrong password or authentication code

### 1.0.5 — 2026-09-26

What’s new in HAL Agent 1.0.5:

• Sign in securely with an authenticator app or recovery code
• Set up two-factor authentication when your account requires it
• Call customers from conversations or by phone
• Improved call connection and call-ending behavior

### 1.0.4 — 2026-09-22

What’s new in HAL Agent 1.0.4:

• Get a notification when a visitor replies in a conversation assigned to you
• Turn visitor replies on or off separately from other new messages

### 1.0.3 — 2026-09-10

What’s new in HAL Agent 1.0.3:

• Browse the CRM in swipeable stage columns with independent scrolling
• Jump between stages using company counts, search, and priority filters
• Move companies between pipeline stages with clearer actions
• Improved CRM navigation, readability, and translated company counts

### 1.0.2 — 2026-09-08

What’s new in HAL Agent 1.0.2:

• Closed conversations are now easier to recognize while reading and replying
• Improved conversation handling and reliability

## More apps by Studio 404

- [Finančni dan UniCredit Bank](https://appshunter.io/ios/app/financni-dan-unicredit-bank/id1275454368)
- [Apollo Invoicing](https://appshunter.io/ios/app/apollo-invoicing/id6759792880)

All apps by Studio 404: https://appshunter.io/developer/1275454367

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-10.*